“Jessica, the manager, provided exceptional help when I was in a truly desperate situation. Even though the store was already closed and I had arrived late, she kindly reopened it just to assist me. I’m incredibly grateful for her support and impressed by the outstanding customer service she demonstrated.
Thank you Jessica! I personally appreciate you ?”
“I called Lee and told him about my broken iPad and Phone screens. He took them the same day and repaired in under 2 hours! Just like brand new and it was affordable!”
“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”
“I have found A T&T difficult to deal with on a corporate level, especially in getting my bill straight and sent to me and not to someone else. BUT I have to say that Edwin and Carlos two employees at the Olney Maryland Store were exceptionally helpful and took the time to guide me through the questions that I had and do what they could to straighten out my bill. I visited at different times and days and one both occasions that I had these two employees, I found them to be cheerful, informed, friendly, cooperative and understanding. I want to express my gratitude to them and AT&T for having such men working for you in dealing with your customers. I am 77 years old and not very tech savey and so I am most grateful for their assistance. Michael Wilson”
“Ms. Khan, had a smile on her face and addressed all my concerns. She was extremely good with her hands and got the protector, case and camera cover done in 2 minutes. I highly recommend Zagg at Downtown Crown!! Dr. Sreeni”
Open 24 hours
2102 Veirs Mill Rd, Rockville
Mobile Phone Accessories
“We visited it for the first time a couple of days ago, I wish we had done it before walking from store to store all those years ago.
We are delighted with the customer service offered by Wilber in every way, not to mention his kindness.
There is no doubt that it will become our favorite Cricket venue.
We recommend!!!”
“Good attention and service, today I bought a Celeron 5G phone and Jesus helped me configure it while maintaining the same information from my previous phone.
Thank you so much.”
“Steve was wonderful. After being on the phone last night and spending two hours, my phone was not working.
After 1/2 hour with Steve I am good to go. Thank you so much!!!”
“Came in for a phone upgrade. The rep helped me get the phone i wanted and they had it in stock. He also walked me through setting it up and transferring my data. All while balancing other customers and the phone. 5/5 customer service. Both the store reps were great.”
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“I bought a Samsung s10 at a good price and the best thing was they helped me transfer all my information, super good service, thank you Karen for the good service”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“Josiah is exceptional! He spent a lot of time with my husband and me. We upgraded my husband’s phone, and Josiah took a lot of time explaining everything to us! He is extremely knowledgeable about all issues and extremely patient. He is a true asset to your company.
Thank you,
Garry and Allie Ground”
“As someone who works independently, I must commend Josh for running the store by himself (being there less than a year) and solving everyone's issues with ease. Best verizon store I have been to. Will definitely be back for all my Verizon needs.”
“This store is amazing , I’ve been going there for a few years now and they always get me right . Amazing team friendly atmosphere and always professional especially Emmanuel he’s always smiling and so helpful. If you ever need anything from cricket visit this location.”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
“Dropped off phone just before closing one night; it was ready by early afternoon the next day. It did have one minor problem for which I came back and they fixed on the spot. Happy with the pleasant interaction with technicians, promptness of service.”
“My fiance and I came in to turn in our old phones; but we had some hiccups with turning them in. Paul was excellent!!! He was very attentive and patient with us…He is truly amazing!!! He deserves a raise give this man a raise!!!!”
“Kevin & his team are very professional, reasonably priced and have a good selection of phones, smart watches, laptops and more!
Definitely worth checking them out if you need repairs done to electrical items too! Very efficient turn around times and pricing is very fair.
We have used them many times for various work, including CCTV commercial camera installation too!”
“Ronnie is great at his job.
I’ve been to the store twice in the past 3 months with a cracked phone (kids).
Ronnie has helped me both times. He was great at figuring out the best solution and felt like he was helping ME, not just trying to sell me a product.
Can’t recommend him or the store enough!”
“My iphone was lost in the Shenandoah River while innertubing last Saturday. I got a new one at Apple and these AT&T guys helped me get my new phone activated and fully restored from backup.
The employee who provided service (former Marine) was exemplary and exceptional in his knowledge and professionalism. I wish I could deal with him in all of my business dealings everywhere I do business. I would gladly hire him if I had a need and he was available”
“My calling wasn’t working. Jocelyn asked to see my phone touched some button on her computer touched some buttons on my phone and then my calling started working; I said “how’d you do that” she said “you know ?” idk what she did but she’s got the magic touch! Absolutely thrilled thanks again!”