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“Kerrissa was personable, professional and knowledgeable to service all my needs I inquired about and further informed me of additional services which will prove to be of use in the future. This is a team environment. Britt exhibited collaborative team professionalism adding to a welcoming environment.”
“Customer Service for me is Paramount! LaShawnda was customer service PLUS! From the first call to every follow up, she was professional, courteous and kind! Thank you, Lashawnda for a job, well done! It’s much appreciated!”
“I am always happy with the Services I receive at this credit Union. The folks are warm and knowledgeable. I keep coming back at every chance I get. These folks are the greatest. Thank you and keep up the excellent service.”
“To whom It May Concern:
I visited the office a couple of days ago to inquire about opening an Estate account.Portia greeted me and asked how she could help me today, I proceeded to tell and show her my credentials after being invited to have a seat.I explained the situation in reference to my deceased mom.She did let me know the limits of Estate there. She made a couple of calls for me after I mentioned my other bank.So I was able to get that resolved on yesterday(6/25/2025. I really appreciated her courtesy and understanding.She was very pleasant as always.She’s a keeper!Hail to MOFCU!!!!!……Sincerely, Ms.Nancy Jones Hutchins”
“Ms. Daniella Barfield assisted me with my Debit Card and withdrawal from my account. She is an exceptional Customer Service Representative and she deserves a pay raise for her outstanding service.”
“Sr. Loan officer Nyeisha is very professional. She helped me with my loan needs fairly and quickly on March 24 of last year. I'm proud to say I had no issues. Everything was setup for easy payments.Today I made the last payment of that secured loan. I wouldn't hesitate to recommend TEFCU services and reapply for another loan.
Thanks again for your service that matters
Dia”
“I wanted to leave a review for Alexis Hackett , she was very professional and handled all of my personal and business needs. She made it very quick and a simple process. I am so happy !! Go visit her today for all of your personal or business needs! Thanks again Alexis”
“I've always had a good experience with NFCU customer service at this location. It's nice to be able to make an appointment in the app for specific services.”
“Life changing! A place where Jesus is Lord! The Word of God is preached and lived...Straight out of the Holy Bible. A church that loves God, hates sin, and love to give and love each other for real! None suffers lack. Infants, children, teenagers and seniors can hardly wait to come back to church. There is something going every day of the week. True growth and development and sweet fellowship for each individual; with your Faith being your Walk! A place where you measure your life up against God's standards and not up against worlds standards. God loves you...so come...live your life for the One who gave you life!”
“The staff always greet me with a welcoming hello and smile. The atmosphere feels like you are in great company. Thank you to everyone at the Cherryhill branch for all you do at ESFCU.”
“Just wanted to send over a thanks for the great rates and your customer service is always fast and helpful. One time the rates were raised right after I opened/deposited and the CSR was happy to give me the new rate. Thank you I'm a little worried from reading the other reviews, but so far... I'm pretty happy with them. The only drawback on their CDs is that the early withdrawal isn't so graceful.”
“Come here(Alaking Ct.) often. Line moves fast. Security on site is helpful and will offer assistance if you seem lost on who you may need to see. Tellers are courteous. Speciality Bankers are knowledgeable and courteous as well.”
“I had an excellent experience at the SECU branch in Greenbelt, Maryland. From the moment I arrived, I was treated with professionalism and care. Zamoria Matthews assisted me, and she was outstanding. She was knowledgeable, patient, and took the time to clearly explain everything regarding my account and replacement card. Her positive attitude and welcoming smile made a stressful situation much easier to handle. It’s clear that Zamoria genuinely cares about members and takes pride in her work. SECU is fortunate to have someone with her level of dedication and customer service. Thank you for a great experience. From Emerson”
9AM - 5PM
9201 Basil Ct #150, Largo
Credit Unions
“Never imagined getting so much profits within a short period of time, it happened surprisingly I got this huge amount for me and super happy and excited for this win, it’s a great start for me in line if traded, you been a genius Mrs Caroline Jones you finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs Caroline Jones”
9AM - 4:30AM
1101 2nd St NE, Washington
Credit Unions
7:30AM - 3:30PM
4251 Suitland Road Room 2N100, Suitland
Credit Unions
“Fast and friendly service! Went through the drive through line to make a deposit and was greeted by the teller with the biggest smile. She was pleasantly courteous and the entire transaction was painless”
“Far and away the easiest place to deposit, store, and withdraw large amounts of cash for considerations, mobile yoga and dance services, and quick real estate transactions, in the entire, and I do mean entire, greater Washington DC metropolis. I would go so far as to say there is no better place on the East Coast for Lobbying. You don't have to have the cash on you for long, ha ha, with 100 muggers across the street and 435 located up around the bend. The bills are a bit new and crispy, but they pack readily into fanny-assed candy a** packs, and the locals are more than happy to help you move these because they sell them back to their own government for more than face value. Don't wander too far by car. Recommend going on foot. to the bay, and renting a speedboat.”
“The staff has great customer service but having to use the drive thru is traumatic especially if you need attention and have to hold up other shared branch customers. There was no explanation especially since the inside has no customers.”
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“I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.”