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“Shaquan was very friendly, professional and patient. He took his time because I had to scan my fingerprints several times before the machine accepted my results. Excellent customer service.
Thanks,
Phyllis Chestnut”
“The store was clean and the workers were friendly. Chris was especially helpful and provided great insight with the printing process. I really appreciated his hard work.”
“Eden was amazing. She helped me right away and answered all of my questions making my experience a great one! The facility was clean and organized and I will definitely come back for my next return!”
“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“Adrian at the desk was amazing! She served my with politeness, quickness, and a sweetness that felt like a familiar family member. I was having an off day, and yet she brightened my day for me. Thank you Adrian!”
“I’m glad that I picked this UPS Store to ship from unlike others that are in my area. I love that I was able to walk in to return my Verizon Settop Boxes without having to wait in a long line. The staff was very polite and friendly. I will definitely use this location again.”
“When an inattentive driver took out our mailbox in Annapolis, we weren't sure where to turn. Thankfully, we found Top Notch Mailbox Company of Maryland. Carol walked us through our replacement options, worked with us to find the best fit, and answered all our many questions. She made great suggestions that were economical and practical. The installation crew couldn't have been more efficient or professional. They had the new post installed in no time flat - and in the rain! We were super impressed that when finished, they wiped down the new post and even reinstalled our Christmas bow. Wow! This company is just the best!”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“I had to drop off 20 orders for my small business. Harris was super accommodating and very helpful and super happy. I will be making sure to use this UPS for my future drop offs.”
“The lady that helped me was very accommodating. Made everything easy for us.
When I called back in a few days later, a lady that answered the phone was not so friendly.
It’s a shame when employees or possibly owners feel bothered by their own business.”
9:30AM - 3PM
3717 Boston St, Baltimore
Mailbox Centers
“My wife went in Yesterday to return and pick up packages and Brady helped her, she told me he had so much patience and was kind, despite her taking awhile for the returns. He has been a great addition to the team.”
“Mark was so helpful to me for my first time shipping packages for my small business! He was incredibly helpful, kind, personable, efficient and quick. Most importantly, kept his cool while other customers were unbelievably rude and obnoxious to him over simple things! Yuck behavior and shame on them! But no shame for Mark, he is an excellent worker and deserves a raise!!!!!!”
“New ownership has done a great job of cleaning this place up and make me confident that my shipping items are well cared for. They are very service oriented and hard working. Two thumbs up!”
10AM - 4PM
1123 MD-3, Gambrills
Mailbox Centers
“Howaida and Jen’s customer service is outstanding! They helped me with my Temu returns and were very understanding and did not rush me while I got the packages and QR codes situated.”
“When I moved to Baltimore I stopped by (being the closest to my home), got a PO Box. The person there that helped me was friendly and did a good job. Had to stop by a couple of weeks later to do an identity verification, same thing - service was great. Every experience I've had there has been positive.”
10AM - 3:30PM
211 E Lombard St, Baltimore
Mailbox Centers
“I've always had a pleasant experience at this store. Very close to my home, convenient parking and the owner, Mr. YANG has always been very respectful and kind.”
“I’ve been meaning to make a review about this post office! I run a monthly mail club and send out 100s of letters every month, last month my letters were 1.1 oz and I needed to get additional ounce stamps for them. I went to FIVE post offices that day before I found them.
While this post office didn’t have the stamps, this was the ONLY worker who was NICE about it. All of the other workers were so incredibly rude, snarky, back talking me and treating me like I was inconveniencing them by trying to use their services.
She even offered to hand apply metered mail to 100s of envelopes for me… but I knew it would take hours and didn’t want to make her do that! I don’t remember her name but this was on August 24 around noon, whoever was working then, PLEASE PLEASE tell her how amazing of a job she did!!”
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“The store manager Eric is always so friendly and knowledgeable. He really went above and beyond to help me the last couple visits when trying to ship different items. I would absolutely go out of my way to go to this location.”