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“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“Owings mills Red Run location is amazing! Anthony and Jake are fantastic and will take great care of all your needs! A+++++ for. Customer Service...highly recommend!”
“This is my go-to UPS Store in Baltimore. It’s located in the Rotunda, where I go for physical therapy, do banking, buy groceries and pick up desserts. On top of location, however, the associates at the store are always helpful and informative. The wait times are usually very short.”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“Kim is absolutely a GOAT!! She was the only worker in the store with a line of 10+ and growing. She was professional courteous and gave everyone exceptional customer service. She deserves a raise or a significant bonus!! She is truly a rock star!”
“Great customer service! The mailbox and post were installed as promised in a timely manner. Top Notch Mail company did exactly what they said they would do. I recommend them very highly to anyone who needs a new mailbox. Price was reasonable too.”
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“Visited this UPS store this morning and met a kind angel, Amanda. The gentle spirit helped me understand the system so I could make the best choice. Her beautiful smile was encouraging me to take my time. She helped me put my card in the right slot LOL! And made me feel confident my package would be taken care of. Great place to do business.”
“Ms. Gloria Robinson who took care of me was great. It’s a very busy time of year and she was still so friendly and courteous. I really appreciate her positive attitude!”
“This is my neighborhood UPS and I have been using it since it opened. Raj, the manager, is one of the sweetest kindest people that I have had the pleasure of doing business with. Yes, the store is crowded sometimes but the staff is adept at handling business and keeping line moving. There has never been a problem that Raj was not able to solve. I think if I ever moved out of the neighborhood I would come back to use this UPS store.”
“Great service from Shannon at UPS Timonium/Ridgely Rd. She was super helpful, efficient, friendly, and knowledgeable. She went above and beyond to ensure the notarizing for my document was correct. Will return to this location for notary services. Thank you, Shannon!”
“EXTREMELY PLEASANT EXPERIENCES the last FEW Visits!! While ALL of the staff have been Awesome, the one constant has been Mr. Bob who I've interacted with on several occassions. Keep up the Great Work and Thank You!”
“They close from 2-3pm for lunch but lock the door at 1:40pm?
Come here often, they are efficient and the staff are nice if you’re a reasonable customer but closing 20mins early is od”
“I've always had a pleasant experience at this store. Very close to my home, convenient parking and the owner, Mr. YANG has always been very respectful and kind.”
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“WOOW!! I lost my money clip, with absolutely no way of finding me. Someone could have easily drop this in thier pocket and no one would have ever known. I will send Mr Marcus a gift for his efforts in helping with my lost money, and then also for taking care of me at the UPS Store.
Dear Owner and Mr. Marcus 1Z05E11A0392523051 is coming your way”