The WORST ever the customer service is way below average and ms.shireka was professionally RUDE I have only one good thing to say about the whole experience they had a lower interest rate then SECU that's the only reason why I followed through with the whole deal
December 2022
Even with the turnover at this branch it's still going. Sherica has so much patience and is so polite, I loved working with her on my account issues last week and Janine is always so helpful with my deposits. This team works hard and always does the best they can.
June 2021
No customer service. They ignore customer. Phone system is archaic, can't get in touch with anyone. Don't keep call back appointments.Drive thru is terrible. Teller screams at people, saying I don't know you! I don't know her either.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.