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10AM - 6PM
1708 Reisterstown Rd, Baltimore
Appliances
“Malik arrived with the replacement door to our refrigerator at 8:30 am on Feb 23 right after the nor’easter. He carried the door up our long driveway in the path my husband plowed out for him. He replaced the original door with the new one.
No snow day for him! Terrific service!!”
“In 2016 I purchased a Simplicity vacuum cleaner from a store that has changed owners several times. The belt broke and unfortunately the replacement belt sold to me by the other shop was a bit too wide causing rubbing and burning rubber. Bagdon's came up in an internet search and was closer than the other place so I went there. Bagdon's was great! Their person took a look, understood the problem, and replaced the belt with the correct one. He also did a quick clean of the machine and replaced one of the filters. Although my visit was short and nothing was actually broken, I was very impressed with the level of service and competence. They have my business going forward. Great experience!”
“I am very happy with my Electrolux Products and my Water Filter System. They are friendly and, on the ball. I have had no trouble getting appointments for my filters, etc. I would really recommend them to everyone who is interested.”
“I asked Brady for a trex deck cover and he was super friendly and knowledgeable. He ended up ringing me up a few moments later.
Appreciated his professionalism and willingness to help me find the product quickly.
On 2/19, Michael in the paint department was very knowledgeable and I appreciate his recommendations.”
“if you are looking for a place to buy appliances new and used but don't want to pay full price, shop here. They have all the major name brands but the appliances are marked down because they have minor defects. I am so happy I was able to find a 3 piece mathing set of CAFE' appliances here for my kitchen. I am very happy with the cost, the installation went well and I am now enjoying my new appliances.”
“Jamal Ilyas helped us on a DIY project to install a new bathroom sink!! He was so patient and walked us to 4 different places to get all we need to fo the installation!! Thank you again, Jamal. I'll come back to this location because of the great customer service.”
“I would like to Thank Mr Kevin for showing me how to work my washing machine and move my dryer to fit right. He was right on time. Mr. Kevin was a excellent worker. Thank you so very much. Also wrote down the direction so I can remember.”
“The tall British boy is a little scary but did a great job lifting the mulch and putting it on my tractor. I love the playlist they use in store. Drop the link pls”
6AM - 8PM
9818 Reisterstown Rd, Owings Mills
Appliances
“I was so delighted to had met Julian S at the paint department at the Home Depot - Owings Mills, MD. He was very knowledgeable and patient as he explained to me the various types, qualities and finishings of interior paints. He certainly made it easier as it was my first experience buying paint and I was feeling intimidated not knowing how to choose. Julian answered all the questions a rookie could have and he also helped me understand a balance color scheme.I left happy with my buckets of the top of the line BEHR Dynasty One Coat Satin paints. Thanks so much Julian S!Vicky Jimenez”
“Superior Quality on their knives and household items ! Quality #1 ! You have choices of buying both new and old items .I enjoy visiting there from time to time when I need something in my Kosher kitchen.”
“Jamal Ilyas helped us on a DIY project to install a new bathroom sink!! He was so patient and walked us to 4 different places to get all we need to fo the installation!! Thank you again, Jamal. I'll come back to this location because of the great customer service.”
“Employees are friendly, they helped me load a big piece of lumber to repair my son’s treehouse! How thoughtful and kind
I would definitely be coming back here again!”
“The tall British boy is a little scary but did a great job lifting the mulch and putting it on my tractor. I love the playlist they use in store. Drop the link pls”
“I went to the rental department to get a saw for pavers. Dave was working and he helped me get my rental. He was very friendly and personable. I got home and realized the saw I chose was not the best for the project I was working on. I went back and Dave and Josh did an awesome job helping me understand the best saw for me. Unfortunately they did not have it available but they were able to get me in contact with a store that had it. In this day and age it's hard to find this high level of customer service. We need more employees like Dave and Josh. Thank you guys!”
“Better experience from the last time I visited Home Depot. This time I received assistance from a knowledgeable staff. The last time no one knew anything or it was difficult to find anyone.”
10AM - 8PM
1717 York Rd, Timonium
Appliances
“Great experience, steph was super helpful for the moment I walked in the door and made my purchase a breeze! The gentleman that helped me with my purchase of my new car radio and navigation center, was knowledgeable and helpful and friendly! I'm not taking any stars off for this but my only complaint is that it took more than a month to schedule an install. That was kind of a bummer, thank goodness I was able to get my old get my old radio to partially work so I wasn't without for that month. But I just wish when you made a purchase you didn't have to wait more than 30 days to get a slot for installation. I kind of get it, but I don't like it! ?”
6AM - 8PM
8729 Liberty Road, Randallstown
Appliances
“How a retail store should be. Friendly, acknowledging crew members who knew the store well. Not one crew member let me go passed them without checking in on me.
My hat off to everyone in this store for living this valuable culture of positive customer experience. If it's management hiring/coaching to this culture, fantastic job!”
“I would like to express my sincere appreciation to Shavonne Bartley! My nephew and I had a pleasure of meeting her a couple of weeks ago as she assisted us with purchasing an adirondack lawn chair. Shavonne has such a positive and warm spirit. She was in the mist of something and took the time to ensure that we received a chair that was in great condition. She’s SUCH a gem and we left having such a great experience! Thank you Shavonne!”
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“We stopped by to get a replacement faucet. Bryan helped us out and was absolutely amazing in identifying our current faucet and finding a replacement part versus getting a whole new faucet. The customer service he provided will have us continuing shopping at Fergusons for years to come!!!”