“Mr. James is an excellent officer here, he solve everything very fast, professional and very friendly. Thank you very much for your good work, you are making this office bright”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“Passport services: Fast, efficient & friendly! This is the 2nd time I’ve had to get a new passport for my child and this was by far the best experience. The gentleman who waited on us was fantastic to work with. Everything was efficient & thorough.”
“Everybody here is amazing.Lashanda, Paul, & the Postmaster Miluska will take the time to help you out and answer your questions. If you fancy/collect stamps, this is the place to come to for your stamp needs, their selection is fantastic.5/5Will continue to come here and will also recommend to friends & Family.”
“Linda has created a wonderful postal Experience. My Mom and I have known her from going there for decades. Lisbon is the very best post office, thanks to her efforts and service.”
“Excellent and attentive front desk staff. When I first moved to Monrovia, the office helped me fix confusion about my mailbox. The staff deserves a better facility, hope they can find some funding to get some updates!”
“I come here regularly to ship out packages and I have never had a bad experience. The staff are always kind and I’ve never had to wait too long even if there’s a line. Ms. Jay is always extremely friendly.”
“had a fantastic experience at the post office thanks to Jose! He was incredibly helpful, patient, and knowledgeable while assisting me with mailing my package. He took the time to ensure I had the best shipping option for my needs and handled everything with a friendly attitude. His professionalism and excellent customer service made the process smooth and stress-free. Thank you, Jose!”
“I came in 10 mins before they closed. Ms. Neena was so helpful and quick. In the span of the last 10 mins, 5-6 customers came in and she handled us all so efficiently and kindly.”
“Shawn or Sean took care of me late today to send food to my brother overseas in the military. He took time to walk me through the process and helped me multiple times making sure it was sent to the proper place. God bless him he even stayed open after five to make sure it was sent that same day.”
“This is 5 Star review for Esete who absolutely went far and above her job requirements and helped me repack and relabel my mislabeled shipment. Even gabe me a new blank box. She saved me a ton of time and effort. Great USPS employee.”
“I am a regular customer here and all of the employees are pleasant and very helpful when I need anything. Ms Jenny is #1 and it’s always a pleasure to see and do business with her! ?”
“I had an outstanding experience at the post office during my child’s passport application process. The staff member assisting me was professional, friendly, and incredibly helpful. They guided me through every step, answered all my questions patiently, and ensured all the paperwork was completed correctly. Their kindness and attention to detail made what could have been a stressful process smooth and stress-free. I truly appreciate their excellent customer service and dedication.”
“I expected my order to be delivered. I waited over 2weeks for it. It was due to arrive today and I find out at 7pm, that it was returned to sender at 4pm. WTH Damascus. The money that one pays to live here, can we get our delivery on time? Can you attempt to call us or try to deliver it again before you make the independent decision to return to sender? Did it ever occur to you, that maybe....just maybe...you should try again? At least once. It's only the same address for the last 4years. I mean, hell you finally stopped sending other mail out but to heck with what we actually order.Update to 4stars: As of 27 February, all has been made right with me and for me. I understand personnel are new and for the lack of my understanding that was displayed. I apologize for all things. It could have been said better, considering the platform used. Forgive me and I will do better moving forward.”
“I have been here four times; the front employees were always polite and prompt. But I noticed they closed the gate at 4:58pm yesterday and declined service after that.”
“Might I suggest having a separate area for people to browse stamps vs. At the counter it holds the line up for someone to essentially continue shopping while there are others ready to check out.Additionally, having markers available to write with instead of just ball point pens. A lot of packing material does not allow for markings with ball point pens nor does tape. Feel like it would be common sense to have markers available but apparently not.”
“Over worked, hard working staff. A gentleman with dreds and glasses went out of his way to look up my tracking number, when his shift was over and they clearly were swamped.”
“Best costumer service at this post of office. Joe, this friendly guy, what a nice human! The other staffs could learn how to treat people with him instead of being rude and no sympathy at all with costumers.”
“Frihiwat has been my mail carrier for about 6 years now and I have not had any issues with her delivering any packages or mail. She has always been great at her job.”
“Kind service. I went back right after dropping off some paperwork to mail because I forgot to sign off one one of them. The lady was kind enough to go back and grab it for me.”
“Such a gem to have this in the area. The person who works there is also super friendly and doesn't seem to treat it as a job. Always willing to answer questions or engage in small talk if you want.”