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“Chase was absolutely fantastic. He was very knowledgeable, committed, and made me feel valued as a customer. His communication was spectacular and he went above and beyond to work with me through any challenges. He had great ideas and support and made sure I was taken care of. For Chase alone, I will recommend to everyone I know to give this bank a try.”
“I was extremely impressed how knowledgeable and professional your associate was who helped me. I came in to both put a temp hold on my debit card and deposit a thousand dollar savings bond from 1990. She made it so easy. Was polite and professional. I didn’t catch her name and hate to have to use a physical description but slim , beautiful, black, with a few tattoos. The other associate there was also polite and helpful. I’ve been in Woodforest branches from Maryland too Mississippi and in all cases I’m always impressed with their level of professionalism. I know Woodforest is kind of a second rate bank but you would never know that based on how great the associates working there are. Thank you again. Any time I’m home in Maryland this will be the branch I use.”
Open 24 hours
6031 University Blvd Suite 245, Ellicott City
Banks
“If your in need of home purchase services, please contact Kristy Grimes…here’s WHY:
Kristy is Phenomena!! She is so caring, knowledgeable, and informative about every step of home purchasing and Refinancing!! She knows her industry!!! I had so many reservations as I waited for the perfect time and drop of the interest rates. Everytime I reached out to her she responded expeditiously. Not once did I feel like I was troubling her. While I share my experiences and confidence in her...she will stay on "Speed Dial". Kristy, Thank You ☺️ for All that You've done to assist and establish OUR Family Home!!! Looking forward to OUR next Purchase Venture Amen”
“I have been A State Farm customer for a few years now and have always done business with Brendan Garvey , for the most part. He has always been prompt, respectful and very helpful with all my Insurance needs. Would give a 10 star rating if I could!!!!!!!! All around the Garvey agency has been GREAT. ALL of them!!!!!!!”
“On a business owner level, I could not have asked for a better banking experience. This company has never made me to feel like I am a bother, instead they always make me feel like we are working together for the best interest of my business. Each time I have to email my customer service team, the respond so quickly that I am never left wondering if anyone is going to help me. They return calls so fast and have answers. If they don't, which is hardly the case, they get back to me with the answer. Seriously, this bank I cannot say enough good things about them. I feel my money is safe, well protected and maintained. I've been with other banks and man, no one has ever made me feel like my company is the only company that matters when we have an interaction! WOW.”
“My loan officer, At the Columbia, Maryland branch, was attentive and very patient as we were using Carvana where I purchased my car. That was an awful situation and she handled it quite well. Thank you so much.”
“Bruce and Chrisey from Northern Craft Construction Residential remodeling contractor Jim Tacka Senior Mortgage Banker Jim has shared information with us and our customers to help in the lending process. Jim has helped in so many ways to get our customers information on how to use Sandy Springs Banks money so we can keep our projects moving forward. Thanks again to Jim Tacka at Sandy Spring Bank we recommend him to people looking for loans to remodel up date or improve their home.”
“I've been a customer for almost six years. I will continue to be as long as their top notch service stays the same. Because BB&T offers so many online and remote services, I rarely have to go to a branch. But when I do, I'm always treated with respect, kindness and greeted by name. It's personal care like this that keeps me coming back. I'm a very happy customer!”
9AM - 5PM
715 N Howard St, Baltimore
Banks
“It's a much better branch then most, there is an employee named Heather who is a very nice, professional employee of m&t she was able to help me with my account when no other employee from M&T could. I was about to close my account until she helped me. She's faster then most teller's and very polite and professional. She seemed to have a good understanding of how the account's work.”
1:15 - 5PM 9 - 11:45AM
8820 Columbia 100 Pkwy Suite 110, Columbia
Banks
“I had to open an Estate account recently because my husband just passed away and I had no idea what I was doing. The Banker that helped me open the Estate was Aliyah Carter. She was so helpful and explained everything to me so I could understand. She was also very kind and considerate knowing how I was still mourning my husband. Any time that I have banking business to do in the future I will be asking for her specifically.”
“I opened an account with the Branch Assistant Manager and he was so delightful, pleasant and nice. It was an amazing experience and he helped me with so many questions I had. Highly recommend this bank for anyone that wants a more personal experience.”
“Very reliable and trustworthy bank. Inaddition, SECU Customer Service is the best ever! No unnecessary fees like other banks. I am a happy customer 5 years !!!”
“Wanted to put money into a Black-owned bank and love supporting a Baltimore business. So I opened a savings account. Then I moved across country and decided to leave my money here to support locals. Now I'm being charged a fee every month for a dormant account because I'm not actively putting money in or taking out of my savings account. Since I don't live here, I need to close it. Service was great, but I don't want to lose money to support this bank. Make sure you understand the fees before you open your account. Otherwise, great place to bank.”
“M & T Bank Catonsville has really transform to a great and customer oriented branch.
Thanks to the Leadership of Ms. Churchill and her staff. Such an incredible team with great turn around time.”
“I just went into the NGFCU website. I do this several times a week and it has drastically changed and NOT for the better. Now if I wanted to see everyone's accounts I have to toggle between three (3) pages of screens. Why are ALL these options now on the main screen when I look instead of segregated! THIS IS WAY, WAY TOO BUSY!!! I understand change and usually, I find pros and cons. I can find no pros to this change. Further, I snip and clip the transactions into a document electronically for future reference and mark notations next to the transaction line items regarding what was purchased and/or why money was deposited or transferred. Further, now there is tons and tons of unnecessary white space spreading these transactions down multiple screen pages. If I want to print the newly captured line item transactions (which previously were in straight lines right under each other) I now have to waste two (2) to three (3) times the paper and printer ink! Is the credit union in cahoots with the printer suppliers? This new website is an extremely backwards step and is detrimental to productivity as well as costly to the consumer from a printing aspect and printing supplies aren't cheap! I have been with the credit union since I started work in the area for many, many, many years ago. My mother had accounts there when I was a child and I have now worked for my company for 40+ years with an account there. I have gone through many revamps and upgrades through the years. I have never had one that I absolutely disliked the way I do this one! What a sad day for website updates!!!!!!”
“JHFCU goes out of its way to be as helpful and accommodating as possible, especially to those customers who happen to live in another state. They understand the difficulties some of us have banking digitally and go out of their way to assist us any way they can.”
“I really appreciate the staff at arundel federal, they are fantastic! Especially the tellers, they are so nice and helpful. Thank you lady's, Jay with Evergreen Genes.”
“I have been with the Baltimore branch of UKRFCU for almost 25 years. All I can say is that the bank services well exceeding even my positive expectations. The staff is highly professional and friendly. Always willing to help the costumers in any way. Highly recommended.”
9AM - 3PM
207 Key Hwy Ste B, Baltimore
Banks
“The people here are professionals. They will do their very best to give you the best deals but still be very careful of what quote you get. Ask questions about everything and you will be find.”
“These ladies in the Arbutus location have been a godsend. They have helped me immensely! I love myself bank . The hospitality is unmatched exceptional. These bank tellers deserve an honorable mention. Antoinette Arbina,Robin and Taneshia are truly the Arbutus Angels.”
“Yes, I was very pleased with the service I received from market USA Thank you so much Ketan for all of your help and patience with me, was very easy to apply, took alittle time for all the paperwork, but it was well worth it ,there was a lot involved with a home equity loan, and I want to mention Linda who really help me out on wiring the the funds to the title company . Thank you so much very pleased with their service.??”
“Hands down the best branch of M&T. So helpful and always super kind. They are always prompt with communication on any banking needs, and their staff is outstanding.”
“Kaiya provided really good customer service today. She was very kind and patient in doing all my time consuming transactions. She was able to conveniently do everything for me right at her window, I didn't have to go elsewhere.”
“Ryan is the most knowledgeable, efficient, and kind business banker you could meet. He is very knowledgeable about what lawyers need to do to comply with MD law when opening their own businesses. I am so relieved that he is my banker!”
“I have been with this bank since they were NASB. They give incredible customer service so I do not understand the one bad review. Matter of fact I just called the bank to inquire about opening some new accounts and as soon as I mentioned my name they knew exactly who I was!!!! They are great!!”
“Patricia Fishback was very knowledgeable and kind the second I walked in the Bank!!! I was very nerves because I needed checks but didn't want to order them because my BOA account was HACKED months ago, which I believe a mailed check could have been the case. I'm unsure. However, Patricia was sooooo nice and she was able to give me actually what I need to switch my accounts. Thanks!!!!!!!!!”
“These folks are so professional they work very well together. They really reflect Woodforest Bank in such a positive light. They all should be promoted as regional supervisors in some compactly because others really need to be able to see an emulate such high level of professionalism demonstrated daily. Victor”
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“I love M& T bank i am their customer for many years i was upset with potapso branch service few years ago and stoped coming to this branch. And recently started coming back to this branch because if oksana she has been so helpful every-time. Goes above and beyond to help me with a smile every visit. She is truly is a gem. My business account was compromised recently and she was very helpful setting block and opening new account etc. keep up great work we love you thank you for putting us at ease during this situation.”