The Home Depot in Owings Mills, MD, is a helpful and well-stocked store that serves the local community with a wide range of home improvement products. Customers appreciate the large selection of tools, appliances, outdoor furniture, building materials, and gardening supplies, making it a convenient place for both DIY enthusiasts and professionals. The staff is generally friendly and eager to assist, with some customers highlighting exceptional service, especially from certain employees who go above and beyond to help find products and provide advice. One customer noted that the service was outstanding, with multiple staff members offering assistance and even showing where items are located. However, experiences can vary; some customers have faced delays in getting help, especially in sections like landscaping tools where items are often under lock due to theft concerns. Nonetheless, dedicated staff members, such as a helpful lady named Iria and knowledgeable employees in plumbing and tools, make a difference. Customers have also mentioned that the store offers good prices on plumbing supplies and helpful staff in that department. While most visits are positive, a few have noted less friendly interactions or difficulty finding assistance in certain departments like electrical. Overall, The Home Depot in Owings Mills is a reliable store with a wide product selection and staff committed to customer service.
Don’t give up when you come to this location just ask for James he’ll show you exactly what you need. My dog had issues chewing and scratching through things and he took the time to show us every single area. James is the man if you lose him, you might as well call yourself lowes
April 2026
Good selectoon, very convenient, but their prices are out of control.
April 2026
Steve in tool rental A+++ customer service, always helpful AND knowledgeable, love renting from him
