Desiree is always super polite & knowledgeable, anytime I want to know the newest promotions or get an issue sorted with my account I go to her. Everyone at this location is always super friendly, way better than the other metros in Hagerstown.
March 2022
If you looking for great service with no problem go to the mall and see my man Gilberto you will never regret plus he makes u feel so comfortable like you've known him for years don't believe go check him out and give your review after u leave
October 2021
It's a much more a pleasurable experience when you are dealing with a representative that knows their product line and can work with you to guide you to get a phone that will suit your needs. Big shout out to Desiree for making it as painless as possible. Wish customer service like this was the norm and not the exception!