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“To whomever is in charge my husband and I had an Awesome experience with helping us to have his service cleaned. Alana was extremely Courteous, Profesional and Patient dealing with us. If we could we would give her 20 stars. She deserves a Raise and Promotion!!.”
“July 3 2026
This was funny I came in the store to today on my android tablet that’s about four to five years old Tyrell and the District Manager very pleasant and explained my account and explained that it would be better for me to just upgrade and the droid tablet was too old nd I would be spending to much So in all Tyrell even waitress for me to return had to leave for Drs appointment he also made sure that my phone and iPad was all the way complete plus a good price for senior I’m very pleased with the service and Tyrell he’s going place nd his coworker that was here with working today……..”
“Boram was wonderful! I wasn't having the best of days when I went into the store. His kindness and intuitive nature distracted me and helped me pop right out of my gloomy mood. I had a great experience because of him!”
“Don did an amazing job helping me set up a new phone! Super quick and easy! He helped explore phone options thats would work for me and answer any questions i had!”
“I walked out of the Verizon Corporate store, ready, as usual, to drop Verizon. I came to this store and was immediately greeted by one of the two employees. He welcomed me, and told me how many people were ahead of me. I only needed to by a new Sim card to replace the one from my broken phone. The two guys were helping others, and one of the groups being helped was this old guy and his medical aide. He had completely messed up his phone. The patience the Verizon guy showed with him was amazing. He worked with him to get the phone fixed without losing any data.
The other worker, when he got to me, was able to do what the Verizon call center was not. He got my phone up and running. They were both friendly and did try to upsell me a new phone, but once he realized that wasn't happening, he did not push.
I could have gotten a new Sim card for free at the corporate store, but I would have left stressed and pissed. Here, with these guys, I will actually come back. I typically prefer to buy online and not have to deal with the physical stores. You all know what I mean. But I WILL come back here when I am ready to buy. Unfortunately, because of all the recent thefts, they don't display any of the phones for purchase, so walking in is a bit dreary. Nothing on the walls to play with. Beyond that, this store has amazing employees, and management obviously treats them well, because they treat the customer like people!!!
If you MUST go to a Verizon store in person, skip the corporate stores. It IS worth the extra drive.”
“Brandon was both capable and patient. Excellent service. Not anyone’s fault but there was a mentally disturbed customer who made my 40 minutes in the store exhausting.”
“Syed was so awesome he finished my phone in a timely manner which was wonderful. Also made sure that everything is working before I left. I would definitely recommend.”
“This is the best experience I have ever had at a phone store. Layla and Jason were both incredibly helpful and knowledgeable. I will only be using this store in the future. Great experience”
“Jamie is hands down one of the most professional, courteous, polite AT&T Representatives I’ve ever worked with. I am extremely impressed with his effort with my situation. Thank you, AT&T!”
“Abdullah what's so professional and helpful along with the female representative who is usually there unfortunately I don't know her name this is the best boost store EVER!”
“Customer service is amazing, they go far and beyond to make sure all your inquiries are met. I will strongly recommend you come to this store for phone repairs, acquire a new phone, get a line with Boostmobile and much more. I really appreciate these two gentlemen’s services.”
“... I've been dealing with this particular Boost store for over 5 years now, and I probably be coming here for another 5 years, I have no problems with this Boost store whatsoever👍”
“I was her with my broken screen and syed help me with a reasonable price compare to other mall compeptirers..and clean my charging port for free of cost mostly recommended my freiand and family people to him..”
“?AWESOME Customer Service here! Located on the 2nd level within Mondawmin Mall. Very easy to find. Nice Little Open Storefront. Sales guy was very Professional, Welcoming, Knowledgeable, Friendly, and Super Helpful...but WATCH the Sales Agents: They Are Very Good @ UPSelling here; you will walk away having spent WAY more $$ than you had intended esp the Accessories !?? With Agent's Diligence, Still managed to find a Budget-Friendly phone with everything my brother needs to game on it, etc. Did receive a Quality Experience & Quality Items too. Agent made sure Every Detail was taken care of and all my brother had to do was simply walk away with his Upgraded New Phone. Thx, Highly Recommend.✌️”
“Best service in a long time. Walked in Ms. Joss took good care of me w/upgrade. She was very calm and patient and knew everything accordingly to my answered questions. All the staff was so nice. I would recommend to this site again. Thank you”
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“I had a fantastic experience at My Gadget Repair techs Cell Phone Repair! They went above and beyond by offering to send out my iPhone 12 to get the screen repaired, which wasn’t an option at other repair places I checked. The staff were incredibly pleasant to speak with, making the whole process smooth and stress-free. I’m thrilled with the service and will definitely be coming back for any future repairs. Highly recommend!”
“The customer service in this store was wonderful. I worked with Angel she made sure I was taken care of every step of the way when I was upgrading my phone pleasant experience.”
“Absolutely the best representatives! Every time I go there I get the best help and support. Very knowledgeable, very patient with all my questions, professional, and polite. I go out of my way to travel to this store from Catonsville, Maryland.”
“Best Store to get cricket service. The store manager Harold was very professional, patient and very knowledgeable. He took his time to resolve my issues, get my line fixed and resolved all the request i brought to him and set up my new Samsung 24fe. Harold, please keep the flag flying.”
“Mann oh mann I went thru hell trying to get this phone on I called customer service i came from owing mills all the way to mondawmin mall and the lady was very rude and charged me 20$ for nothing…so I go to METRO PCS ON 4460 W. NORTHERN PKWY 21215 i came in and ELYJHA helped me rite away i mean straight to the problem made a phone call and said wait 7 mins and after that my phone was on and everything was working fine THANK YOU ELYJHA”
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“I spent time at AT&T, Owings Mills Maryland on August 22, 2026. My representative was Daryl R. I appreciated this interaction very much. Daryl was knowledable, patient and single minded. Single minded, meaning, his only intent was to ensure that I, the customer was satisfied. I had a number of questions and transactions, which were all handled to complete satisfaction. Thank you, Daryl, and to Daniel the manager.”