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9AM - 5PM
5000 Honeygo Center Dr, Perry Hall
Banks
“Kristian was professional, friendly and helpful. I am glad I met his kind. I have recommended people to him thereafter and they are willing to meet him as soon as possible. Kristian is an asset to Freedom Credit Union.”
“I can't say enough good things about this credit union. Customer service is top notch. I have been especially impressed with the attention that has been given to me by Celeste. She is patient and kind to my entire family. She takes time to explain everything clearly. In addition to that, I want to call attention to the help that has been offered when I use the call center. I couldn't be happier.”
9AM - 5PM
8640 Ridgelys Choice Dr, Nottingham
Banks
“The Baltimore County Employee Credit Union has 5 star customer service & I recommend it to all people who wants to be treated with importance. They're knowledgeable, they make car buying extremely easy & loans also.”
“We received the most professional and thorough customer service from Ms. Angela Hynes at the Edgewood branch. After experiencing a rather scary financial event, Ms. Hynes assessed the situation and provided a solution to put us at immediate ease and assisted us every step of the way to achieve a final resolution. Her customers and Freedom Federal Credit Union are very fortunate to have her on their team!”
9AM - 5PM
1201 Agora Dr, Bel Air
Banks
“I called this branch on a Saturday Laura answered she was very nice and professional.I had a question about bank accounts and she gave me the information I needed..I called 3 other branches and they would not answer the phone I left a message at one on Thursday 5/27 in the morning the Voice mail said we will get back to you in 24 hours ( really a day to return a call) well its been 3 days !! So when I said to Laura Thank You for answering the phone I truly meant it.. What a Nice branch it was Fountain Green #6418 Great Job Laura ?”
“I want to express my sincere appreciation to Barbara Cooper.
Barbara was exceptional.
Highly recommend Freedom.
Barbara went way above & beyond.”
“Recently was recommended to the credit union for an auto loan. Nashia made my experience as quick and easy as possible. Was out the door in just over an hour. It is obvious the folks here care about what they do. Way better than going to a bank chain. Five stars!”
“Great team and amazing customer service! I recently had an issue with my debit card, to no fault of theirs, and the staff were extremely responsive and helped right away, even calling to follow up and ensure everything was still working well. I would recommend them to anyone looking for a friendly, reliable credit union!”
9AM - 5PM
4201 Chapel Rd, Perry Hall
Banks
“I am shocked that this branch hasn't received higher review scores, on the one hand; on the other, I see how people sometimes act these days even when they receive great service, so in this "modern society" nothing is too surprising anymore. Perhaps we can get back to a "better time", but I digress...So I am taking this time to give my opinion of this location because I believe that this is a well-operated bank branch with a team of wonderful staff. It all starts with management, and Branch Manager Denise F. has been in charge since I've been coming here. She personally has assisted me with various banking needs in a cheerful and capable manner, which impresses me because I feel that the best managers are those who lead by example and do so proficiently.Then there is Whitney W., who is such a friendly and helpful Branch Banker there! She has always made me feel right at home, and Whitney has truly gone above & beyond in her service to make my experiences as pleasant as I could possibly imagine. Whitney, you are fabulous and have a tremendous future...PNC, you have great potential in Whitney, so don't overlook her!And I have also had the pleasure of working with Kimberly M., another Branch Banker, and I have very similar comments to share regarding her service and positive spirit! Another solid banking professional with the capability to go far within your organization.PNC, treat these employees right as I believe you do, and don't overlook these dedicated individuals who have the ability to make PNC even that much better in the future...I cannot imagine how a customer could have an unpleasant experience with this core team in place. And the tellers I have encountered are of the same caliber as well -- on my last visit, Damiya was delightful, and of course perfectly helpful. While doing the banking chores on any visit, these tellers have routinely made me feel like a friend and certainly a valued customer...I appreciate what you do, Team PNC @ 4201 Chapel Road, Perry Hall!I have nothing but positive information and pleasant details to share, and I hope this helps you to make the choice to bank here. Thank you, PNC Chapel Road!”
“My experience at this bank was amazing! Eric Walton at this location was a brilliant Financial Advisor devoted to advising you to meet your goals and breaking down how and where the bank can help you to completing these goals!”
9AM - 5PM
1 Box Ridge Dr, Abingdon
Banks
“Thank you, Julie Corteggiano, for such wonderful customer service! I truly appreciate a smooth, quick, and “LIVE” experience with an actual person, especially now that AI has become so common in business. It made all the difference. Thanks so much!”
“This branch is by far the best! I gladly travel out of my way just to see Ms. Melissa. She consistently makes every banking experience wonderful. The team takes the time to explain everything clearly and truly works with you. Highly recommend
Thank you Melissa”
9AM - 5PM
1800 Eastern Blvd, Essex
Banks
“I am new to TD Bank. I opened a checking account online and downloaded their app. After a couple days I couldn't access most tons on the app so I went to the Essex branch and Jaime assisted me. I had to show my driver's license and she had to request the main office to release my account so I waited a couple days and I still couldn't access anything so I went back and spoke with Jaime again and she said it was suspected identity theft so she had to get on the phone with main office for a good 30 mins and finally got it straightened out I spent in total a good hour with her. The whole time she was very friendly and apologetic with me. They are very compassionate about keeping there customers accounts safe and secure. I will definitely refer other people to TD Bank. Thank you so much Jaime!!”
9AM - 5PM
111 Orville Rd, Baltimore
Banks
“Been banking with them ever since they took over Vermont Federal. Never any issues and they have stopped a couple of fraudulent charges before they hit my account”
8:30AM - 5PM
1800 Eastern Blvd, Essex
Banks
“Very good bank, especially for business related services. Never had a reason for complaining. Please consider TD for you next banking endeavor or maybe even switch!?!?”
“I was here the other day and Brandy went above and beyond to help me. She stopped what she was doing and took the time to help me in a confusing and frustrating situation that was not the banks issue or fault at all. She was so kind and patient the entire time and I am so appreciative of her help! Thank you Brandy!”
“The customer service at this location is wonderful! I never have a pleasant experience going to the bank and always dread going, but this team was very helpful, kind, and compassionate. Keep up the good work!”
9AM - 5PM
221 S Main St, Bel Air
Banks
“Amy the Bank Manager is amazing. I look forward to dealing
with her directly. Handled almost impossible problem, with
total professionalism. Thank You Again”
9AM - 5PM
8627 Belair Rd, Nottingham
Banks
“I’ve been a customer at this location for 45+ years- almost 50!
If that’s not a testament to my satisfaction with M&T, what could possibly be higher than that? If I could pay for higher than a five star rating, I’d do it.
Thank you, everyone at the Nottingham branch. If praise were money, I’d trust it with you.”
“Had a great experience at Chase Bank thanks to Eric Oliver. He was cool, professional, and made setting up my new account quick and easy. Really appreciated how smooth he made the whole process.”
“I have been a member of PBCU for over, 27 years, never ever had any issues nor problems, they always helpful and will help you in any situation, and they always have a solution that may come up, that best fits they don't play about their members, their loan rates are awesome, especially the auto loans, and the fraud detection center is always on point, anyone top of any unusual charges, that may show up in your account, I will always be a PBCU members.”
“The Howard Bank has been such a wonderful partner for me personally and as well for my business. With the current times as turbulent as they are, I can rest assured that Howard Bank has my back and is looking out for my best interests. They were able to get my PPP application in as soon as it was available and have been very helpful along the way of navigating these uncharted territories. I can't say enough good things about this bank. I strongly recommend that you reach out to the Howard Bank so you can experience how wonderful banking can be.”
9AM - 5PM
4131 E Joppa Rd, Nottingham
Banks
“I frequently go to and use this bank and I am ALWAYS greeted almost immediately by extremely friendly, professional, and just wonderful people. They ALWAYS provide the best customer service and I truly appreciate them. 100/10 w00d recommend.”
“Just opened an account and came into this branch for some questions. Staff was very polite and extremely helpful. They answered all my questions and helped me with everything I needed.”
“The personal touch could be better. Too many virtual tellers.Fraud department is on point. Called me within 24hours when noticed something out of my spending scope (Google tictok charges) beware check your account.”
9AM - 5PM
1321 Pulaski Hwy, Edgewood
Banks
“Ms. McKenna Tracey made my wife and I loan process and opening accounts experience great. Very knowledgeable in all aspects of her job. We're glad to be a part of the APGFCU family because of her!💯”
“Everyone we've dealt with a PeoplesBank have been a pleasure to work with. Every concern/question we've had they've answered and resolved. Really a great place to bank. Lot loan to construction to finally the mortgage. Nothing but great things to say about this bank and the local branch!!!”
“This bank is amazing! The staff is professional and considerate, especially Eric Oliver- he's a great guy. I can't believe they don't have a full 5-star rating.”
9AM - 5PM
101 Chesapeake Park Plaza, Baltimore
Banks
“This branch is a hidden gem! The employees are very friendly and always helpful. When you call, you can always talk to a live person and even visit them in person. I highly recommend LMFCU for anyone who wants a personalized experience and excellent customer service.”
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“AS A PRESIDENT OF A FORMER BANK AND A BANK EXAMINER I CAN TELL FROM MY EXPERIENCE THAT THIS IS A GREAT BANK AND BRANCH.THEY HAVE THE NICEST PEOPLE.THERE IS NEVER A LINE TO DO BANKING OR TALK TO SOMEONE.I DONOT UNDERSTAND WHY SOMEONE WOULD COMMENT THAT PEOPLE OF COLOR ARE NOT WELCOME HERE.THE MANAGER AND ASSISTANT ARE PEOPLE OF COLOR.”