“This has to be one of the cleanest, most organized Harbor Freight I go to.The employees are always so friendly and helpful. I'm a Harbor Freight fan, and it is extremely helpful when you can ask any employee where an item is, and they will walk you to it. It's much better than a big box store. Keep up the good wirk.”
“Now that I have given them five stars their heads will expand exponentially and they will not be able to fit inside of their hats.... Seriously , one of the better electrical stores to deal with.”
“Khalil is a great asset to your company. I came in yesterday for an item that your company no longer carries. It was something I always purchased through your company. A fuse that I needed right away. He not only told me where I could get it immediately, he actually looked it up and told me what isle and bin to look for in the competitors store. That's true customer service. He couldn't provide what I needed. And, new I didn't want my family in the dark with no light. He went above and beyond to help me take care of my family. He is not only an excellent salesman but an excellent human being. That goes along way in today's world. Thank you so, Khalil.”
“We shop here for a variety of items - from pet food, to cattle panels for our garden, to clothing (when on sale), gardening supplies such as gloves, seeds, soil. Overall, the staff is helpful and usually easy to find.”
“Needed a new trash can. They were in the overhead. Employee went immediately to get lift to bring it down. He wheeled it to the register for me
While I waited for him to bring it the cashier gave me a cold bottle of water. It was very hot in garden area. It was then taken out for me and loaded into my car. Excellent shopping experience.”
“I was in the gardening department and this kind young lady Brooklyn asked me if I needed help & she was already busy but she seen I was struggling and the way she multitask and the knowledge she had I left very impressed, satisfied, learned new things to help with my garden & most importantly she was very patient in answering all my questions & did not make me feel as if I was a bother. I’m not sure if she’s in any kind of management or like a shift leader but if not u might want to think about something…. These are the employees you want working for you . @ the very least will u please tell her thank you for turning a one stop into a returning customer! Thank you Brooklyn!!”
“Love Rommel's Ace Hardware. Great, very helpful staff. Always someone who will go out of their way to help you. Forget the big box and get real service at Rommel's Ace.”