Metro by T-Mobile offers amazing and wonderful service with super helpful, friendly, professional, and intelligent staff. The store is extremely clean and well stocked with phones and products like routers. Employees provide unbeatable service, walking customers through prepaid plans and helping with account issues or reconnecting devices. Some long-term customers feel attention lacks for veterans compared to new clients, and there have been isolated issues with a product accessory. However, many recommend the store highly, noting it is way better than other locations and carriers, providing the best experience and making customers extremely happy with their service and 5G phones.
Amazing service by the employee there William, he was so helpful and professional. Definitely my best visit to a metro store.
January 2025
Wonderful service by Eric and William, they're extremely helpful and intelligent, best experience in a phone kiosk ever, they help me reconnect my router. Thank you so much guys, I highly recommend this store. 💪
August 2023
I've been calling since last week about returning my phone, Terrance helped me and I bought this phone from a non local store from me. Friday makes the 14th day. I hope Saturday I can come and still return because this phone is of worst quality than my previous phone
