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“Alex and Carlos did a great job! They were extremely detailed and careful with all of our things. They made the moving process seamless for us and we knew we could trust them. We would definitely use them again for our next move and recommend them.”
“We used Extra space for 4 years. While there the team was always willing to go above and beyond to help with requests. They worked with me to make sure my receipts met our stringent policies, made adjustments simple, and when it was time to move out helped us every step of the way. I would highly suggest using them for your storage needs.”
“Very smooth experience working with Carmen and her new assistant. They were super accommodating and patient with me even though I did not have all required documents to rent a new parking spot. Highly recommended.”
“Having used other companies before, I can say without hesitation that the folks at the Fillmore location are the best . Always friendly, always willing to accommodate and the facilities are super clean ! I will definitely use them in the future and strongly recommend them to anyone who needs storage !”
“Use these guys. I had 2 pick ups, one in DC, one in MD and the final delivery in VA.
They were precise, efficient, flexible, professional, reasonable, courteous and they did it on a Sunday!”
“I've used Nation Capital Movers twice now and they have been great - on time arrival, very efficient execution and had us in our new place in no time! Can't recommend them enough, great team, great price, and great service!!”
“This is THE BEST storage facility and related service we’ve ever experienced. Chris and Jenish were helpful, patient, informative and friendly. The prices are fair for the area and the facility is clean and secure. There is nothing more we could ask for and I will recommend this location to everyone who asks. Thanks guys for making one thing in our hectic lives seamless!”
“Best storage units in the area. We hace used three times.The manager, Roy Adams, is fast and efficent. Keeps the office and units spotless. The only negative is their policy to mandate the pur hase of their locks for $21 each when I have the same lock with two keys, purchased from thethem prviously, in my hands. Thought that was a little excessive. Still was an extremely positive experience.”
“I rented a storage unit here for the past year and a half. I recently returned the unit, but I would certainly rent here again if I ever have a need for storage space in the future.
First off, the customer service Josh provided was always helpful, friendly and professional. He was well-versed in everything I needed to know about my account and rental charge. He also certainly has experience supporting customers and I always immediately felt relieved when I would call and he would answer the phone.
Before signing my storage leasing agreement, Josh allowed me to tour the space and I immediately knew it wasn’t going to be big enough. He was able to show me other available units on the spot that were more spacious and I was able to secure the right size storage unit for my needs.
This business was always very prompt with communication, including automatic payment reminders and once when there was an odd smell they found in the building. (They were able to resolve the issue.)
This storage building is in a convenient location for me and I liked that it was climate controlled. It was also always easy for me to get a parking space right outside the loading dock. The business also sells storage unit locks that are very durable, and I even purchased some packing supplies there when preparing for my move. (They offer discounts on supplies to those with a storage unit.)
Elvis helped me close out my account and he was very kind. The process was super easy and straightforward and I feel like this business always goes above and beyond for its customers. Thank you, Security Public Storage!”
“The top notch crew of Bill, Ana, CarlosP., Toivo, and Tyler did an Herculean effort on an unexpected last minute move, when the movers originally hired failed us. We are extremely grateful for their professionalism, patience and 100% damage free.”
“I am writing to commend the exemplary service provided by Mimi. Her outstanding professionalism, combined with a remarkably welcoming and approachable demeanor, truly elevated my recent storage experience, turning what might typically be a routine task into a surprisingly positive interaction. Mimi demonstrated a comprehensive understanding and adeptly addressed every one of my inquiries, ensuring clarity and reassurance throughout the process. Thank you Mimi!”
“A 10/10 experience from start to finish. The facility is super clean, safe, and the units are very accessible. The customer service here is outstanding; they answered all my questions right away with a great attitude. It gives you real peace of mind to leave your belongings in such a well-maintained and secure place. Totally recommended!”
“I had some questions about renting a unit so I visited. Carlton was very helpful and showed me around. The units look good and I would feel good about a unit renting here. Thanks”
“Luis at the Kensington location could not be more helpful and accommodating. He genuinely puts customer needs first and goes the extra mile to help. He is the reason I come to this location.”
Open 24 hours
5329 Westbard Ave, Bethesda
Self Storage
“I’ve been renting a storage unit at the West Bard Avenue facility for several years now, and I’ve always been impressed with how well it’s run. The place is clean, secure, and easy to access, which makes a big difference.
The staff has consistently been helpful and polite, and they’ve always given me clear, accurate information about my account. I especially want to mention Jared, who recently helped me sort out an issue and went the extra mile to resolve it in my favor.
It’s reassuring to know there are people there who genuinely look out for your best interest. I really appreciate that.”
7:30AM - 6PM
8585 Atlas Dr, Gaithersburg
Self Storage
“Alejandro and his crew were great. Very professional, responsible and organized. They did a great job and I would highly recommend them. They were very polite and conscientious, and worked a very long day in the hot summer sun. I really appreciate them.”
“The team was great, definitely helped make the process easier, I was able to get pretty much everything security storage offers, a moving truck, not one but 3 storage unit, boxes, and locks for my units with flexible time to get me all sorted out!
Jordan and Juan were great!!!”
“Lilly was so so helpful and made my stay feel like I wanted to come back again. I will recommend ExtraSpace because of Lilly and the entire staff. Location was great as well. JF”
Open 24 hours
807 S Frederick Ave, Gaithersburg
Self Storage
“Had a great experience today. I started my rental online, unit was ready to go within the hour. Unloading area is spacious and flatbed carts available to use. Facility is easy to get to, super clean and Jason on staff was very helpful. Thank you!”
“Eugene was incredibly helpful! I was hesitant about choosing the right storage unit size, but he made the entire process so easy and stress-free. He was patient, knowledgeable, and very kind while answering all 100 of my questions ?. His excellent customer service made a big difference, and I truly appreciated his help. I would definitely recommend this place to anyone looking for storage!”
“I was really satisfied with the customer service during my recent move in. Jason was very helpful and nice. I had an issue with the unit I moved into and he arranged for me to move into a new unit right then and there. Also, the property is very well kept up and modern. I would definitely recommend renting from them. A+++!!!”
“I can't speak for all locations but Kensington - Nicholson Ct has the best personnel - Manager Jesse and Khin are the most personable and easiest to interact with - excellent customer service. Thank you for appreciate the help always!”
“Called them one day to get pricing and information on units. The person that answered and helped me was awesome I believe the name was trey not sure if I'm spelling it right but they were a lot of help and had a great attitude unfortunately my move date was changed and the need for the unit was placed on hold. I would recommend this place based off the interaction I had overall great experience I had.”
“Ismail was able to get me setup with a new unit very quickly. Amazing customer service. Easy process. Highly recommended this location for your storage needs.”
“I rarely leave reviews, but I felt compelled to recognize the outstanding service I received from Tom.
From start to finish, he went above and beyond to help me get exactly what I was looking for. He was friendly, courteous, patient, and genuinely invested in finding a solution rather than just completing a transaction.
In a time when great customer service seems increasingly rare, his professionalism and positive attitude truly stood out. This was one of the best customer service experiences I’ve had in many years. He treated me with respect, communicated clearly, and made the entire process easy and enjoyable.
Tom is a tremendous asset to Public Storage, and I hope his efforts are recognized. Thank you for setting such a high standard for customer service.”
“Manoj was absolutely amazing! We lost our keys and he was so helpful and had to cut the lock off! He did not shy away and came with the kindness of his heart & spent 20 minutes, making sure it was all set. I would recommend Manoj and this place to everyone!”
“I recently worked with Austin at the Falls Church location on two long-term rentals. He was fast, knowledgeable, helpful, friendly, and efficient. Great experience. My third time renting there and I'd do it again f I need more space.”
“Excellent experience at Public Storage in Spring Hill, McLean. Antonio was wonderful. He showed us the unit, explained everything clearly and in detail, and made the whole process easy and straightforward. He was very knowledgeable, attentive, and professional. Highly recommended!”
“These guys are amazing! Would recommend 100%. The move day was smooth and stress free. I paid a fair price and the movers were professional. Will use them again in the future!”
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“I used Jake’s Movers and had a really good experience. They showed up on time and did a great job. I was honestly a little nervous at first because I had a bad experience with another moving company before, but I decided to give them a chance and I’m really happy I did. Easily the best moving company in Rockville”