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“Hayley was super helpful throughout the whole homebuying process. She is super communicative easy to get a hold of. She answered all of my questions in a timely manner. I would highly recommend her to anyone!”
“Michelle Ceron is a superstar at the Clarksburg Branch. We get any and all loans with the Credit Union because they have the most competitive rates in the Washington Metropolitan Area. 5 Huge Stars ⭐ ⭐⭐⭐⭐”
“I absolutely love the Frederick MD location. Laura and Eileen are the best ever! They work so hard to keep my husband’s business account running smoothly. They are always happy to go the extra mile for us! Also, the other employees are quick and efficient as well. The hours are great and I can get in and out in a flash. This branch is always friendly, helpful and a delight to do business with!”
“I have been greeted and helped by Shaquon a few times and he is fantastic. Great energy, very helpful and always brings a smile to my day! I will return back here many times due to the service provided :)”
“I recently visited the M&T Bank branch with a concern, and I had the pleasure of working with Adriann. From the moment I stepped in, she took my issue seriously and worked efficiently to get to the bottom of it.
What sets Adriann apart is her unique professional style. She is refreshingly straightforward while remaining genuinely personable. That’s a rare combination to find in the banking world. If you want someone who is going to give you clear answers and get things done quickly, I highly recommend asking for Adriann!”
“Ryan was great! Excellent customer service, kind, friendly, and hard working. I’m glad to bank with SECU. I look forward to the years to come and hopefully they’re much better than PNC and Truist hahaha they’re terrible, negligent, unprofessional, and rude. SECU seems great so far.”
“The bank as a whole reminds me of a classic good old fashioned bank, and the tellers are friendly and always eager to help. Honestly, this place is the reason I enjoy going to the bank!”
“We walked in today unsure of what to expect or to go with. Hollie was AMAZING, FRIENDLY, PROFESSIONAL & KNOWLEDGEABLE. We opened up a Savings Account for our Grandbabies and are super happy. Better than always buying toys or just giving cash. It’s something we can add to as well as provide to them at anytime. Thank you Hollie 🥰”
“I was at the bank in Urbana yesterday to cash in some bonds. There was no wait and the paper work was taken care of immediately. The young man who helped me was very pleasant and efficient. The bank is right near where I live, very convenient. I was a customer with Sandy Spring for many years, I was concerned when Atlantic Union took over, but I'm pleased and satisfied now and I will continue to do my banking at AU.”
“Great experience today with Tim. He was very courteous and go above and beyond and refund charges by looking at the account. I like this location very much and the service they provide.”
“What a great bank. They treat you like you have banked with them for years.We just moved to Frederick and we are loving it. ACNB Bank is what a bank should be. It is another charm in Frederick community. We feel so lucky. Thank you Owen W. and everyone else!”
“I always receive great service here. The employees greet me by name, are very helpful, and even give my dogs treats when they're with me in the drive thru lanes.”
“The teller that waited on me was friendly, very knowledgeable and willing to help me. I have been a member for over 50 years. I've always been very satisfied with their service to the customer.Linda Henson”
“Recently I went to the Walkersville branch to pick up a certified check I had requested online earlier that day. The staff there welcomed me as I walked in the door and guided me to the proper person to help me. The transaction was simple, efficient, and quick! I was in and out in 5 minutes. Love this branch and their kind, helpful employees!”
“shout out to Dora! I have been banking with MT bank for 20 yrs ( way back when they were in weis grocery store) for my personal and buisness accounts . Dora has always been the face of this branch. she always greets you with a smile and whenever i had an issue she is always there to help resolve it . You do not see customer service like this anymore . All the tellers ( Maria , Joyce ) are also great!”
“I went to this branch as now it is the closest to me from the merger. This branch was really nice- I hated the Rosemont branch (it was old and dirty) the tellers here were helpful and quick- glad i can use this bank location from now on!”
“I have been a member of Nymeo (and formerly COMSTAR), at the Army Research Laboratory)since 1976. Even though that branch closed and now use the Buckeystown branch, there has been no change in personal service. Their service has always been exceptional. The staff has always provided excellent customer support for whatever my needs have been. Even though I have moved out of the area, I still receive great service and don’t think I will ever take my business anywhere else. Lori B.”
“I have banked with PNC for about 30 years, back before they bought out Fredericktown Bank. I used to bank at the branch on Rosemont Ave and they had great service. Unfortunately PNC sold that branch and it is now a Starbucks :( I have tried several other branches in Frederick and they have had poor service. I finally tried the 9 Monocacy Blvd, Frederick branch. The manager Uzoma Hemuka and the others working there were amazing. They made it a pleasure to visit the bank. Other branches should take lessons from these people. Job well done.”
“I drove 1.5 hrs to come to this bank too establishe a business account. Upon arriving the parking lot was well maintained, from the recent snow/ice storm. As I entered the bank I was amazed by the cleanliness of the building, not to mention everything looked new and fancy. I was greeted immediately with great hospitality. As Antonio came from his office to politely introduce himself and welcome me into his office. It was a pleasurable experience and I highly recommend Chase and this branch particularity. I look forward to working with them and enhancing my relationship with the as my business grows.”
“Wanted to share my experience today at the PNC Westview location because the customer service my daughters and I received from the assistant branch manager, Justin was outstanding. We came in because Google said they had a coin machine. I inquired with Justin when we came in and they did not, but he greeted us with a smile and said do you have time? I asked my 5 and 8 year old if they wanted to count the change and they smiled and said yes. He then proceeded to grab two coin holders and headed over to the table and chair area with us where we sat and counted my daughter’s change together for over 20 minutes. He then rolled all of the change and gave us cash for it. He couldn’t have been more patient or more kind in that moment. He didn’t have to do that, he could have sent us on our way, but he took the time to help us. The other employees in the branch were also very kind and got involved in little ways. Thank you again for giving us a portion of your day when you did not have to!”
“There really aren't enough words to say how great Holly is! She is always so friendly, very knowledgeable and efficient. I wish she could stay at one branch so don't have to search for her. I do understand the need to move her within the different branches,with her being the caliber of employee that she is and all. Truly an asset to ACNB!! Thank you for the free ice cream today too. 😋
Teresa Brown”
“Every time I come to this location the service is A+ from the personal Banker inside, to the teller inside and drive through. I drive all the way out here even though I have 2 other BB&T locations in close proximity to me.”
“I think Sandy Spring bank is superb! They have prevented fraud on two occasions, once when I was traveling abroad, and once when a check was stolen from my mailbox. I always alert them when I travel. Every single experience I have had with this bank has been outstanding; I hope it continues with the new merger. I have been with Sandy Spring for more than 20 years!”
“Jose was AMAZING!
He took his time, explained options, and gave great advice.
We went in paying 477 a month in credit card debt and left with a consolidated 100 a month!
He also is fixing our car loan!
He was so patient and helpful! Thank you for all of your help!”
“I am so pleased with the proactive kind of help I get from my bank here in Clarksburg. Whenever I have questions that I might feel silly asking, it’s easier to go in person or call with such kind people there for me. Just last week I had to go in with awkward questions, and as always Cathlyn provided me with fully complete answers, explained all aspects of my account questions to me with patience and compassion! I always leave feeling informed and appreciated. Sheree & Nicole always smile and welcome me as a regular customer too, even when it has been a long while since I’ve been inside. I’m so glad to have a regular local bank with kind people working for me and my family. Cheers!”
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“The staff at this location are special people. They go above and beyond every day!!! Because of their diligence and caring today, they kept my dad from being scammed out of alot of $$. I want to thank Laura and Dawn for caring enough to realize something was wrong. These ladies looked out for my dad and I am so grateful.”