“I was at the Frederick, MD location yesterday, customer service was excellent as usual. I got my parts & was on my way in short order. One troubling thing I noticed was myself & the other half dozen or so customers were all wearing face masks as required by State of Maryland but none of the 3 employees working there were wearing masks. There's no sign on the door to remind folks to wear a mask. I have dealt with Tipco for many years, I really expected the staff to be more professional on that point.”
“The associate named Cathy was very helpful and provided me with exceptional service in the garden area. She was quite knowledgeable and pleasant. A rare jewel for customer service as these days many employees anywhere lack customer service or just manners period.”
“I was so delighted to had met Julian S at the paint department at the Home Depot - Owings Mills, MD. He was very knowledgeable and patient as he explained to me the various types, qualities and finishings of interior paints. He certainly made it easier as it was my first experience buying paint and I was feeling intimidated not knowing how to choose. Julian answered all the questions a rookie could have and he also helped me understand a balance color scheme.I left happy with my buckets of the top of the line BEHR Dynasty One Coat Satin paints. Thanks so much Julian S!Vicky Jimenez”
“I want to recognize the outstanding service I received from the Lowe’s team Danta and Jardel. Their interaction with me was professional, friendly, and genuinely eager to help. They went above and beyond to answer my questions, guide me to the right products, and make sure I had everything I needed. Their positive attitude and dedication to customer service made my shopping experience exceptional. Thank you for having such a hardworking and knowledgeable team!”