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“Elizabeth provided great service over the phone when I was looking for a dishwasher and took the entire order which included installation. She also processed my mail in rebates. I am very happy with the entire process.”
“Went to Dyson demo store unplanned was in the mall and wanted to see if they had the diffuser attachment for my air wrap. Zach approached me and asked if I needed help I asked if they had the attachment and he immediately went and grabbed it for me and checked me out. Very good customer service. Quick and easy. Nice guy. Attachment works perfect”
“They gave us a free estimate, ordered, and replaced a part for our breville espresso machine within two weeks. Always communicated every step of the way and was fair in pricing. Very appreciative of this business!!!”
10AM - 6PM
4748 Langston Blvd., Arlington
Appliances
“ABW was recommended by our designer for our kitchen remodel after we had contacted 2 other brands that were not helpful. We're so glad to have been connected with this team! Liviston and Melanie were fantastic as we made mid-design changes and ensured everything flowed smoothly. We're very pleased with our finished kitchen and it would not have been possible without these rockstars. Highly recommend!”
“We have bought two appliances from Bray and Scarff at the Arlington location since moving into our house 6 years ago. The first was a refrigerator - and it was excellent. We went to the store, had a helpful associate show us models, and - boom - a day later had a new refrigerator.Where Bray and Scarff really shined and impressed us, however, was with our recent stovetop purchase. I won't belabor you with the long story, but the TLDR is that we had tried for months to buy a new stove top from an associate at B&S -- and it was dismal. Endless emails back and forth. We paid for two measurements. And we were constantly chasing the associate.I was about to give up, but then a new associate - Ali - stepped in to help me. WOW What a phenomenal change. Ali was thoughtful, fast, and driven to help us get the stove we wanted. He responded to emails and texts within minutes - not weeks. He got the measurement perfect, communicated very precisely about the details, ordered our Wolf induction stovetop within a few short days (as a pose to MONTHS without ordering from the prior associate) and the second things were delivered, scheduled our install. He was also thoughtful and consultative - not pushing us in one direction or the other, but really helping execute our desires.The crew that did the install was also excellent: kind, thoughtful and were clearly experts. They had to cut about an inch into the countertop, remove parts of our internal cabinetry, and had to do complex removal and setup of the fan system from the crawl space. They did the whole thing in a few short hours and ensured cleanup was done properly.Ali and his team are absolutely amazing. If you go to buy an appliance at B&S - ask for him. You won't be disappointed.”
“From the first second i stepped into the store, Mr. Dexter greeted me kindly and was very professional throughout the whole experience. He was never pushy to purchase either. I bought a fridge and a washer/dryer combo. Store was clean and convenient. Best experience from start to installation. Thank you Mr. Dexter!!!I just went back to Mr. Dexter and bought more appliances. Super knowledgeable and never pushy. Educated me on differences and got me the best deal around. Very professional!! Highly recommend.”
“Sad to hear Dabney passed away a few months ago. He and his family was the heart and sole of that place. I have not had the pleasure of visiting with the new owners.”
“Appliance land does not look flashy from its exterior, but I am sure glad that I walked in to check it out.
We were looking for an appliance for a rental unit as well as a refrigerator for our home.
It was obvious from only a few minutes into our conversation about the Appliance we needed for our rental unit that Kurt was a subject matter expert and knew his stuff very well .
Many of the people working at the flashier appliance stores like bray and scarf, or at the big box stores, are well intention but they simply don’t have the same level of expertise that Kurt and fellow Appliance land staff members have.
We weren’t intending to buy a refrigerator from Applianceland but they met, actually beat the Costco sales price, so we bought that unit from them as well .
I very heartily recommend Appliance land because it seems like an outfit that has the expertise and knowledge to help you pick the right appliance for your needs.
I had done my research and can smell bs a mile away but I did not get any bs or any up selling.
One last thing, the delivery team did an excellent job installing the rental appliance in not the easiest of spaces.”
10AM - 6PM
5526 Nicholson Ln, North Bethesda
Appliances
“We’ve had to replace several appliances in our home over the past year, and it was an unpleasant experience with every store we tried — Best Buy, Bray & Scarff, and Costco — . There were defective appliances, poor install and poor service when the appliance had an issue. Our most recent purchase of a dishwasher at ABW was the exception. Our salesperson Prayer was fantastic, and the service was outstanding in every way. Prayer was knowledgeable and informative but not pushy.
Something people don’t always consider when buying appliances is the install process and who will handle service if something goes wrong. The service technicians at ABW are extremely knowledgeable, respectful of your time and home, and the entire process is well-organized from start to finish. The delivery team stayed and tested our dishwasher and were not rushed to leave even though we were their last delivery. This is in marked contrast to our other deliveries. The service guys are also fantastic. The ABW team truly aims to help you with everything. I only wish I had found them sooner.”
“This is the best home Depot nursery I've ever been to. Much more stuff than the one in my home town. I love the Rockville location.
The workers are extremely nice and helpful. Especially Abigail and a Jamaican accented young man in the garden center.”
“I've used Trible's a number of times, and each time they have been amazing to work with. They have a great selection of parts in stock and their prices are unbeatable. On my most transaction they even volunteered to stay open for a few extra minutes so I could pick up my part. Highly recommended!”
“Tribles is great. They serve mostly appliance repair businesses. So, they and their other area stores have parts in inventory that you can't get locally anywhere else.
This includes tools and supplies to service appliaances.
Recently, I got the Supco RLE202 Dryer Vent Cleaning System and along with my vacuum cleaner and electric leaf blower, it worked like a charm to purge the "dust bunny nation" colonizing my dryer duct! GO GET ONE, and check Tribles out.”
“I request an AC repair online on Saturday afternoon and got a call back in 10 minutes. Scheduled for Monday morning. Joe called me at 8am and he was already on his way to my house.”
“Sean out front was so helpful, really made life so much easier.
Also Courtney at customer service was probably the best representative we’ve ever worked with. So patient and extremely competent. Thank you!”
“I had a really great experience at the Miele store. The staff were professional, knowledgeable, and took the time to explain the different products without making me feel rushed or pressured. The showroom was clean and well organized, which made it easy to compare appliances and understand the features of each one. I especially appreciated how patient they were in answering my questions and helping me find the best option for my needs. Overall, the customer service and quality of the products left a very positive impression, and I would definitely recommend this store to anyone looking for reliable, high-end appliances.”
7:30AM - 12PM
800 E Gude Dr, Rockville
Appliances
“We were shopping for ceiling fans for a new construction house. Jane Broomall helped us out and provided excellent customer service. The online capabilities helped a lot and made everything smoother and easier. Jane worked hard to find us what we needed at a good price. When we ordered, the price on the invoice was higher for some items than the price quoted, and when I pointed this out, Jane successfully got us a refund for the difference. I would definitely use Ferguson's again!”
10AM - 5PM
800 E Gude Dr Ste A, Rockville
Appliances
“Jane Broomall was a great help to us in selecting items for our bathroom remodel. She was patient and helped select items that fit our taste and that were available for our project timeframe.”
“Great experience with the staff. Clarissa and others were very helpful in the online pickup section, and Clarissa saved a workshop from getting wrecked by an inconsiderate customer. This HD is the only one I go to, the staff are great.”
“Wonderful garden department. Very convenient and store representatives are usually helpful or at least try to be (Ace Hardware has much better trained and knowledgeable store reps). Whenever any packaged product is bought, however, usually go to the hardware/fastener section to purchase real screws or hardware for the product, as sometimes the included hardware is of such poor quality that they don't hold up, e.g., screw heads that shear off when you use a power screwdriver - good luck digging out the screw post. Nails that are of questionable integrity and content. Stainless steel hardware should not rust. Nonetheless, very happy that they have and offer what they do, as they are very convenient. Also find their Android app to be very convenient.”
“The owner has been in business for about 40 years. He is honest and extremely knowledgeable He can do repairs or provide the customer with an appropriately priced vacuum. Recommended”
6AM - 10PM
14000 Georgia Ave, Aspen Hill
Appliances
“This is a huge store, & I am just referring to the regular store not the attached equipment rental area. I was here on a weekday morning, & I saw employees everywhere I looked. I never had a problem finding someone to ask for help from. I recommend this Home Depot for all your seasonal decorations & your home improvement, fixit and related maintenance items. There is also a nice, large and clean men's restroom. The Christmas decorations you can get here are awesome & more than enough to decorate both the inside & outside of your home in the spirit of the season. If you are looking for a good sale they are in every department of the store. There was clearance in the gardening department and winter hand warmers on sale at the entrance. Until next time be kind to each other. @yelpdc #homedepot #christmastime”
6AM - 10PM
7111 Westlake Terrace, Bethesda
Appliances
“In the past while shopping at Home Depot (Bethesda), it was a struggle. Whether it was because of Covid or the lack of staffing, you would need to figure out things yourself. Sometimes you were very lucky when the staff would at least point in the directions of what you were looking for. Today, we stopped by to pick a masonry drill bit set and the customer service were through the roof! It was amazing! Wow, we were shocked at the level of customer service! Great job!!! Don”
“Today I desperately needed an HVAC Fan Blade. I went to Johnstone Supply in Gaithersburg, Maryland and they were great! I searched a couple of places prior to Johnstone Supply and got no help. When I arrived at the Gaithersburg, MD location, Chris immediately reached out to me and he was excellent. Chris stuck with me till he found the part and processed it quickly. Johnstone Supply in Gaithersburg Maryland is Excellent. - Don”
“Sales persons Brie and Pat were amazing, but specially Brie, service was quick, very professional, very friendly, very respectful, I will come back and buy any product not necessarily because of the products, which are of high quality production, but, most likely because of the incredible people working for you at this branch. Congrats! Cheers! Giovanni Nicolacci”
“Most electronic stores and online stores carry almost all similar products. What makes then a store different is the customer care and experience, I believe. In my visits to the store, Manager Mike has always been helpful, listens carefully and offers all the support he could. Also thanks to Cruz - an associate.
I rank the store 5 stars primarily because of Mike. Well done and Thank You, Mike.”
6AM - 10PM
7111 Westlake Terrace, Bethesda
Appliances
“I came in last night to get a thermostat guard and some drip pans for my plants. Everything was very easy to find and also very well stocked. Self checkout was a breeze even though there were also cashiers available too. I recommend this location because they have a great selection in the garden department.”
“AJ Madison’s customer service in my experience was AAA. There were issues with my order, due to me entirely. First I ordered the wrong range then I didn’t do my diligence checking out the replacement range and missed some damage. AJM never gave up on me. They continued to work with me until I received the range I wanted. Everyone I encountered at AJM treated me with kindness and respect. in my estimation AJM went over and above to make sure I was a satisfied customer!!! I would not hesitate for a moment to highly recommend AJ Madison as a company to do business with.”
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“Steve and Bruce are very knowledgeable, helpful, and a pleasure to deal with. They have a great flooring selection and helped us find what we wanted. I highly recommend visiting Carpet & Vacuum expo for your flooring needs!”