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“Jae Sin was so incredibly helpful with a same day printing project I needed done. He helped me format it, was super polite and went out of his way to be sure I got exactly what I needed. The UPS in Clarksville, MD is professional & welcoming. Can’t recommend this location enough!”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
8:30AM - 5:30PM
1 Research Ct #450, Rockville
Mailbox Centers
“Amazing, clean, & professional facility! The staff was so friendly and checked in on us throughout our day-long meeting. We LOVED the wall that was an entire whiteboard in our meeting space.”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
“I have been here countless times and never met an unfriendly employee. Very helpful, the line can get a bit long but they are always staffed well from what I can tell and get through it pretty quickly.
May I suggest having a dedicated individual for printing services and one for shipping services? Not sure if corporate allows it but it would perhaps streamline things for everyone.”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“While this is a smaller UPS store, they have the basic services we need, decent parking, short wait times, and very good service, especially Matthew who invested time to make sure our needs were met and experience was good.”
“Store employ was helpful. He kindly pointed of my mistake of thinking package had shipping label for UPS but it was USPS. This store was nice and easy to ship out from.”
“I had to go in for fingerprints using the LiveScan system. Kelly was there and even though there was a constant stream of customers, they were incredibly helpful and attentive not only to myself, but everyone requiring assistance.”
“The young Asian man who did the visa photos for us was kindly asked which country and the size requirements, then quickly took the photos, then carefully trim the photos into the correct size, and emailed both of us. Although more expensive than CVS, $20/per person. The store is very small and full of packages all over the place.”
“This place is really a good place and great service. I can compare with the store at Potomac Village ups store which they are rude and not polite at all.
Nick is a good person, he cares and help and gives the customer a quality service.
High recommended!!!!”
“I’ve been going here for 3 years returning Amazon packages that I have repackaged in original packing, new packaging, or that only require the scan of a QR code (no box). At times these have been very frequent returns.
Early on, when I brought a box in that wasn’t fully packaged, the woman at the store told me that next time they’d have to reject it or charge for packaging in-store. She wasn’t rude and it’s certainly reasonable that she, as a business owner, doesn’t need to consistently defray my costs.
I happily use this UPS regularly.”
“UPS consistently delivers exceptional service with timely and secure shipments. Their tracking system is reliable, and their drivers are always professional and courteous. With outstanding customer support UPS sets the gold standard for shipping excellence.”
“Had a large item which I needed packaged and shipped out. It was fragile and I stressed how important it was they are careful with packaging it since they wouldn’t do it in front of me but rather in the back. The worker who was there was helpful but wasn’t the nicest wasn’t so impressed. But the package came in one piece even though box was pretty beaten up. Listen at the end of the day not greatest experience but happy they got the job done.”
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“I went to this particular UPS store on Monday and encountered 2 employees, Spencer and Zaheer! They were so knowledgeable, helpful, respectful and friendly. I had a lovely experience and have decided to use this particular UPS store over the one that is closest to my home. I hope that these 2 young men will be at work when I need to use their services!”