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“At the UPS store Claudia and Abby were both very helpful. I had trouble printing something off of my phone and they were both very helpful and patient when assisting me.”
“Jaimini was so helpful today! I went in to send a UPS package but also had a FedEx item I needed to send that was not yet packaged. I asked if they send them (I knew it was a no, but decided I’d ask anyway), instead of just saying “no”, she replied, No “I can package it for you though, if you’d like!” That was what I needed to hear because that was the last thing I felt like doing. I always love this UPS store & so glad it’s my local one. Everyone is always friendly, helpful, and efficient.”
“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference.
The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free.
I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“When an inattentive driver took out our mailbox in Annapolis, we weren't sure where to turn. Thankfully, we found Top Notch Mailbox Company of Maryland. Carol walked us through our replacement options, worked with us to find the best fit, and answered all our many questions. She made great suggestions that were economical and practical. The installation crew couldn't have been more efficient or professional. They had the new post installed in no time flat - and in the rain! We were super impressed that when finished, they wiped down the new post and even reinstalled our Christmas bow. Wow! This company is just the best!”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“Kaia, Stew, and Haven were so unbelievably helpful and kind. They were the dream team! They were nice even though I stood between them and their ability to go home. Truly excellent service! Thank you all!”
8AM - 6:30PM
3717 Boston St, Baltimore
Mailbox Centers
“The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.”
“Since the new ownership from Jan 2026, you can definitely see a big improvement! The office is cleaner, better organized, and staffed, OPEN ON Sundays!
I definitely love the new management!”
10AM - 2PM 3 - 5PM
714 S Wolfe St, Baltimore
Mailbox Centers
“When I moved to Baltimore I stopped by (being the closest to my home), got a PO Box. The person there that helped me was friendly and did a good job. Had to stop by a couple of weeks later to do an identity verification, same thing - service was great. Every experience I've had there has been positive.”
“I've always had a pleasant experience at this store. Very close to my home, convenient parking and the owner, Mr. YANG has always been very respectful and kind.”
“I saw the bad reviews and was pretty worried when coming here but actually had a good time. Just had to change my address and the gentleman there got me squared away.”
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“Perfect place for UPS package drop off! I use this UPS Store all the time for my work-related package shipments and the experience is always smooth and professional. The staff is friendly, fast, and very helpful. Special hats off to manager Eric — he is absolutely awesome and always goes above and beyond to help customers. Highly recommend this location for anyone needing reliable shipping and drop-off services!”