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“WOOW!! I lost my money clip, with absolutely no way of finding me. Someone could have easily drop this in thier pocket and no one would have ever known. I will send Mr Marcus a gift for his efforts in helping with my lost money, and then also for taking care of me at the UPS Store.
Dear Owner and Mr. Marcus 1Z05E11A0392523051 is coming your way”
“Lovely experience thanks to Katie! She was so sweet and answered all the questions I had and the ones I didn’t. She was very informed and made a new and confusing process simple and understanding.”
“Kim is absolutely a GOAT!! She was the only worker in the store with a line of 10+ and growing. She was professional courteous and gave everyone exceptional customer service. She deserves a raise or a significant bonus!! She is truly a rock star!”
“Running a renovation business means we're always dealing with paperwork—mailing contracts, printing plans, or shipping items. The team at The Postal Secretary makes it all incredibly easy. They are efficient, helpful, and it’s a huge time-saver to have a reliable, one-stop shop for shipping and printing right here in Pikesville. They are an essential service for our day-to-day operations.”
“Chris was extremely helpful with my printing needs. He was patient and took the time to make sure I approved the job. The staff is always helpful here. I have no complaints.”
“I usually go here to return unwanted Amazon orders. The lines can be long, but doesn't usually take a long time. If it's backed up, it usually because a customer doesn't have their QR code available.”
“The Staples at the Timonium store has the best customer service and employees. They are absolutely the best if you need any technical support or advice on what to purchase!”
“Walked in the door with an oversized package and pre-printed label. Was planning on purchasing packing tape to seal the box but one of the team members greeted me at the door, took the box, said they'd take care of sealing it and applying the label, then showed me how to print my receipt. I was in and out in 2 minutes tops and he was so kind! Customer service doesn't exist anymore, it was so nice to have such a pleasant experience.”
“Absolutely stellar service from this moving company! From start to finish, they were professional, efficient, and careful with our belongings. Highly recommend them for anyone looking for a stress-free move !”
“I love Postman Plus! I prefer my local mailers over the actual branch mailers!! They are kind helpful and they are almost a one stop shop! Heads up QRS codes only work at main branches.”
“Ms. Gloria Robinson who took care of me was great. It’s a very busy time of year and she was still so friendly and courteous. I really appreciate her positive attitude!”
“Was doing a cross country move and needed to ship quite a few boxes and a 65’’ TV. Rob was very helpful with the entire process, including making sure my tv was packed efficiently. Good experience here”
10AM - 6PM
1439 Reisterstown Rd, Pikesville
Shipping Centers
“I’ve come here so many times over the years for my shipping and printing needs. They are super friendly and will walk you through anything you need and give you the best advice, and the staff always makes it work. Best customer service, all always helpful staff. Made the mistake and tried to go to a different location with a horrible experience. From now on, I'll stick to what I know.”
“Here's the deal with this store. If you need to print something go to the library as it is cheap . But if you need other services or to fax then I do recommend this place in spite of faxing being extremely high. But they did offer the option of sending the fax via email which was very reasonable. The thing that is so great about this place is the customer service and the employees willingness to help and direct you. Very friendly atmosphere, customer service oriented”
“I drive to this location although there’s another closer USPS closer to me by several miles; because the atmosphere is way better; the staff competent; friendly and welcoming.”
“I came here to ship an important document to my aunt in Florida, during my time in the facility I noticed the staff were very friendly and communicated with each other respectfully and in a positive manner. I believe the young woman helping me was named Earika (please forgive me if I misspelled your name). She was very polite as the computers kept crashing on her but she kept her cool. The manager was also respectful when giving instructions to the employees, honestly they seem to have a great team that works well together!”
“Hello im a new comer to stores like this ,I dont know how to navigate thu the system all i needed was to email my copies to have them printed out i asked for help a young lady came over i explained to her im not familiar with this can she please assist me she look at me showed me the email and walked away i put that in she had no one else to wait on but me, their was another assistant in the front but she had a customer i waved at the young lady again she came over i said to her I never worked this machine before first time in here can you please help me she then push a button on the screen and said you need a credit card and it will come out here what's your number thats they sent you, I didnt know she didnt tell me when emailing they will give you a number so then she said wait for your number then put it in and walked away again 2 people came in the store i waited on a number to come thu I put it in but it was the wrong screen so now im getting frustrated cause she walk away twice and im still lost i went over got in line behind the 2 customer the second assistant excused herself and called me back to the place where I was i explained to her this my first time im a little lost on the next step she walked me thu everything show me step by step what to do (her name was TY)but the other young lady I didn't get her name she didnt stand there long enough for me to read her name badge I was so appreciative I thanked her and the customer she was waiting on ,he also said he was so please with the assistant he was receiving this young lady was patient, caring and understanding yall need more people like her ,and less like the other young lady I was going to give them one star ? TY saved the day thank you”
“This is my neighborhood UPS and I have been using it since it opened. Raj, the manager, is one of the sweetest kindest people that I have had the pleasure of doing business with. Yes, the store is crowded sometimes but the staff is adept at handling business and keeping line moving. There has never been a problem that Raj was not able to solve. I think if I ever moved out of the neighborhood I would come back to use this UPS store.”
“Great service from Shannon at UPS Timonium/Ridgely Rd. She was super helpful, efficient, friendly, and knowledgeable. She went above and beyond to ensure the notarizing for my document was correct. Will return to this location for notary services. Thank you, Shannon!”
“EXTREMELY PLEASANT EXPERIENCES the last FEW Visits!! While ALL of the staff have been Awesome, the one constant has been Mr. Bob who I've interacted with on several occassions. Keep up the Great Work and Thank You!”
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
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“Off of interstate 83. Exit 20A turn right on McCormick Rd. Right on beaver dam Rd. Right on Gilroy rd then a left at clubhouse Rd. It’s the first business on the right but go down to the end of the street to the round about and come back and turn left into the second entrance and go into the door that says employee entrance only. Slide tandems back and you can go on the green light. They tape your bol on the inside of your trailer.”