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“Staff was amazing! I loved my interaction with all the employees there. Very friendly and knowledgeable of the nail services. Super helpful and always smiling! Its my 2nd time at this post office and I'll forever keep coming back. Clearly the government can do better with updating the building and facility. The people is what makes this post office a safe and inviting place!”
“Robin and Ashley are fantastic! I love these ladies. They make mailing packages a pleasure. Ashley has gone above and beyond to help me out before. Hands down the best post office I've ever been to!”
“Staff were incredibly kind, helpful and patient. I was shipping some hot sauces to the UK and the lady behind the desk went above and beyond to help package and price up everything for me. Delighted to say it made it to London in about 5 days! Thank you so much :)”
“Amazing customer service. There was an error on a package address I had shipped from Europe, so USPS marked it as return to sender. I went to the office, explained what happened, and they redelivered it after hours! Thank you, Mr. Wright!! God bless you, and God bless the USPS!”
9AM - 1:30PM 2:30 - 4:30PM
200 Constitution Ave. NW, Washington
Post Offices
“This has to be the friendliest and most helpful service of any post office in the area. It is a small inconvenience going through security, but totally worth it for all of the help I've been given over the years. Can't wait until my next visit.”
9AM - 1PM 2 - 5PM
416 Florida Ave NW, Washington
Post Offices
“I’ve been coming here consistently since I moved to Bloomingdale. Casie, the representative stationed here, is wonderful and provides timely and reliable service! Thank you Casie!”
“What a breath of fresh air! Unlike other USPS locations, this one was spacious, not crowded, and with kind staff.
My wife, nine-year-old daughter, and I walked in on a Friday in September to renew our daughter's passport. Even though they have walk in hours at 9am on Fridays, we made an appointment for 10am online.
Right away, Cherry helped us. She was very patient and kind. She took our daughter's photo, copied a few documents, and walked us through the completed application. We were on our way within 15-20 minutes.
This USPS is inside the National Postal Museum in the building that's the first federal building named after a woman. It's spacious with all the things you'd expect- stamps for sale, greeting cards, etc.
It's right next to the Union Station Metro.”
“Isiaq is the best!! Very patient, kind, resourceful always.
He seriously deserves a promotion, his customer service keeps me coming back to this location”
“The lady who works the passport counter is extremely friendly. She helped sending off the renewal request with a smile. Very pleasant experience. Thank you for being you and making our day.”
“The address on Google maps is totally wrong, it’s actually building 29 which is right next to the ceremonial gate. They opened five minutes late but the clerk was very nice and helpful!”
2 - 5PM 9AM - 1PM
2211 Rhode Island Ave NE, Washington
Post Offices
“As a personal vister of this fine establishment, the man who works there always is kind and courteous towards the costumer so please tip him 5 dollars when you go. Much Thanks!”
“Ms. Vickie always provides excellent customer service and consistently goes above and beyond to help me with my mail. She’s very personable in the best way , friendly, caring, and always willing to help. I truly appreciate her dedication and the positive energy she brings every time I visit.”
“Staff is friendly and they try to get customers in and out.
It would be nice if they repair the 24 hour drop off barrel. It has been broken for a couple months”
“Had to mail a package and looked up post offices near me and was surprised to find out that there was one so close. The lady working there will is very helpful and I was able to get my package mailed off without a hitch. No crowds at all so you can get in and get out quickly. It is open Tues- Fri from 9 - 1 and you don't have to go on the naval post to get to the post office.”
9AM - 1PM 2:15 - 5PM
3843 Pennsylvania Ave. SE, Washington
Post Offices
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“I had a wonderful experience at the U.S. Post Office in Suitland, MD, when I went to pick up the keys for our new post office box. The staff were friendly, professional, helpful, and made the entire process easy and pleasant. It’s refreshing to receive such great customer service. Thank you to the team for making this experience a positive one!”
9AM - 1PM 2:15 - 5PM
2341 Pennsylvania Ave. SE, Washington
Post Offices
“The mail service is mostly ok, but if I get more than one piece of mail in my box it's all crammed in... like folded..bent... crammed in the mailbox. There's no excuse for that!”
“The Tenley Town post office in DC is the absolute worst. Sitting in the lobby calling the phone for a mail pickup only because there is but one agent managing the customers with a line reaching the door. Called for over 33 minutes as I saw people in the back moving around at a snail’s pace as if no one could hear the phone, no one EVER answered. All too often a mail pickup can take 40 minutes to an hour. Perhaps the laziest, slowest, and totally void of any customer service etiquette. They need a complete overhaul from management down to the staff in the back.
Avoid this kind post office if you can.
The only good thing is they are open on Sundays.”
“This is my neighborhood post office and I have had such great service every time I’ve come in. Today it was even more pleasant as I was greeted with a warm friendly face. Thank you Tammy for the amazing customer service.”
“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“Great service! Greeted with warmth and given the correct information and guidance I needed. Very fast! Didn't have to wait in line long. Two people working the counter at this time. Wonderful.”
“I have loved my experiences at.this post office. The lines are short and move quickly and the staff is always so friendly and give great advice. Highly recommend!”
“I recommend the Catholic University of America because Catholic School all over the world are Unique, so I recommend Catholic University Of America %100 Ant time any day, I was opportune to Attend the Catholic Nursery and primary School and my life never remain the same, it was awesome, their Ethics and norms, Decipline with %100 learning facilities”
“The Postal Service Clerk was very helpful by providing me with Express packaging options. She also explained by signing up to track the delivery, I would be informed what stage of delivery the package was at. She was right. I was impressed in the effectiveness of the app. More importantly, I was impressed with the US Postal Service. I paid for the fastest service, and the package arrived in less than 24 hours. Note, the package went to another state. From beginning to the end delivery, thank you. Great job.”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“USPS FORT WASHINGTON MD:
I want to recognize Dominique Prioleau for the exceptional customer service she provided during our passport renewal appointment.
After arriving at our scheduled appointment at another post office, we discovered it had been closed and no one had notified us, even though we had received a confirmation email. We were frustrated and unsure what to do next.
Thankfully, we were directed to this location, where Dominique completely turned our experience around. Although she was already assisting another customer, she welcomed us with kindness, professionalism, and patience. She answered every question we had, carefully walked us through our passport renewal paperwork, ensured everything was completed correctly, helped us with the money orders, and made certain our applications were properly prepared for mailing.
Throughout the entire process, Dominique was warm, courteous, and genuinely cared about providing outstanding service. She went above and beyond what we expected and transformed what had started as a stressful morning into a positive experience.
Employees like Dominique Prioleau are a tremendous asset to the United States Postal Service. She deserves to be recognized for her professionalism, dedication, and exceptional customer care. Thank you, Dominique, for making such an important process so much easier for my husband and me.”
“This is one of the best post offices - the staff is always friendly and helpful when I am shipping things out or even getting a money order. There are typically two women working at a time - they are also very quick with the transactions to ensure the line (if there is one) flows. This location always has gift cards, cards, and shipping supplies. Overall, I will always go to this location!”
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“We came here for a money order and the young woman that was working the counter had it ready for us super fast, tucked away in a little envelope. She was patiently helping an older woman pack her box when I came in who was struggling with getting the most bang for her buck out of a prepaid mailer. I think she might have been the only person working, they're probably super understaffed. She was on her stuff and got me in and out of there quick before going back to helping pack the box. It's a really small post office tho so have patience if you roll in there over lunch time or something, if it gets busy they probably don't have a lot of bandwidth.”