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“A great experience!
I had to stop by the T-Mobile store in Damascus and was so impressed with the service. Keem was absolutely amazing and incredibly patient. He took the time to answer all my questions and made sure I understood everything before I left. Thanks, Keem, for the great experience!”
11AM - 5PM
3229 Spartan Rd, Olney
Electronics
“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”
“I would like to sincerely recognize Wilbur at the Cricket store for providing truly exceptional customer service. He went above and beyond to help me successfully port my number from Boost Mobile, a process that turned out to be far more complicated than expected. We worked through this for nearly five days, and throughout the entire experience, Wilbur remained patient, persistent, and fully committed to resolving the issue.
He even went as far as allowing me to leave my phone with him while he personally contacted customer service multiple times to obtain the necessary code and ensure everything was properly handled. His dedication and willingness to take ownership of the situation made all the difference. I had been trying to complete this port since Sunday, and by Friday, thanks to Wilbur’s determination, everything was finally resolved.
Wilbur exemplifies what outstanding customer service should look like. If more businesses had employees with his level of professionalism, care, and commitment, they would undoubtedly thrive. Thank you, Wilbur, for going the extra mile and for making a frustrating process a positive experience. Your effort is truly appreciated.”
“There is no other place that I would prefer to take my car to get fixed. One of the most professionally-run businesses I have seen or used (multiple times), Always with the best results.”
“Rather than buying a new car, I recently brought my ancient Acura to Absolute Electronix to retrofit the car with a back-up camera, blind-spot detection system, and touch-screen receiver with wireless Apple CarPlay. They previously did a similar installation in my slightly less ancient WRX and, in between, replaced some blown-out speakers in the Acura. People have remarked that all the new gear looks like it was factory-installed and I heartily agree. Everything works as it's supposed to. These guys always do a great job, stand behind their work, and are a pleasure to deal with.”
8:30AM - 6PM
8035 Snouffer School Rd Ste B, Gaithersburg
Electronics
“I came to get my phone back because I lost it and I didn't think I would get my contacts back, much less my email and so on. I was very happy with Edwin's attention. I am very grateful.”
“Austin was very helpful when we went to sell our small electronics. The service was quick and they offered a very fair price. We were also about to recycle some electronics here as well.”
“Absolutely thrilled that Smart Automation Solutions upgraded our family room TV and speakers. Gary and his team did a fantastic job from initial recommendations all the way through the install and controller setup.While the AV items in our family room were adequate, they were dated and streaming was not really an option for us. Now we've got an updated television, can stream shows and music, and the picture and sound quality is amazing! Plus, the setup is a much cleaner and appealing design.Already looking for our next project to send Gary's way!”
“Amazing store. Pulled up like 5-8 minutes before they closed and two professional young ladies approached me and helped me. I know my question wasn’t tough but they figured it out in a few minutes. This is the 3rd of 4th time I go to this store for help and they never disappoint. Excellent staff.”
“After purchasing 2 phones in this store, they treated me very well. I recommend making your purchases here, ask for Miss Sulma, she was very kind. And excellent customer service”
“I want to thank Zee for his expert level of customer service at the Olney, MD location. Zee was able to help my family with our personal lines (cell phones and Watches, He later helped us switch our business lines from Verizon to T-Mobile. He was extremely patient and knowledgable throughout the entire process. I highly recommend T-mobile in specific Zee to anyone that needs help with their service/phones.”
“FLUTE PURCHASE: Charlie is a knowledgeable salesman who showed patience and kindness as I asked many questions about the metallurgy of flutes. My daughter and I could not be happier with the Armstrong303be flute we purchased Saturday; the sound is quite an improvement from her student flute! Our visit was not only a pleasurable buying experience, but an educational one and a GREAT DEAL!”
“Good and quick service. We went in and surprisingly were able to switch phones in about 30 minutes. It could've been faster if it wasn't for some issues with their tablets. Very happy with the service and the time it took to do what we needed to do.”
“We had an outstanding experience with Gramophone's Gaithersburg MD store in purchasing a pair of floor speakers, an integrated amp, and a sound node. The sales rep, Liam Wood, was extremely helpful in demonstrating several audio options and in responding to various technical questions we had over the purchase phase. When the products arrived, Liam very professionally delivered, unpacked, assembled, and tested all the components. We would highly recommend Gramophone to anyone who wishes to actually listen to audio options available and then desires exemplary customer service through the purchase.”
“Had an absolutely amazing experience here. I wanted to get the 5g gateway service, and originally I tried using the online support system (real people, not bots), and after literal hours of frustrating back and forth, I asked them to cancel my order so I could do it in store. The order was not able to be cancelled (honestly not their fault, it had already been processed at UPS), and after work I drove here. Their phone doesn't work, they aren't just ignoring it. I worked with Christina, she was incredibly helpful and knowledgeable, was patient and answered all my questions. They had the whole gateway system in stock, and the time it took from when I walked into the store to when I left with the gateway was less than the time it took for a single online agent to reach out to me. I don't know why this place has bad reviews, I'd give it 6 stars if I could!
5/23/26 UPDATE:
received the package for the canceled order, drove here, and asked for help. Nick was extremely helpful and actually had a sense of humor, which was nice. He worked with me for about an hour figuring out the issue, including advocating on my behalf with the T Mobile customer support phone line (which were extremely unhelpful, and seemed content to pass the buck to another department, and not even telling the next department the issue). In the end, they emailed me a pdf with a return shipping label. All I have to do is slap the label on the box, drive to UPS, then I'm done (and won't be charged, which is the really important thing)! To sum up, this store (especially Nick who I worked with today) is amazingly helpful, and can even fix problems created by the online and phone-based T Mobile Support! Once again, I'd give 6 stars if I could.”
“Travelling in Gaithersburg for the first time, I just chanced across this little trove. I’m so very glad I did. Not just because I got a couple of records; more importantly I got to meet Dave and feel the welcome he gives to all.”
“I had tried to find chocolate covered peanuts without success. I mentioned this to the cashier. She immediately directed me to the right isle (C 29 Chocolate). (I had been looking in the wrong isle (C 34 Nuts)). I happily found my chocolate covered peanuts!”
“I love their lattes. Whenever I see one, I stop in. When I lived in Germantown, MD, a latte would be my reward for walking at least 2 miles. They have great "on the road snacks."”
Open 24 hours
26344 Ridge Rd, Damascus
Electronics
“This a mini market opened 24 hours a day, seven days a week. I go quite often for mylife saver gummies and regular coke products (Im cutting down though). Some locations have bathrooms, an atm machine, bags of ice, coffee, doughnuts and some other staple items.”
“This Target is awesome! Always super clean and organized. One of the Managers David is fantastic. His customer service is the best you will ever see at a retail store. Lakhanna is a great cashier! She is always pleasant and helpful!. I highly recommend this Target in Germantown Maryland. 5 Stars all the way!”
“Today l had the pleasure of working with Carlos S at the germantown Verizon store to purchase a new phone. He was very professional and patience. Thank you so much Carlos.❤️?”
“Nick from The Geek Squad was awesome! He was patient with my questions regarding data transfer from one laptop to the other and was thorough in explaining the process.”
“They were great! Phone got wet and I needed a new one ASAP. They were so fast to set up a replacement and get it transfered and was done in 20 minutes. Thanks dudes”
Open 24 hours
18120 Georgia Ave, Olney
Electronics
“Location right off the main road. Limited parking but there is a lot next to this 711. Fairly small spot but they had all the hot food and drinks in stock. Friendly staff and clean aisles”
Open 24 hours
259 Derwood Cir, Rockville
Electronics
“Never seen a clean store like this. I was nearby to fix my car's windshield. so went there while waiting for my car. I didn’t expect that 7-11 could be like this. Saw $1 deals which i haven’t seen in my local area 7-11. Took opportunity to grab for my kids and Boneless wings for myself which were more than 10 pcs and full in container, I will be stopping here on regular basis as i couldn’t get enough wings near by to my store on same price. Thank you for your service !!”
“I buy all our electronics here. Staff is knowledgeable and friendly. Prices seem fair. I love that the staff are not on commission, so they can be a partner in picking the right thing for me.”
“Elsie was a sweet lady, she was very attentive and patient! I'm sure the Metro PCS would appreciate her customer service because she went beyond measure for the 5 stars... I left came back she waited on me I was still on hold while she help other customers alone. Handled her skill-set very well. SHE MUST BE NEW BECAUSE THE OTHER DAY WAS TERRIBLE!!! :-{-:”
“These guys are great. Helpful and will not rip you off. Great inventory too! From fixing an antenna mount to selling me all the connectors I need, they have been awesome to deal with..,”
Open 24 hours
13401 New Hampshire Ave, Silver Spring
Electronics
“this 7eleven is clean and best.they treat their customers so good ,i got freash food and also Coffee is always fresh properly wash their coffee machine They make sure that you have a good coffee and fresh food very helpful inside the store. I definitely suggest.”
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“Today was my second time coming in here. The first time was a few months ago and both times I just stopped in for some taquitos. Minesh was the one who assisted me and he is really friendly and nice.”