9AM - 5PM
9906 Reisterstown Rd, Owings Mills“This is by far my favorite bank! I really can’t say enough about how great they are. I’ve been with them for quite a few years now and everyone has been/ is always so pleasant and helpful. Recently, I made an appointment to purchase a CD during a promotion they had on them, but the promotion expired the day before my appointment. Lenorre helped me and she is just wonderful! She noticed I made the appointment during the promotion and although it had expired, she was able to give me the CD at the promotional rate, which I thought was very kind. Other places I’ve banked with would never. Highly recommend!!”
“Our experience has been great at this branch, the staff are very friendly and always help us in a professional manner. Sometimes there is a wait but that is expected--we never make an appointment and don't feel the wait is too long.”
“Ms. Evatte was extremely professional, patient, and very helpful. She even followed up with me to make sure that everything was taken care of. I appreciate great customer service! I’m grateful to have had a wonderful experience.”
“Just talk a first financial team member name Monica in Owings Mills very rude and nasty taking deep breath like I am nobody raising her voice.i been banking there since 2002 every employee I spoke to very nice in Owings Mills but this person name Monica is very rude.i am taking this to corporate.talking to Mr.GARY made me feel better I dealt with him before he helped me in so many ways and other employees I apologize for letting one employee get to me but all in all I do love banking with first financial been with them since 2002 .again thank you MR.GARY and the other employees I had the pleasure to talk to.Happ holidays”