“I’d like to extend my sincere thanks to Donna Rodgers at the DHL Wheaton branch. Her outstanding customer service, warm smile, and professional support made my experience smooth and pleasant. I truly appreciate her kindness and efficiency she represents DHL with excellence.”
“I received excellent customer service. The staff are professional, courteous, and helpful, and my packages always arrive at their destination safely and well packaged. I truly appreciate the reliable and efficient service.”
8:30AM - 5:30PM
12300 Carroll Ave, North Bethesda
Shipping Centers
“5-STARS! Outstanding service. Easy booking, reasonable rates, picked up heavy appliance, palletized & packed it securely, delivered right on time. Couldn’t ask for better. Highly recommend”
“Jae Sin was so incredibly helpful with a same day printing project I needed done. He helped me format it, was super polite and went out of his way to be sure I got exactly what I needed. The UPS in Clarksville, MD is professional & welcoming. Can’t recommend this location enough!”
“Chayla at Parcel Plus absolutely saved my day. I needed a same-day notary with no appointment and everyone else turned me away. She answered the phone, told me to come in, and notarized my documents quickly, professionally, and with the best attitude and a bunch of laughs. I am a busy mother and she was nothing but efficient, knowledgeable, and genuinely kind. I'd give her 10 stars if I could!”
“Been calling them since morning and no one answered and finally they got to answer the call round 3pm and the lady just told me to go on hold and as it is now l am still on hold for almost an hour and half and what l really need is urgent and can’t afford to drop the call . At some point there are no guests l could hear them talking to themselves and still leave me on hold . What kind of service is this honestly. Today January 2nd 2026 at 4.38pm on hold since about 3pm . I will attach a screenshot of the call. Let them know even people calling are customers as well. You can’t make someone hold for this long. What is the use of the phone if they ignore clients on the phone like this .”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“I have been here countless times and never met an unfriendly employee. Very helpful, the line can get a bit long but they are always staffed well from what I can tell and get through it pretty quickly.
May I suggest having a dedicated individual for printing services and one for shipping services? Not sure if corporate allows it but it would perhaps streamline things for everyone.”
“Store employ was helpful. He kindly pointed of my mistake of thinking package had shipping label for UPS but it was USPS. This store was nice and easy to ship out from.”
“Swift, courteous service for walk-in notary. The manager, Lavleen, was running the whole, busy shop alone. She attended to each customer quickly and with great care. This place does a little bit of everything—sends and receives mail/packages, sells office supplies, notarizes, and even cuts keys! PLEASE NOTE: Notary service is cash only ($8 per signature as of the date of this review).”
“While this is a smaller UPS store, they have the basic services we need, decent parking, short wait times, and very good service, especially Matthew who invested time to make sure our needs were met and experience was good.”
“I had to simply drop off a package for delivery so didn't need extensive services. The gentleman behind the counter was patient and efficient with three different customers all at once (the other two had far more complicated packages to ship)!”
“This is the BEST post office service. Independently owned and dependable. You can print, fax, email and more! All of your post office needs at a friendly neighborhood office. Trust you will never go to another post office again. Ive been going for years.”
“The young Asian man who did the visa photos for us was kindly asked which country and the size requirements, then quickly took the photos, then carefully trim the photos into the correct size, and emailed both of us. Although more expensive than CVS, $20/per person. The store is very small and full of packages all over the place.”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
9AM - 8:30PM
9003 Magruder Knolls Ct, Gaithersburg
Shipping Centers
“So far super happy with the service, communication and professionalism. I was very nervous about shipping to Colombia for the 1st time. But my constant questions and requests of updates have been made in such a timely manner.
Also definitely appreciated the door-to-door service. Currently awaiting for package to be delivered but appreciate I can track all updates.
Thank you soooo much ServiCol!!!”
10AM - 4:30PM
2148 Industrial Pkwy, Silver Spring
Shipping Centers
“Dropped off a UPS package, very easy to get to, plenty of parking and a nice little store. If I weren't moving away, I would probably go in and shop there a little. Friendly and efficient staff.”
9:30AM - 6:30PM
620 Hungerford Dr Suite #16, Rockville
Shipping Centers
“The clerk was super nice! The process was smooth and quick and the customer service was excellent. Will come back to this office next time I need a FedEx, for sure.”
“Jason S is phenomenal! Once I shared the document I was interested in printed, he talked me through which type and size of poster board would be best. Given the timeliness of this order, he provided recommendations and completed my order within 15 minutes. I was so impressed by his service! Give him a raise! I am beyond satisfied with my experience.”
“This place is powered by some awesome people. True, some are regular people doing their best while understaffed during holidays, but still, they try to make things easy. I've never felt rushed or like an inconvenience to everyone when I'm here. It's always clean and organized. If a machine acts up (rare) the staff take care of it quickly.”
9AM - 6:30PM
43 Randolph Rd, Colesville
Shipping Centers
“This place is wonderful, I ship packages daily and the ladies are so nice and helpful. I have shipped 526 packages with Parcel Pus in 2025 and every package gets scanned and delivered on time. Wonderful service to the community. Thank you ladies for all your hard work.”
“Rachid is very helpfull and very kind
Every time I walk in the store he always been there helping me one way or the other
He helped me pack and ship some fragile stuff and I was very grateful”
“I went there to pick up a package. I did not get the young man's name from FedEx but he helped me place this huge package in my car. It was really cold outside and he didn't stop to get his jacket. Really appreciate his assistance. Thanks.”
“I went to this particular UPS store on Monday and encountered 2 employees, Spencer and Zaheer! They were so knowledgeable, helpful, respectful and friendly. I had a lovely experience and have decided to use this particular UPS store over the one that is closest to my home. I hope that these 2 young men will be at work when I need to use their services!”