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“First time being to this place, my sister and mother are the ones that told me about it and for the first time me being there it was really nice the associates talk to you. Make sure that you understood what was happening and it felt like I was back at uptown cheapskate with the selling process of the clothes and then getting a email or text message letting you know processing is done and I will definitely come back because I did find some cute clothes for my son.”
“It’s gotten way more expensive then like 2020 and stuff like a jacket is 29 dollars plus taxes it’s ends up at about like 31 dollars if you have a higher budget you can come here if you have a low budget don’t bother even looking. Staff is friendly but old navy is super pricey now just a warning if you have a low budget.”
“Nia went above and beyond to assist me with something on a busy Saturday afternoon. I truly appreciated the wonderful customer service and her willingness to go the extra mile.”
“A terrific store. Clean and brightly lighted and always fully stocked. Beautifully merchandised. Their T shirts are the most comfortable I have ever worn. Helpful employees and easy self checkout. A bit too easy, if anyone asks me. ♿️”
“Excellent service from the staff. You can use the fitting room, and clearance rank has many deals.
I only wish the quality of the leggings returned. Huge waistlines and cheap material”
“KRISTEN, This review is for you. Thank you for going above and beyond. My friend called ahead to see if this location carried some simple shower shoes, or flip flops if you will, and she not only confirmed they did, but she asked what size we were looking for (which my friend was not ready for and had to text me; thankfully I responded promptly) and even told us the price. Amazing customer service! Please give her the recognition she deserves.”
“Love love the place everything is clean and organized and overall great customer service. They have great deals especially for my newborn and my 2 year old toddler!!❤️”
“I visited this store today and an employee named Stephanie helped me out a ton. She was incredibly nice, professional, and informative. I really appreciated her insights and kindness. Thank you very much. I wish you all the best, Stephanie.”
“I rarely leave retail reviews but just wanted to say I had the best experience shopping at this Gap location Sunday evening. The woman working was SO helpful and accommodating, despite being hard of hearing. This location is always so organized and clean and seem to stock some really great items that I wouldn't buy if I just saw it online. Will be frequenting more often!”
“I'll be honest, I have never been in a Vineyard Vines before but I needed a size exchange for a Christmas gift I received. I truly hope all of their customer service was as good as Erol provided. (My bad on the spelling of your name, dude!) He ran me through my options in the shop. When they didn't work out since the shirt I had was out of stock at this location, he walked me through the very seamless way to get my size online. It was one of the easiest exchanges I have experienced. I was impressed with everything in my visit. Too bad I was in a rush so I couldn't shop a bit.”
“I just had the BEST customer service experience from Jackie at this location. I was looking for some very specific items and Jackie went above and beyond to make sure I got what I needed before I left the store. She was so incredibly kind and friendly - Just a wonderful experience all around. I loved it!!!! Thank you, Jackie, for all your help today. You are an exemplary employee and Janie and Jack is lucky to have you!!!”
“Wow super impressed! Around 9 months ago I went into the store and the store manager was super rude and followed me around the store. I vowed to never come back. But my wife decided to order online so I had to go to the store and pick it up. Dreading it I just wanted to go inside and leave as quickly as possible. But to my surprise as soon as I came in I was greeted warmly and graciously. I also saw the store was cleaner and more open. I was so impressed that I decided to buy more clothes for my daughter. If I had any questions the employees there helped me out. I was shocked,It was a complete 180 from before. When I told them about my previous experience with the manager , they told me she got fired (no surprise there). But to end this review I'm so glad I came back and I'm happy new management actually changed the store around. I Will definitely come back”
“Nusrat & Maria helped me out alot in the store! I couldn’t find a good style and they helped me with sizes and styles They were very kind and respectful and helpful! Will definitely ask for them when i come back because they were super nice, 10/10 customer support!”
“I was waiting in line to make a purchase when I witnessed an African American woman with a deplorable attitude being rude to a cashier demanding receipts. She called a manager who gave her money back and a physical receipt. The cashier tried to explain she could not give her a receipt for an online return but was going to receive an email. The cashier tried her hardest to keep her cool and avoid a confrontation. The woman kept pushing and kept being rude, demanding a receipt and her name. She even took a picture of her without her consent with no respect whatsoever. I have been to zara at westfield montgomery many times and that cashier is one of the nicest people I have interacted with and always make me feel welcome. She is one of the FEW good ones. I was appalled how badly that woman treated her and realized cashiers deal with a lot of negativity from certain customers. I only hope management protect their employees better.”
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“Quality, low prices, frequent earned cash rewards to apply to future purchases, friendly, and courteous customer service. The manager and sales floor associates are personal with customers when assisting them with their shopping needs.”