“I would like to take an opportunity to recognize an outstanding grocery store manager. The manager is Brett, and he works at The Weis Market located in LaPlata, Maryland. Brett truly goes above and beyond to assist his customers and employees. The moment you walk in the store, it is clear that he takes pride in creating a welcoming, clean, and pleasant environment for both customers and employees. He is very professional, friendly, and attentive. He is eager to help customers in any way possible. His leadership and dedication to customer service does not go unnoticed. He assures that customers feel valued and he is genuinely committed to his chosen profession. I called him regarding a concern, and he was very pleasant and eager to help. The issue was resolved prior to my visit to the store. It is refreshing to see a manager who leads by example, and treats everyone with kindness and respect. His hard work and dedication is a wonderful reflection of The Weis Market and the Company. It is my sincere opinion that he provides superior customer service, and should be commended for a job well done. Mr. Brett, thank you for extending exceptional service and making a difference in our community. You are truly appreciated.
Tonjala Ponds”
“Great experience at The Charles in La Plata! Everything was excellent, from the food to the service and atmosphere. The staff was friendly and attentive, and we really enjoyed our visit. Definitely a place I would recommend. We'll be coming back!”
“Aldi range 1-5, I'd give this one a 3.5.
Just a tad bit better selection variety than the Waldorf location. This is the best of the 3 Aldi's locations nearest to me! We still don't carry wine in any of our area.”
“Great staff! This location is always clean, well organized and the staff are friendly. Lisa was smiling and helpful at the deli counter, Sharon smiled and said hello as we passed and Brenda offered me a warm greeting at the cash register. In an area where most stores treat you like a transaction, this Safeway treats you like a human.”
“This is definitely a small town store and I love it. They serve food, baked goods, preserves, and so much more! I've lived in La Plata for months and I'm kicking myself for not stopping by sooner. The food is yummy and the staff is amazing! I had the crab cake sandwich and it was by far the best crab cakes I've had. Hubby had the shrimp platter. The shrimp was definitely a good size. I will definitely be coming back. ❤️❤️”
“I have to admit, I bypass 2 other Walmart’s to come to this location ALL THE TIME. But my most recent experience was VERY frustrating. But thanks to Jeffery in the Automotive section, he made up for everything with his amazing customer service. I had ordered a tire and tried calling for 2 days to make an appointment. Finally I just went up there.This location is about 30-45 minutes away from me. But I went up there and scheduled a day. Unfortunately I wasn’t able to make that day, so I tried calling again ahead of the date for literally 3 days in a row. All different times.NOBODY answered. I was on the phone allowing it to ring for 30 minutes or longer each time. One of those days a young lady from another department answered. She said she was going to try to get somebody on the phone. But to no avail. She came back to the phone and all of a sudden “couldn’t hear me”. When we were just on the phone for about 5 minutes talking. At this time I was really irritated. And my work schedule wouldn’t allow me to just go up there. FINALLY I did and I made another appointment. I was told that I could come up there without an appointment but it wasn’t a guarantee that I would be seen. So I scheduled it for the following week. When I got there I was told that Walmart canceled my order… WHY? Because I went past the date of having it put on my vehicle? There was an appointment date made. No reason why my appointment should’ve been canceled by Walmart.com when there was a date set. Thankfully a mechanic by the name of Jeffery came to assist. He found my tire, ( because it was assumed that it was sent back) but it didn’t match the rest of my tires. Jeffery helped me order the same brand tire that was on my vehicle..I expressed concern about having it ordered in a timely manner because me and my family was going out of town.He assured me that it would be at the store and that he would put it on personally. Not only he was right about the delivery time, but he also went out his way to put my tire on my car. His customer service was amazing. He actually cared and took the time to reassure me and followed through with his promise. Jeffery made me want to continue to shop here. Because I was headed to a VA location I was so disappointed. Someone needs to be at that front desk at all times. Because having to go out of my way to drive there was very much an inconvenience for me. I tried making an appointment with the 1800 Walmart number that was given to me, but they even said that I needed to go to the store. When I ordered the tired the first time it NEVER allowed me to make the appointment online. So either make away in the app to make AND change appointments, OR HAVE SOMEONE AT THAT FRONT DESK AT ALL TIMES.Do not depend on the mechanics to answer the phone, because they are IN THE SHOP! Do better Walmart. AND FOR THE LOVE OF GOD…. PLEASE UPDATE YOUR PAYMENT TO BE ABLE TO AT LEAST TAP TO PAY!! SHEEEEESH! Thanks Jeffery! You are the real MVP!”
“Great floral department...my "go-to" always for arrangements. I've never had an issue shopping there. Staff is friendly, polite, and helpful. Some aisles can be crowded but, overall pleasant place to shop.”
“I've been to this Walmart about 4 times now since living in this area, all at different times. Not to discredit the other reviews but each time has been pleasant. The store is clean, shelves are stocked not too crowded most of the times.”
“Melinda is the BEST pharmacist at this Giant ! She is dedicated, conscientious, caring and gets the Blue Ribbon for Pharmacists in the entire southern Md area !”