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“I’ve been going here for 3 years returning Amazon packages that I have repackaged in original packing, new packaging, or that only require the scan of a QR code (no box). At times these have been very frequent returns.
Early on, when I brought a box in that wasn’t fully packaged, the woman at the store told me that next time they’d have to reject it or charge for packaging in-store. She wasn’t rude and it’s certainly reasonable that she, as a business owner, doesn’t need to consistently defray my costs.
I happily use this UPS regularly.”
“I had a great experience at the Vienna UPS store! The associate Andrew was incredibly helpful and attentive, making sure all my needs were met with professionalism and kindness. The other team member was also very friendly and they both went out of their way to provide excellent service. Overall, both of them made my visit smooth and enjoyable. I highly recommend this location for their outstanding customer service!”
“Minuteman Press is super reliable delivering their work always on time. They have extreme attention to details and strive to make their customers happy. I have used them for several years and enjoy their great work.”
“Diego and the Minuteman Press team were great. They gave great and responsive customer service. The turnaround time was quick and the price was very affordable. I will definitely use Minuteman Press in the future.”
“This is long overdue. I was on a work trip and last minute noticed I needed access to printing for marketing collateral books. Although they’d already closed for the day, Leslie Klein reopens to let me in and print my collateral. She was so sweet, beyond generous, and didn’t even make me feel I had inconvenienced her. Her husband also came to pick Leslie up with their pup. And we all just got to know each other while working together. Honestly, it’s the warmest interaction I’ve had with stranger in a long time. We even hugged goodbye lol. THANK YOU LESLIE!!!”
“Time, customer service and precision when comes to those guys goes to 10 stars . My car shop finally looks grate thanks to new design and logo.
Highly recommended!”
“Excellent service! Went there a couple of times in the past few weeks to get documents notarized. They have multiple notaries on site from 9 am through 6 pm (save for lunch break), which is rare. Costs $5 per signature.
Prompt, professional, and no fuss involved. Highly recommended!”
“I worked with Diego and he did an amazing job designing posters and programs for an event on very short notice. I would gladly use them again for future projects.”
“My experience with UPS at South Lakes Shopping Center has always been positive!! The staff is consistently positive,friendly and accommodating. Special shoutout Semaj!!”
“I live in Houston and had a package that needed collecting from just down the street from this UPS Store in Washington DC. I spoke with the manager (Janiya) who did me a HUGE favour and actually went down the street and collected the box during her off hours and then took it back to the store to affix my shipping label. Service like this is just so rare these days. Cannot say enough nice things here.”
“I wish I could rate this business more than five stars. Allegra Marketing met my job needs on a very short deadline and provided me with a quality print. They had my product ready ahead of the estimated time they said it would ready. Miguel, the customer service representative, was extremely helpful and very polite during the printing process.
I definitely recommend this business!!!!”
“The UPS Store in London turned my “how on earth do I ship electronics to NYC?” panic into a smooth, smile-filled experience. The staff were super friendly and helpful—though I’ll admit their charming British accents briefly made me wonder if I was in a high-end period drama about parcel delivery. They handled my shipment like it was the crown jewels, packing everything securely and walking me through the process with patience (and tea-worthy politeness). Prices were fair, service was quick, and I left grinning. If you ever need to ship something overseas from London, these folks will treat your package—and you—right. Brilliant!”
“My experience was great because the technician, Jared, was patient, understanding, reliable, and clearly very skilled at his job. He took the time to explain everything thoroughly, made sure I felt comfortable with the process, and handled the situation with professionalism from start to finish. His overall approach made the entire experience smooth and stress-free.”
“Print1 has always been a reliable resource for all of our printing needs. They are quick to respond and are cognizant of our deadlines. I highly recommend Print1!”
“Convenient located in Tysons, great service, quick turnaround time, and amazing pricing. Locally owned and operated - would prefer coming here over any of the bigger companies all day! Vivian was great in assisting me, was thorough, and more than helpful. Thank you to the team at Sir Speedy Vienna!”
“Marlon is the bestest! I addressed my package in my own calligraphy and he showed it off to another customer as if he were a proud parent, he made me blush and he made my day! Super friendly!! from now on he has my business!”
“Absolutely fabulous experience. Brought in an old, beaten-up frame and a high-res picture file -- George printed a beautiful giclée on canvas and framers put it together seamlessly. After a negative experience at another print shop where they condescendingly and incorrectly told me they couldn't make this piece happen, KH brought it to life. Thank you!!!!!”
“Joe at Alpha Graphics was very helpful in providing advice and executing my plan to create a large map that I could give to a friend even though this project must have been relatively small. Joe's skill, professionalism, courtesy, and patience were exemplary. He combined files for two large USGS maps, cropped them to the coverage I wanted, expanded the resulting map to the size I needed, printed the map, and laminated it to a heavy plastic backing. The result of this custom job was precisely what I wanted. I could not be more pleased.”
“I can’t thank Maribel, Harris, and Leo enough. They were patient and kind and really helped me pack several awkward and heavy packages. They really went above and beyond - and even worked with the driver (thanks, Hopkins!) to retrieve and repack an item for me. Customer service at its finest and I’m so grateful-thank you!”
“Excellent experience here. The counter sales clerk was on point, quickly taped the package and processed my return to Amazon within minutes.
Store is very organized and clean.
5/5”
“I have been using Minuteman Press Tysons for a few years now and they deliver every time! The staff is awesome to work with and they accommodate my last minute asks. They truly go above and beyond to get your print products right. You are in good hands coming here. I’m a very satisfied customer.”
“The staff here are courteous and friendly. They've been very helpful, even while managing several customers at a time. I appreciate their customer service and patience. It is wonderful to have such a great small, family-owned business within walking distance.”
“They’re the best. Went to two ups and 1 usps they were slow not nice and helpful. David is the best. He works fast and respectful. Overall professional. Thank you”
“This place is awesome. Friendly and helpful. Will take your package and make sure you get the best rate for shipping. Nice store, lots of variety. If you're shipping for Christmas, they even have a deadline schedule you can take with you. Kudos to a great owner and staff.”
“I have been using their services for years. They are so helpful. Anytime I need to box and ship something large or fragile, like art work or a musical instrument, I take it here. They pack it properly and get it safely shipped. Thank for your great service!”
“I came in for fingerprinting and also had another task to return my price through FedEx. They were very efficient and very helpful. It’s a personal shop here in McLean.”
“I have been here countless times and never met an unfriendly employee. Very helpful, the line can get a bit long but they are always staffed well from what I can tell and get through it pretty quickly.
May I suggest having a dedicated individual for printing services and one for shipping services? Not sure if corporate allows it but it would perhaps streamline things for everyone.”
“Absolutely outstanding customer service. We had many changes but they were able to complete the work professionally on the agreed upon time line. I would highly recommend their services!!!”
“This has been the best UPS Store I’ve used in the area based on multiple visits. Printing was always reasonably priced, and I could just email the label and they’d take care of it.
Even though it’s in a busy location, there were usually enough employees working, so wait times stayed short and service moved quickly. Every time I went, including during peak hours, they handled the flow of customers really well. Overall, I’ve consistently had a good experience here.”
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“I have been so happy and satisfied with my UPS Store. They are so helpful and pleasant every time I go in there. All of my packages get to their destination in perfect condition and in the appropriate time promised. They wait on me quickly and efficiently. So, service is great. I am sending out packages and they make it easy and stress free. I think that they are a fair value for the services they provide. I recommend them highly.”