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“I couldn't recommend these folks highly enough. They are kind generous, knowledgable and go above and beyond the call of duty to find things that are difficult to find and to be helpful even to the little guy!”
“Tremendous customer service. I had to return a hot water heater, and the manufacturer (lifetime manufacturer warrant) couldn’t be reached. Customer service very patiently spent over an hour working out all the details. Extremely nice employees!!”
“Tremendous customer service. I had to return a hot water heater, and the manufacturer (lifetime manufacturer warrant) couldn’t be reached. Customer service very patiently spent over an hour working out all the details. Extremely nice employees!!”
“I love this store and the products they sell. They are very good for keeping the store stocked for the most part but lately I have been trying to find some stuff that's been out of stock. Hopefully supply chain issues will be fixed soon.”
“This place is great, ghe mobile app is greatly improved to where you dont need an associate to help you find items(mostly). My one complaint is i wish the cashiers would at least asl if you want a reciept emailed instead of automatically hitting print. Its incoveniemt to be holding onto fading reciepts in the off chance you meed to return am item.”
“We are regular customers at the Home Depot is Westminster MD, and we have found the customer service her to be very good in general. However, when we tried to get an estimate for installing a backsplash in our kitchen, we had a very difficult time getting anyone to help us. Phone calls to the store were routed all over the place, and nobody seemed to have any suggestions of who we were supposed to talk with. Even at store level, we were told we had to get a whole kitchen remodel, if we wanted a backsplash installed. There was one bright spot in our experience. Nanette was amazing. We just happened to see her working at her desk and explained our issue. She immediately took ownership of the situation and got us scheduled for an estimate. She was the only one of a half dozen other employees that took an interest in us. Nanette, thank you for going above and beyond to help us out. Your co-workers should be looking up to you as an example or what customer service should look like!”
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“I just realized this spring that they have beautiful flowers for your garden....as well as this summer I purchased tubes for my son's bike when he had a flat, and dog food when I didn't want to run to Walmart that night and ran out. They carry so many more items than I/you could probably imagine. I was pleasantly surprised.”