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9AM - 3PM
60 Painters Mill Rd, Owings Mills
Banks
“Ty’J very professional, courtesy, and my process was very swiftly! This isn’t my first experience with her. Every concern I have she’s always been there to support. Thank you”
“I’ve been a customer of M&T Bank approximately 30 years. I have transacted business at branches in Catonsville and more recently at Owings Mills and Reisterstown branches. I mainly use mobile banking. But whether it’s banking or utilizing notary services, I have never had customer service issues with staff at the bank.”
“My experience at the branch is always consistent, just an overall great experience. On my last visit Jordan was so welcoming and informative, & went above and beyond.”
“Been banking at this branch for more than 10 years. Great managers, tellers since day one to this day - Marquita, Iqra etc. excellent. Always willing to go beyond duty and provide solutions. Highly recommend this branch.”
“Megan (didn't get her last name) was extremely friendly, helpful, personable, and informative. I came in to meet my father who is in a nursing home and having a hard time. We had an appointment set to help get his finances in order. The appointment ended up having to be rescheduled because his caregiver took him to the wrong branch and it became time to close. Even though that happened Megan was very professional and patient in a rough situation. She definitely represents M and T well and is a great brand ambassador!-Blaine Boone”
“I can’t recommend Keirron highly enough! He played a pivotal role in defending our business accounts and expertly handled disputes related to fraudulent transactions. His thorough understanding of our financial structure allowed him to reorganize our processes effectively, leading to significant improvements.
One standout moment was when he informed us about the importance of deactivating the Visa Updater when debit cards are canceled. This crucial insight helped us avoid potential unauthorized transactions. Additionally, he assisted us in recovering funds by refunding redundant fees, providing us with valuable strategies to prevent future issues.
Keirron’s dedication and expertise have made a remarkable difference for our business. Thank you, Keirron!”
“Tower FCU recently helped me in a situation where there was an attempt to scam me. I never thought I would be vulnerable but technology today allows hackers to do anything. This hacker appeared to be calling from Tower. When I went to a branch they helped me resolve the matter and gave me some pointers to avoid fraud. They have great customer service.”
9AM - 5PM
10315 Reisterstown Rd, Owings Mills
Banks
“I got an opportunity to serve by Atinuke Babatunde. She was so great in terms of serving customers and very friendly, helpful . Feeling very grateful to served by her . This is the very positive experience for us . I would love to comeback and to be served by her .”
“We needed a notary public on short notice and the person who assisted us this morning in Owings Mills (unfortunately I don't remember her name) was very helpful, thorough, and pleasant even though we had many documents that needed notarization through the drive through window. We would like to commend her on her excellent customer service. Thank you!”
9AM - 5PM
9906 Reisterstown Rd, Owings Mills
Banks
“Customer service is top notch. I was having issues with my atm card and I simply went inside and the teller greeted me and to care of my needs quickly and efficiently.”
“This is by far my favorite bank! I really can’t say enough about how great they are. I’ve been with them for quite a few years now and everyone has been/ is always so pleasant and helpful. Recently, I made an appointment to purchase a CD during a promotion they had on them, but the promotion expired the day before my appointment. Lenorre helped me and she is just wonderful! She noticed I made the appointment during the promotion and although it had expired, she was able to give me the CD at the promotional rate, which I thought was very kind. Other places I’ve banked with would never. Highly recommend!!”
“The staff at this specific location is the by far one of the best customer service experiences I’ve had in a long time. You can tell they truly care and prioritize your needs and not theirs! The manager Yimaj sets the standard for personalized solutions and customer care!”
“Wasn't there for banking. My friend had a car accident on the street in front of the building and they had their dog in the car with them. The bank manager came out and was very nice and helpful. Let the dog come inside. --my point is there are decent human beings who work here. I can only imagine what their customer service is like with their actual bank products.”
“Wonderful. I was so stressed about having to make an emergency payment I stupidly forgot to make. They gave me great advice, went above and beyond and were not at all judgemental. Shada and the branch manager (?) were great. Thank you!!!!”
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“My mother and I have been working with Sonia Carreras for years. Sonia has always been super professional, highly efficient, caring, and extremely personable. What a great asset for Shore United!
Also, we are always greeted warmly by other staff at the Owings Mills location.
Thank you!”