Banks in Oxon Hill, MD

14 locations found near Oxon Hill
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“**Update**I was contacted by a customer service manager who corrected the issue expeditiously and fixed it going forward. Now, I am cautiously optimistic that I will remain a customer of Industrial Bank for the foreseeable future.06.06.2023: This review can be applied to the Forestville and Oxon Hill locations. I went into each of these locations and requested to update my billing and physical address (2.5 years ago and a little less than 2 years ago, respectively). Now that I have an expired debit card, I am being told that I did not have an address change on my account. Although I used this bank to facilitate the purchase of my new home and made the address change based on the transactions on my account, I am being told that I have to go into "a branch" to get a new debit card(45 minutes drive) or wait an additional 2 weeks for it to be mailed after I submit an address change by mail.This is too much of an inconvenience for me as a customer who does most of my business electronically and who had been jumping through too many hoops to maintain my account with Industrial Bank.I was told that my "new card" (never mind the card that they sent to the incorrect address may have been received by someone who will try to use it to gain access to my funds) cannot be sent to me expedited since it wasn't my fault the information was not updated in time.Therefore, I will be withdrawing all of my funds from Industrial Bank and I will NEVER use them again. In addition, I will ensure that all of my family and friends make a better choice for personal banking.”

3.7 Good18 Reviews

“I actually like this location . however, tonight my check got stuck in the atm . I hope it is resolved in my favor quickly. will update my rating after.update . as of 4.20.22 I changed my rating to 5 stars as the issue was quickly resolved in my favor . thank you :)”

2.5 Average52 Reviews

“My visit today at my local PNC Branch was excellent. The bank guard was awesome, very informative and helpful. I went to have a document notarized. He told me where to go, who I was behind and the notary was very pleasant and worked fast. I had not been inside of a branch in a long time, and the team there made my return awesome!”

2.5 Average15 Reviews

“I AM A TRUIST MEMBER BUT THAT'S NOT WHY IM WRITING THIS REVIEW. IM WRITING THIS REVIEW TO GIVE MS. TASHA MCCOY HER FLOWERS. I LOST MY WALLET AND A KIND MAN RETURNED IT TO THE TRUIST BRANCH IN OXON HILL, MD. MS. MCCOY WENT OUT OF HER WAY TO GET IN CONTACT WITH ME TO BE SURE I RECIEVCED MY WALLET. I GREATLY APPRIEATE THE EFFORT AND GREAT CUSTOMER SERVICE SHE GAVE! I HOPE HER KARMA FROM THIS SITUATATION COMES BACK TEN-FOLD.AGAIN, THANK YOU SO SO SO MUCH MS. TASHA MCCOY!”

2.3 Poor19 Reviews

“The best customer service thank you Mr Vincent you made us feel very welcome welcome My niece was very well done form by you I've been a first time banker I thank you for all the knowledge that you bestowed uyou bestowed upon her about what account to choose how to choose it how to balance how to put it on her cell phone thank you for all that all that very knowledgeable”

2.1 Poor30 Reviews

“I love this ATM. It's very easy to use and they keep not only their software updated, but they update the hardware too to ensure that the Customer Interactive and Transaction Experience is always done within a 100% Secure and Interactive Electronic Platform.”

1 Poor3 Reviews

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