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“My fiance and I came in to turn in our old phones; but we had some hiccups with turning them in. Paul was excellent!!! He was very attentive and patient with us…He is truly amazing!!! He deserves a raise give this man a raise!!!!”
“I called Lee and told him about my broken iPad and Phone screens. He took them the same day and repaired in under 2 hours! Just like brand new and it was affordable!”
“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”
“Ms. Khan, had a smile on her face and addressed all my concerns. She was extremely good with her hands and got the protector, case and camera cover done in 2 minutes. I highly recommend Zagg at Downtown Crown!! Dr. Sreeni”
“Good attention and service, today I bought a Celeron 5G phone and Jesus helped me configure it while maintaining the same information from my previous phone.
Thank you so much.”
“Came in for a phone upgrade. The rep helped me get the phone i wanted and they had it in stock. He also walked me through setting it up and transferring my data. All while balancing other customers and the phone. 5/5 customer service. Both the store reps were great.”
“My calling wasn’t working. Jocelyn asked to see my phone touched some button on her computer touched some buttons on my phone and then my calling started working; I said “how’d you do that” she said “you know ?” idk what she did but she’s got the magic touch! Absolutely thrilled thanks again!”
“Jessica, the manager, provided exceptional help when I was in a truly desperate situation. Even though the store was already closed and I had arrived late, she kindly reopened it just to assist me. I’m incredibly grateful for her support and impressed by the outstanding customer service she demonstrated.
Thank you Jessica! I personally appreciate you ?”
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“Josiah is exceptional! He spent a lot of time with my husband and me. We upgraded my husband’s phone, and Josiah took a lot of time explaining everything to us! He is extremely knowledgeable about all issues and extremely patient. He is a true asset to your company.
Thank you,
Garry and Allie Ground”
“As someone who works independently, I must commend Josh for running the store by himself (being there less than a year) and solving everyone's issues with ease. Best verizon store I have been to. Will definitely be back for all my Verizon needs.”
“It took a week, but they were able to repair my 7 year old grandson’s dead Nintendo Switch for only $30. He wanted me to drive him back to the store to give them a tip with his own money.”
“This store is amazing , I’ve been going there for a few years now and they always get me right . Amazing team friendly atmosphere and always professional especially Emmanuel he’s always smiling and so helpful. If you ever need anything from cricket visit this location.”
“Ronnie is great at his job.
I’ve been to the store twice in the past 3 months with a cracked phone (kids).
Ronnie has helped me both times. He was great at figuring out the best solution and felt like he was helping ME, not just trying to sell me a product.
Can’t recommend him or the store enough!”
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“Genuine good people who don't scam or do anything dishonest, they work honestly. I took my phone, which had charging issues, and they found that it was simply dust covering the charging port.”