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“I’d like to extend my sincere thanks to Donna Rodgers at the DHL Wheaton branch. Her outstanding customer service, warm smile, and professional support made my experience smooth and pleasant. I truly appreciate her kindness and efficiency she represents DHL with excellence.”
“I received excellent customer service. The staff are professional, courteous, and helpful, and my packages always arrive at their destination safely and well packaged. I truly appreciate the reliable and efficient service.”
8:30AM - 5:30PM
12300 Carroll Ave, North Bethesda
Shipping Centers
“5-STARS! Outstanding service. Easy booking, reasonable rates, picked up heavy appliance, palletized & packed it securely, delivered right on time. Couldn’t ask for better. Highly recommend”
“Jae Sin was so incredibly helpful with a same day printing project I needed done. He helped me format it, was super polite and went out of his way to be sure I got exactly what I needed. The UPS in Clarksville, MD is professional & welcoming. Can’t recommend this location enough!”
“Chayla at Parcel Plus absolutely saved my day. I needed a same-day notary with no appointment and everyone else turned me away. She answered the phone, told me to come in, and notarized my documents quickly, professionally, and with the best attitude and a bunch of laughs. I am a busy mother and she was nothing but efficient, knowledgeable, and genuinely kind. I'd give her 10 stars if I could!”
“Been calling them since morning and no one answered and finally they got to answer the call round 3pm and the lady just told me to go on hold and as it is now l am still on hold for almost an hour and half and what l really need is urgent and can’t afford to drop the call . At some point there are no guests l could hear them talking to themselves and still leave me on hold . What kind of service is this honestly. Today January 2nd 2026 at 4.38pm on hold since about 3pm . I will attach a screenshot of the call. Let them know even people calling are customers as well. You can’t make someone hold for this long. What is the use of the phone if they ignore clients on the phone like this .”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“My experience at this store has been nothing short of amazing. The staff are always friendly, warm, and provide exceptional service. Nothing is ever too much trouble for them, and they consistently go above and beyond to be kind and helpful.”
“Store employ was helpful. He kindly pointed of my mistake of thinking package had shipping label for UPS but it was USPS. This store was nice and easy to ship out from.”
“This is the BEST post office service. Independently owned and dependable. You can print, fax, email and more! All of your post office needs at a friendly neighborhood office. Trust you will never go to another post office again. Ive been going for years.”
“I had to simply drop off a package for delivery so didn't need extensive services. The gentleman behind the counter was patient and efficient with three different customers all at once (the other two had far more complicated packages to ship)!”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“Carrie provided exceptional customer service during my visit to UPS. Despite being the only employee working and managing a line of about eight customers, she remained calm, professional, and friendly throughout the entire process. She took the time to assist each customer with patience and a positive attitude, never making anyone feel rushed.
Her service-driven approach, professionalism, and ability to stay composed under pressure were truly impressive. Carrie is a great example of outstanding customer service, and UPS is fortunate to have her. Thank you for making a busy experience a pleasant one!”
“Quick and professional. Love that it’s conveniently located in my neighborhood, the store is always well staffed, the line is short and they are very easy and efficient. Top for returns, way better than Staples.”
“The owner and her staff were so friendly and so easy to work with! I had several returns to do for Amazon and needed to ship something to a friend across the country and she explained everything so well! Fairly priced and fast service.”
9AM - 8:30PM
9003 Magruder Knolls Ct, Gaithersburg
Shipping Centers
“So far super happy with the service, communication and professionalism. I was very nervous about shipping to Colombia for the 1st time. But my constant questions and requests of updates have been made in such a timely manner.
Also definitely appreciated the door-to-door service. Currently awaiting for package to be delivered but appreciate I can track all updates.
Thank you soooo much ServiCol!!!”
“Dropped off a UPS package, very easy to get to, plenty of parking and a nice little store. If I weren't moving away, I would probably go in and shop there a little. Friendly and efficient staff.”
9:30AM - 6:30PM
966 Hungerford Dr Ste 8a, Rockville
Shipping Centers
“The clerk was super nice! The process was smooth and quick and the customer service was excellent. Will come back to this office next time I need a FedEx, for sure.”
“Jason S is phenomenal! Once I shared the document I was interested in printed, he talked me through which type and size of poster board would be best. Given the timeliness of this order, he provided recommendations and completed my order within 15 minutes. I was so impressed by his service! Give him a raise! I am beyond satisfied with my experience.”
“Top notch customer service, knowledgeable, informative and thorough. I really feel confident in the employees at this location. I sent out a 2 day shipping envelope and found retail items to purchase which made me super happy. Extremely pleased with this FedEx office location. There was ongoing customer traffic while I was there. Definitely busy. I'm a former FedEx Ground Hagerstown HUB Package Handler employee that appreciates the business.”
“5-star is for Quinton. I've been to several Fed locations, but almost all are lazy, don't care, and don't help. However, at this location, they are exceptional and very helpful. Thank you, Quinton, for your great service.”
“Tons of FREE parking, helpful staff, my go to for most of my business activities.
I drive 15 min to this location rather than go to silver spring which is a 5 min drive.”
9AM - 6:30PM
43 Randolph Rd, Colesville
Shipping Centers
“This place is wonderful, I ship packages daily and the ladies are so nice and helpful. I have shipped 526 packages with Parcel Pus in 2025 and every package gets scanned and delivered on time. Wonderful service to the community. Thank you ladies for all your hard work.”
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“The team at this location always make my shipping/receiving needs so easy and pleasant. I’m in the shop pretty often and I’m usually greeted with a friendly welcome, even when the shop is at its busiest. I wish I knew their names but there are two specific people, Star and David, that stand out for always going ABOVE AND BEYOND with each interaction. I look forward to picking up packages with the hopes that they’re there.”