Department Stores in La Plata, MD

“It is so wonderful to pull up to a drive in pick up and be greeted by a cheerful employee with my order. That other big box store that starts with a W treats customers like we are such a bother. Love my local Target store!”

“There is this young handsome black male that goes by the name of Jairus I believe who was of wonderful service to me when I needed it! He was patient and polite to me when I needed help with finding a few items. It is so refreshing to see a young person with this positive attitude, leadership, and drive! This experience gives me hope for this younger generation.”

“I have to admit, I bypass 2 other Walmart’s to come to this location ALL THE TIME. But my most recent experience was VERY frustrating. But thanks to Jeffery in the Automotive section, he made up for everything with his amazing customer service. I had ordered a tire and tried calling for 2 days to make an appointment. Finally I just went up there.This location is about 30-45 minutes away from me. But I went up there and scheduled a day. Unfortunately I wasn’t able to make that day, so I tried calling again ahead of the date for literally 3 days in a row. All different times.NOBODY answered. I was on the phone allowing it to ring for 30 minutes or longer each time. One of those days a young lady from another department answered. She said she was going to try to get somebody on the phone. But to no avail. She came back to the phone and all of a sudden “couldn’t hear me”. When we were just on the phone for about 5 minutes talking. At this time I was really irritated. And my work schedule wouldn’t allow me to just go up there. FINALLY I did and I made another appointment. I was told that I could come up there without an appointment but it wasn’t a guarantee that I would be seen. So I scheduled it for the following week. When I got there I was told that Walmart canceled my order… WHY? Because I went past the date of having it put on my vehicle? There was an appointment date made. No reason why my appointment should’ve been canceled by Walmart.com when there was a date set. Thankfully a mechanic by the name of Jeffery came to assist. He found my tire, ( because it was assumed that it was sent back) but it didn’t match the rest of my tires. Jeffery helped me order the same brand tire that was on my vehicle..I expressed concern about having it ordered in a timely manner because me and my family was going out of town.He assured me that it would be at the store and that he would put it on personally. Not only he was right about the delivery time, but he also went out his way to put my tire on my car. His customer service was amazing. He actually cared and took the time to reassure me and followed through with his promise. Jeffery made me want to continue to shop here. Because I was headed to a VA location I was so disappointed. Someone needs to be at that front desk at all times. Because having to go out of my way to drive there was very much an inconvenience for me. I tried making an appointment with the 1800 Walmart number that was given to me, but they even said that I needed to go to the store. When I ordered the tired the first time it NEVER allowed me to make the appointment online. So either make away in the app to make AND change appointments, OR HAVE SOMEONE AT THAT FRONT DESK AT ALL TIMES.Do not depend on the mechanics to answer the phone, because they are IN THE SHOP! Do better Walmart. AND FOR THE LOVE OF GOD…. PLEASE UPDATE YOUR PAYMENT TO BE ABLE TO AT LEAST TAP TO PAY!! SHEEEEESH! Thanks Jeffery! You are the real MVP!”

“I've been to this Walmart about 4 times now since living in this area, all at different times. Not to discredit the other reviews but each time has been pleasant. The store is clean, shelves are stocked not too crowded most of the times.”

“Family Dollar have items I really haven't thought about until I shopped there next thing I new my cart was full and I was smiling. Great prices great gadgets fir home, kitchen, cooking, etc and priced right. I love shopping there.”