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“The Tech Pros Shop is the place to visit whenever you need any phone or computer fix. 7 days per week. Please come visit to pick from a variety of services and products. See you soon.”
“Even while being deluged with customers all day and probably not getting to eat lunch..these 2 ladies provided excellent service to everyone that was in there while I was there”
“Came to Verizon of Ellicott City for an issue. The technician was knowledgeable and courteous. He helped with several troubleshooting issues and did not attempt to sell me a replacement phone. I appreciate his kindness and transparency. Great employee (Raghav)”
10AM - 8PM
7000 Arundel Mills Cir, Hanover
Mobile Phones
“I had my first phone fixed here, and the job was very well done and professional, the people are very welcoming and friendly and the prices are very reasonable and if you ever come back they may give you a discount as it happened with me?. Im very very happy with their job !”
“Don did an amazing job helping me set up a new phone! Super quick and easy! He helped explore phone options thats would work for me and answer any questions i had!”
“The young man that works here is very nice, but there not open during the hours stated, they are at least 2hours late. Open like 9 or 10, I call before i drive up there”
10AM - 8PM
7000 Arundel Mills Circle, Hanover
Mobile Phones
“Emir did a fantastic job on my phone! Pricy but worth every penny. Im even able to use my fingerprint which was something we thought may not work! Great customer service! Thanks Emir for your excellent care for my device!”
“Devon was very helpful and kind. His customer service was great and satisfactory. Definitely suggest him for any needs with AT&T or Verizon customers who want to switch.”
“This is by far the best Verizon store in the area! I’ve had quite a few visits for new phones, help with phones, etc. and they have been friendly and helpful each time. I was just in yesterday to replace a phone, upgrade a phone, and switch our account from a consumer line to a business line and Lexi was incredible throughout the process, even when we encountered a few hiccups with the system. Changing our account from consumer to business was quite the time consuming task but Lexi was extremely patient and explained the process thoroughly.”
“Divine went above and beyond to help me with my phone transfer and the entire process. The best customer service and assistance I have had in a while. Truly, thank you.”
“Merelyn and Miss Nerah was the best! They assisted me with all my needs and even told me about the home Internet that I will be looking into! Thanks for hiring great people !”
“Octavius was the most patient, courteous and knowledgeabpercy sales person. He helped me port my phone over from Cricket. This was an arduous process to say the least, but he kept me calm. This process took a few hours. I am so thankful for his care and assistance in this matter!”
“This review is specifically for Jala at the Waugh Chapel store. She spent several hours a few weeks ago helping me with an issue that involved the sales team and IT support. She was very patient, professional, accommodating, and friendly throughout the entire process. Thank you, Jala!”
“I came in with my newborn and 1 year old when the store was very busy. The man working alone kept his cool and let customers know there may be a wait. Then they were able to get another employee to come in, Adrianna. She took care of my request for a new phone with ease, a smile, and a great personality. She engaged with my babies, was very personal, and grabbed a selection of cases/screen protectors for me to choose from while I chased my 1 year old around. She had everything done quickly and efficiently. Thank you!!”
“Was very pleased with this shop. The person who works the counter was very nice and knowledgeable. He quickly figured out the on/off button had fallen off my Samsung S10+ phone. He didn't have any in stock (he checked) and quickly ordered 1 for me. Once it arrived, he called me to let me know. When I arrived, he promptly fixed my phone 📱 and phone 📱 case.
The shop doesn't look very impressive and has limited parking (I would guess no more than 6 spaces) BUT, they do good work 👍 👏 at reasonable prices. I'd recommend them if you live in the Glen Burnie area.”
“Peppermint Vodka Birthday shots for Jesus...Yay! And Vanilla (all the flavors stocked) Jim Beam, a nicehuge selection of popular booze for gifting, etc?, always attentive & friendly staff who know their stock for the + years I've patronized this little neighborhood business.Merry Christmas folks. Stay healthy & Be kind?✌ Blessed Be”
“Absolutely the best representatives! Every time I go there I get the best help and support. Very knowledgeable, very patient with all my questions, professional, and polite. I go out of my way to travel to this store from Catonsville, Maryland.”
“I don't do reviews unless I am upset about a company. But the two Latino young ladies did such a wonderful job for me. It wasn't my intention to leave Metro
But I went there thinking it was a Metro store.The lady that opened helped me see in my phone that I was at the wrong store and asked if I wanted to switch. We called my previous provider and got the codes to switch me over. She was thorough with everything and although other customers were coming in she was able to wait on them and still work on my switch over she had a problem transferring the apps but her associate came in and assisted with the customers and my phone and was able to get all apps transferred. I was there a little over a week ago and I wish I knew their names
But the two Latino young ladies really impressed me how diligent they are with customers and extremely knowledgeable...
I hope this Boost service is as good as those two young ladies.”
“All 5 of these stars are for Marvin, the sales associate. We have had the MOST frustrating experience with AT&T customer service for the last few days but he has done everything he can to help us and is literally the reason we’re holding on to hope for AT&T as a service provider.”
“Mike was very polite and patient with me and knowledge for someone who's 68 young but not knowledge able with modern technology. He encouraged me to purchase a table , something I need to enhance my vision for viewing. He was very
Aprapproachable and understood the needs and concerns. My experience was highly appreciated. Great customer service was rendered . He is the same with all His customers. Submitted by, Ms.DC Baker”
“Great customer service and quick help! I had an amazing experience at Boost Mobile Patapsco. Victor was extremely helpful, patient, and made the whole process simple. He helped me choose a plan that saved me a lot of money while still giving me reliable service.
I was traveling with my family, and having Boost Mobile’s data service helped me stay connected while I was away. It gave me peace of mind knowing I could use my phone when I needed it without spending a lot. I really appreciate Victor’s excellent customer service and would definitely recommend Boost Mobile Patapsco to anyone looking for affordable and reliable phone service!”
“Had a Great Experiance at the Laurel fort Meade boost store, needed my son's prepaid phone to work again and the attendant was courteous, professional and abstute to assisting me with my issue, she was able to savage my son's prepaid phone and include it on my already account, perfect. Thank you boost 👍🏽🫡”
“Today I met Dimitric. He was awesome!!!
My mom needed her phone on the accessibility mode and wanted password off and wanted the speaker function. He was able to complete everything and explain it and was the friendliest representative I’ve probably ever run across.
There was no sale involved. He was so helpful and I so appreciate him getting my mom’s phone exactly how she wants it and more importantly needs it ?!!! He was so friendly, fast, helpful, etc. I had to come here and tell hopefully his manager and everyone.”
“Chris and John were absolutely fantastic! They were friendly, knowledgeable, and incredibly helpful throughout the entire process. What is usually a stressful experience was smooth and easy thanks to their patience and professionalism. They went above and beyond to make sure everything was taken care of. Excellent customer service! I highly recommend working with them, and choosing this AT&T location for assistance.”
“Mr. Jake Darling provided me A+ customer service. He greeted my husband and I the moment we walked into the store. He was very pleasant, and knowledgeable of his job. He is an outstanding and valuable employee with Verizon.”
“Rodney and his coworkers were super helpful. They helped me get on a better plan and upgrade to a phone that suited my life and work style better. They also helped my brother upgrade his phone and get setup as a new Verizon customer. Definitely come here!”
“Today I had a lot of help and very pleasant experience at your location at Hospital Drive Glen Burnie, Md. By Lucia and Pedro J. They were wonderful and very helpful.”
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“Demetrius at this location was extremely helpful, Efficient and professional. I was very thankful he was able to resolve my issue of activating a replacement phone quite quickly. Keep up the good work. CW”