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“Gloria was great!!!! Big shoutout to her!! After a long day at work I had to move stuff into the storage unit and drive a U-Haul which I’ve never done before. Once I got there and went to the wrong building she showed and walked in the come to the right place and assisted me! Josh fully recommend”
“10/10 experience with Extra Space Storage! As a college student (who has a crazy amount of stuff) having a service that was open late while I was in the middle of move out and so accommodating was amazing! Every worker I’ve spoken too or interacted with since having my locker has been kind and very understanding about any questions or concerns I had. They really make you feel safe and secure about having your items here! Huge shoutout to PJ and the gentlemen who helped me a month ago when I moved in! ⭐️⭐️⭐️⭐️⭐️”
“Micheal is absolutely phenomenal! I needed to transfer units, and Micheal went above and beyond explaining the different options, rates, and availability. Every time I visit, I like to take a moment, and check-in with him, and say hello. The facility is always well kept, because Micheal goes the extra effort to keep everything excellent.”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“ite staffEvery part of our experience has exceeded expectations. The space is clean, the larger facility is pristine and the on-site staff is knowledgeable and helpful.”
“Nancy at the Columbia location was more than helpful! She assisted me with obtaining the right size, tips on moving in so that I drove my items to the loading area closest to my unit, and she was just very pleasant throughout the process. I recommend her and because of her, CubeSmart, highly!”
“I've been using Self Storage One Timonium North for over 10 years for various storage purposes. The staff are always kind and helpful.
I stopped by recently to expand my space, and Kathy made the process a breeze.
It's so nice to do business with people who seem happy to know you. They really do care at Storage One North!”
“Jewele, she was truly Awesome ??????such a Wonderful❣️breath of fresh air. She gave my husband a tour of inside units and outside units. She answered all of our questions to make sure that understood. And, finished with renting our unit ???”
“I started my rental process this week online but decided to randomly come to the facility in person to ask a few more questions. Service was prompt, professional, and took care of all of my concerns. This is for a last minute quick move and they were very flexible and set me up with a next day storage unit.”
“I reserved a unit 1am and surprisingly received a call from Tony Garrett, the Customer Service Rep at the location of choice at 9am. He was very pleasant and thorough with the information needed to sign an agreement. He provided options so I could be the most comfortable while visiting the building. I appreciated his patience and guidance through the process. The office was clean and cool considering the weather here in MD has been insanely HOT!! I would recommend this location for your storage needs. You will be taken care of!”
“Darin is amazing! Great customer service, he is an asset to the this location and was able to effectively communicate my concerns and helped me out tremendously! Amazing customer service 10 out of 10!
Thanks again”
“Stephanie is phenomenal! Each time that I arrive, I am welcomed and greeted with a smile and friendly conversation
She always promptly resolved my issues and I always encounter her using the same professionalism with others. Hope that she is in management, if not already!”
“Public Storage on Old Pimlico Road in Baltimore was a convenient option when I needed extra space and wanted the process to be simple. The location was easy to find, the property felt organized, and the access hours made it easier to work around my schedule. The staff was helpful with explaining the storage options and made the rental process feel straightforward. I also liked being able to check information online before going in. Overall, it felt like a reliable place for short-term or longer storage needs.”
“Ms Pretty was extremely kind and helpful. Love her demeanor and she puts a smile on your face throughout the process. Waiting room is very clean and well keep. Love this place!!”
Open 24 hours
5525 Baltimore National Pike, Baltimore
Self Storage
“I had a great experience at Public Storage. I was undecided on which unit I needed and I had several questions. Katie took her time and showed me around the property and was very helpful with me choosing the unit that would work best for me. Taylor finished my transaction with helping me pick the perfect location as well as getting me set up on the app and making the administrative process quick and easy. 10/10 service for sure 👍🏽”
Open 24 hours
1807 Whitehead Rd, Woodlawn
Self Storage
“Exceptional help!!! Corey made my transfer extremely smooth. I thought it was gonna be a frustrating experience but the staff at this Public Storage really made things easy .”
“Alicia was awesome from the being. She explained all the details I needed to complete my transfer from another location and also told my information I didn't even know for 5 yrs since I've been renting. This location looks well kept and very clean. Thank you Alicia for your help and taking care of my needs for moving. A+ on this move??”
“Both ladies on the phone and in the office were very very helpful. I’m so glad they were the ones I had to deal with and now I’m renting a storage with y’all. Thank you very much and then.”
“As my first storage space experience,, this Extra Space operation checks all my boxes for security, ease of loading, courteous and professional on-site assistance, and ease of lease set-up.”
“Let me tell you Charles Knows what he’s doing. He is extremely professional and also kind. He helped me out with any issue I had , dealing with him you will always have a great experience!!!”
Open 24 hours
4001 Southwestern Blvd, Baltimore
Self Storage
“I needed a storage solution and Shelia was able to help me figure out the right unit for me. She was very welcoming and helpful. Shelia thank you! You made a difficult day easier!”
“Amazing space - clean and everything was incredibly convenient. The team running the facility are the best I've ever dealt with - and I use different storage facilities at least 4 times a year.”
“I had a storage unit with extra space for a little over a year and throughout that time I had a very pleasant experience.
The reason I’m giving them 5 stars is for the move out. When there was confusion about the move out Jessica worked with me made the experience 10/10. Her customer care and communication through the process was exceptional.”
“I absolutely love my public storage very accommodating and accessible when needed and Katie at the front desk is very knowledgeable and helpful my transition was smooth thanks Katie”
Open 24 hours
3006 Druid Park Dr, Baltimore
Self Storage
“Arrived at the site the gentleman at the customer service desk was very professional very courteous and very helpful. I would recommend him and the location to everyone. Great experience.. And that’s what I put”
Open 24 hours
9002 Red Branch Rd, Columbia
Self Storage
“Kim was absolutely amazing! She was friendly, professional, and made the whole storage process quick and easy. She answered all my questions, explained everything clearly, and went above and beyond to make sure I had a great experience. Excellent customer service from start to finish. If you’re looking for a storage facility with someone who genuinely cares about helping customers, ask for Kim. Highly recommend!”
“Easy as ever to swap storage units and the customer service actually existed and were polite. For the web price I'm paying, this is all great. Would recommend and will be here with them for a long time.”
“I had a scheduled appointment to view a perspective unit and Stephanie was there to greet me and show me the space as planned. She was very personable, patient and helpful throughout the whole process. I am glad I chose this facility for my storage needs again. I like the location and the ease it offers for loading and unloading your belongings. Thank You Stephanie!”
“Mac provided excellent service! He discussed pricing options when I stopped by, showed me how to access the units, assured me that I could always get a bigger unit at the last minute, if needed (I didn't, but it relieved a lot of stress with the movers knowing I could), and provided professional, friendly service. Thanks, Mac!”
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“Tracie Called me within mins when I was looking for the movers, she is so sweet and makes sures she helps the customers. They are the best movers I have ever used. The team is exceptionally professional and personable. They moved my two-bedroom-plus-den to another two-bedroom home in under two hours, working quickly while handling my belongings with care. All items were securely wrapped, beds were protected with mattress bags, and blankets were used to prevent damage. I highly recommend them—excellent service from start to finish.”