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“The customer service in this store was wonderful. I worked with Angel she made sure I was taken care of every step of the way when I was upgrading my phone pleasant experience.”
“I love mobile lizard! I am very clumsy and have cracked my phone screen twice (even with a screen protector). They have great pricing (available on website, much cheaper than at Apple Store) and you can generally walk in. I would call just to check that they have your part in stock but I would have had to wait two days for an Apple Store appt and I was in within the hour here!”
“Trellis is such a wonderful rep at AT&T today. He's so helpful,respectful and professional assisting me today.
I really appreciate him and ? professional.
Thanks so much.”
“Izzy ROCKS. He explained what the repair issue was with the laptop and what I should do if any problems arise. I appreciate the service. I have the same satisfaction as I had when I purchased this laptop over 18 months ago.”
“The young man that works here is very nice, but there not open during the hours stated, they are at least 2hours late. Open like 9 or 10, I call before i drive up there”
“Boram was wonderful! I wasn't having the best of days when I went into the store. His kindness and intuitive nature distracted me and helped me pop right out of my gloomy mood. I had a great experience because of him!”
“I went in to U Break I Fix to get my phone a good cleaning and a check up. They had the most amazing fro t desk person. Sooooo nice and she was really cool to talk to. She looked at my phone and brought it in the back and in like 15-20 mins she came back with my phone. I was so grateful to have my phone back with everything working and they where fast to. U Break I Fix YOU ROCK?????”
“Ingrid was extremely patient with my husband and I as we tried to switch to AT&T from another carrier. We ran into technical difficulties (the fault of the previous carrier) and she went above and beyond to assist us in successfully switching to AT&T. She was professional, kind, and knowledgeable. Highly recommend this location for your AT&T needs!”
“Yafet and Paul in the York Rd Baltimore store were incredibly helpful today. I came in after my iPhone showed a liquid warning and would not charge, and they helped me get it sorted out quickly. They also shared a few great iPhone tips while I was there getting a wireless charging pad. Great service, knowledgeable, kind, and very helpful. Highly recommend.”
“Yonah has been excellent! She has helped me tremendously and is so lovely and patient. She is a wonderful representative for AT&T . We so appreciate all her marvelous help!”
“Syed was so awesome he finished my phone in a timely manner which was wonderful. Also made sure that everything is working before I left. I would definitely recommend.”
“I needed my phone fixed - Front and back. When I called, she had the parts in stock and said she could get it fixed today. I jumped in my car, took the escalator up and veered right. I was met with a smile and was again reassured it would be fixed today. Sure enough, I was able to pick it up in the guaranteed timeframe. The gentleman who assisted me was equally as pleasant. It’s hard to find good customer service these days but this place does not disappoint!”
“As long as Chris, Mike, and Ahmed work here I will never walk into another Verizon store but this hunt-valley location. I was on the phone dealing with the worst customer service rep and Chris talked to them for me and got my problem solved. Also Ahmed upgraded 2 of my devices and was very fast and efficient and made sure I didn’t wait long. Mike was great moral support. Also had issues with my iPad service Chris hit a button and instantly fixed the service issue.”
“I had a very positive experience at the AT&T store in OwenMills locations. The technician that worked with me was very professional made feel relaxed and comfortable. I had a wonderful experience.”
“Rocky provided excellent customer service to me and my granddaughter by being helpful, caring, considerate and most important patient with all my questions. Rocky was off the hook and you should do one of three things for her: give her a day off, a bonus or pay for us to go on a cruise, how about that, smile. Thank you so much for having her to help me and my granddaughter.”
“I had a great experience at this At&T store. The first time I came in was to ask about activating a phone, and the customer service was excellent and I received a better phone than I had anticipated.
I came back another day with my two kids, and the staff was incredibly patient, even with my busy 4 year old. They were so kind and welcoming to my daughter, helped her pick out her phone, and really made her feel heard- which meant a lot since she is a preteen.
I’m so glad I came into the store after dealing with customer service over the phone. Such a positive experience!”
“Received the best service ever from Ada. Had to finally replace my very old phone and she was able to transfer all the information I wanted off of my old phone despite some issues. Thank you Ada, you are the best!”
“Kevin was very professional at the AT&T store. He also was very manageable and knowledgeable of the store, equipment, and studying the people he was working with. Thank you, Kevin for your kindness and professionalism.”
“I can see that Kendall Biak gets plenty of good reviews. Totally justified. After the first visit I am reassured that for any repair / accessories needs it is the first place to go. Kendall knew within seconds which kind of protective case I need and installed it within minutes. She recommended the item which works great and suits my needs. Let me add that my phone is my work tool + I am doing a lot travelling so the protective cover has to be reliable. This small store has a lot of choice of other items, like for example phone attachment for vehicle. I was purchasing before protective cases and other accessories on internet - not anymore. They may be cheaper, but you do not know exactly what you are getting + installing protective screen was not easy. It needs expertise and experience what Kendall displays. Kendall should be the coach for other cellular stores. Please relate this to Kendall - You are great . Thank you - Margaret H.”
“Great customer service and quick help! I had an amazing experience at Boost Mobile Patapsco. Victor was extremely helpful, patient, and made the whole process simple. He helped me choose a plan that saved me a lot of money while still giving me reliable service.
I was traveling with my family, and having Boost Mobile’s data service helped me stay connected while I was away. It gave me peace of mind knowing I could use my phone when I needed it without spending a lot. I really appreciate Victor’s excellent customer service and would definitely recommend Boost Mobile Patapsco to anyone looking for affordable and reliable phone service!”
“Abdullah what's so professional and helpful along with the female representative who is usually there unfortunately I don't know her name this is the best boost store EVER!”
10AM - 7:30PM
827 Taylor Ave, Towson
Mobile Phone Accessories
“I went up there for some help with an additional charge on my boost account and the man helping me (I can’t remember his name it started with an A…..06/06/24) was SO understanding and helpful! Even when I was getting frustrated from some miscommunication, he kept it SO professional! Great service!”
“The owner is a super nice person and genuinely friendly.
Most of my interactions have been picking up UPS packages that I have delivered to his shop. It's a great option for people that live in the city and work during the day as it eliminates the anxiety of worrying about the package falling into the wrong hands. I have also had several questions answered about cell phone and computer issues answered. So good to see small business owners providing worthwhile services our community!”
“Customer service is amazing, they go far and beyond to make sure all your inquiries are met. I will strongly recommend you come to this store for phone repairs, acquire a new phone, get a line with Boostmobile and much more. I really appreciate these two gentlemen’s services.”
“... I've been dealing with this particular Boost store for over 5 years now, and I probably be coming here for another 5 years, I have no problems with this Boost store whatsoever👍”
“I was her with my broken screen and syed help me with a reasonable price compare to other mall compeptirers..and clean my charging port for free of cost mostly recommended my freiand and family people to him..”
“?AWESOME Customer Service here! Located on the 2nd level within Mondawmin Mall. Very easy to find. Nice Little Open Storefront. Sales guy was very Professional, Welcoming, Knowledgeable, Friendly, and Super Helpful...but WATCH the Sales Agents: They Are Very Good @ UPSelling here; you will walk away having spent WAY more $$ than you had intended esp the Accessories !?? With Agent's Diligence, Still managed to find a Budget-Friendly phone with everything my brother needs to game on it, etc. Did receive a Quality Experience & Quality Items too. Agent made sure Every Detail was taken care of and all my brother had to do was simply walk away with his Upgraded New Phone. Thx, Highly Recommend.✌️”
“They lazy they tell me they have no way in talking to customer service they going call them from my phone so I could do all the talking like what do they get paid for . I am good on them i wont come back.”
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“I walked out of the Verizon Corporate store, ready, as usual, to drop Verizon. I came to this store and was immediately greeted by one of the two employees. He welcomed me, and told me how many people were ahead of me. I only needed to by a new Sim card to replace the one from my broken phone. The two guys were helping others, and one of the groups being helped was this old guy and his medical aide. He had completely messed up his phone. The patience the Verizon guy showed with him was amazing. He worked with him to get the phone fixed without losing any data.
The other worker, when he got to me, was able to do what the Verizon call center was not. He got my phone up and running. They were both friendly and did try to upsell me a new phone, but once he realized that wasn't happening, he did not push.
I could have gotten a new Sim card for free at the corporate store, but I would have left stressed and pissed. Here, with these guys, I will actually come back. I typically prefer to buy online and not have to deal with the physical stores. You all know what I mean. But I WILL come back here when I am ready to buy. Unfortunately, because of all the recent thefts, they don't display any of the phones for purchase, so walking in is a bit dreary. Nothing on the walls to play with. Beyond that, this store has amazing employees, and management obviously treats them well, because they treat the customer like people!!!
If you MUST go to a Verizon store in person, skip the corporate stores. It IS worth the extra drive.”