“Tower FCU recently helped me in a situation where there was an attempt to scam me. I never thought I would be vulnerable but technology today allows hackers to do anything. This hacker appeared to be calling from Tower. When I went to a branch they helped me resolve the matter and gave me some pointers to avoid fraud. They have great customer service.”
“This is by far my favorite bank! I really can’t say enough about how great they are. I’ve been with them for quite a few years now and everyone has been/ is always so pleasant and helpful. Recently, I made an appointment to purchase a CD during a promotion they had on them, but the promotion expired the day before my appointment. Lenorre helped me and she is just wonderful! She noticed I made the appointment during the promotion and although it had expired, she was able to give me the CD at the promotional rate, which I thought was very kind. Other places I’ve banked with would never. Highly recommend!!”
“Customer service is top notch. I was having issues with my atm card and I simply went inside and the teller greeted me and to care of my needs quickly and efficiently.”
“My experience at the branch is always consistent, just an overall great experience. On my last visit Jordan was so welcoming and informative, & went above and beyond.”