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“Robin and Ashley are fantastic! I love these ladies. They make mailing packages a pleasure. Ashley has gone above and beyond to help me out before. Hands down the best post office I've ever been to!”
“Amazing customer service. There was an error on a package address I had shipped from Europe, so USPS marked it as return to sender. I went to the office, explained what happened, and they redelivered it after hours! Thank you, Mr. Wright!! God bless you, and God bless the USPS!”
“This has to be the friendliest and most helpful service of any post office in the area. It is a small inconvenience going through security, but totally worth it for all of the help I've been given over the years. Can't wait until my next visit.”
“Staff were incredibly kind, helpful and patient. I was shipping some hot sauces to the UK and the lady behind the desk went above and beyond to help package and price up everything for me. Delighted to say it made it to London in about 5 days! Thank you so much :)”
“Isiaq is the best!! Very patient, kind, resourceful always.
He seriously deserves a promotion, his customer service keeps me coming back to this location”
10AM - 12PM
2 Massachusetts Ave NE, Washington
Post Offices
“I went to the post office at 14th and T St NW and it was closed at 10:40 AM... I had to catch a train in Union Station at 12:05 and I didn't had time to take the package back home. I googled and found out there was a post office close to Union Station near the Postal Museum. I got there and the clerk told me the zip code of my package was wrong. I googled again and he was right. Damn dyslexia! I fixed it right away with a pen he gave me and he placed tape on top of it to make sure it was clear that was the right zip code
I wish I knew his name! Wonderful place and great service!”
“I love coming here. The employees are always professional, helpful and friendly! I actually have two post offices closer to me than this one, but I'll always come here.”
“As a personal vister of this fine establishment, the man who works there always is kind and courteous towards the costumer so please tip him 5 dollars when you go. Much Thanks!”
“Overall, the staff has always been friendly and cooperative. I have lived in Clinton for 20+ years and have never had a bad experience there. The one exception is sometimes there is a very long line - some days are busier than others!”
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“Ms. Vickie always provides excellent customer service and consistently goes above and beyond to help me with my mail. She’s very personable in the best way , friendly, caring, and always willing to help. I truly appreciate her dedication and the positive energy she brings every time I visit.”
“The mail service is mostly ok, but if I get more than one piece of mail in my box it's all crammed in... like folded..bent... crammed in the mailbox. There's no excuse for that!”
“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”
“Great and quick service. Almost never has a line. All the staff are hard working and friendly. Seems like all the bad reviews are from 3-5 years ago so Im assuming the staff was terrible back then.”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“I recommend the Catholic University of America because Catholic School all over the world are Unique, so I recommend Catholic University Of America %100 Ant time any day, I was opportune to Attend the Catholic Nursery and primary School and my life never remain the same, it was awesome, their Ethics and norms, Decipline with %100 learning facilities”
“I absolutely adore Miss Davis who has worked there for decades. Very kind and knowledgeable and I have seen her go the extra mile for customers to call other post offices on their behalf to track a missing item. But she almost always works by herself and that causes huge lines at certain parts of the day. I recommend going in the morning as there is rarely ever a line. At lunchtime or after 4pm be prepared to wait 30+ minutes.”
“I went here because I needed some forms to fill out. The lady at the desk was super friendly, helpful, and quick. I typically don't need to go to the post office that often but if I do in the future I'll probably go here.”
“I didn't catch her name but the clerk today 4.11.26 around 12:30 pm was so helpful! She helped me with certified mail to ensure my package arrives on time. I hope she is having a good day.”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“Conveniently located within L'Enfant Plaza, this located is a full service post office. The staff is friendly and approachable.I've mailed certified letters and purchased stamps here.”
“I had an issue with my mail and Tia helped me resolve the issue. She was patient, courteous, knowledgeable, and very professional. She was very pleasant and refreshing to speak with.”
“This review is for Walter’s consistent excellent service. We visited today again and he made sure we had everything we needed and were treated with warmth and care.”
“I was there right at 1430 after the posted lunch break and was helped immediately. My mail arrived where and when it was supposed to. This post office may have been unreliable in the past based on prior reviews but it looks like it's good now”
“Short lines and great customer service. I needed two boxes and to understand the difference in pricing. The associate was willing and able to take the time to explain the process and offer the best option for where I was shipping my items to.”
“I just want to say big thank you to Miss Moody who is very respectful and patient, total opposite of her name, not only with me but to everyone who came the same times as me, I overheard her helping a Spanish woman who needs help fill out her paper.”
“I went to USPS for a passport appointment today, and Ms. Yvette was the kindest/best employee. She was very patient and kind with everyone who came in even though I was all over the place and having a rough day. Thank you Ms. Yvette for the kindest!”
“There are a lot of negative reviews here, and I understand why. The office isn’t always open during posted hours, and the system often seems to be down. That said, I want to leave a positive review for Mercedes at this USPS location. She is absolutely wonderful—consistently helpful, kind, and friendly—and she truly goes out of her way to make sure everything is handled correctly. Customer service like hers makes a real difference, and it’s always a pleasure being helped by her. USPS is lucky to have Mercedes.
Unfortunately, the experience with other postal workers, especially on weekends, often leaves much to be desired.
The 5 stars is for Mercedes, 1 star for this location. Avoid if possible.”
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“We came here for a money order and the young woman that was working the counter had it ready for us super fast, tucked away in a little envelope. She was patiently helping an older woman pack her box when I came in who was struggling with getting the most bang for her buck out of a prepaid mailer. I think she might have been the only person working, they're probably super understaffed. She was on her stuff and got me in and out of there quick before going back to helping pack the box. It's a really small post office tho so have patience if you roll in there over lunch time or something, if it gets busy they probably don't have a lot of bandwidth.”