The AT&T Store in Hagerstown offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Customers report that the staff is fantastic, great, excellent, and genuine, providing exceptional and courteous customer service. Representatives are noted for walking customers through every step, explaining details, and working patiently to solve issues. The staff goes above and beyond, assisting promptly and making the process enjoyable and timely. The service is highly recommended, with customers noting the team's attention to detail and genuine concern for every customer.
The young man who assisted myself and my husband was knowledgeable. He was fast , he had us in and out. We purchased an iPhone 14 and 3 accessories with 20% off each. We were taken care of in less than 20 min. It was the fastest visit I've had in ATT at the Valley Mall.
July 2024
The worker who helped us was very kind and helpful with the whole process of getting our 4 new phones.
June 2024
Experienced and competent. I was beyond surprised. It was great
