Verizon's Owings Mills store at Foundry Row has received numerous positive reviews from satisfied customers highlighting the exceptional service provided by its staff. Many customers praised employees such as Jasmine, Toni, and Joey for their informative and patient assistance, often going above and beyond to ensure a pleasant experience. Customers appreciated the welcoming atmosphere, where staff members engaged in friendly conversations, even taking time to interact with children, creating a warm environment. The store's team is noted for their professionalism and genuine care, making customers feel valued rather than just another transaction. One customer mentioned that despite initial frustrations with their account, the staff remained patient and dedicated, even staying after hours to provide help. Reviews emphasize the employees’ ability to handle difficult situations with humor and kindness, which contributes to a strong customer loyalty. Overall, Verizon's Owings Mills location is highly recommended for anyone in need of mobile devices or services, thanks to its attentive staff who prioritize customer satisfaction and create a positive shopping experience.
Jasmine is very good，She was extremely patient in helping me solve all the problems. My English is not good, but she helped me complete all the questions. Thank you very much.
March 2025
Knowkedgable staff. Wait was not long. Employee made good recommendation.
May 2024
Made an appointment on website & service was very good.
