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“Mark was so helpful to me for my first time shipping packages for my small business! He was incredibly helpful, kind, personable, efficient and quick. Most importantly, kept his cool while other customers were unbelievably rude and obnoxious to him over simple things! Yuck behavior and shame on them! But no shame for Mark, he is an excellent worker and deserves a raise!!!!!!”
“Shaquan was very friendly, professional and patient. He took his time because I had to scan my fingerprints several times before the machine accepted my results. Excellent customer service.
Thanks,
Phyllis Chestnut”
“The store was clean and the workers were friendly. Chris was especially helpful and provided great insight with the printing process. I really appreciated his hard work.”
“Eden was amazing. She helped me right away and answered all of my questions making my experience a great one! The facility was clean and organized and I will definitely come back for my next return!”
“I am so pleased with my Logo sign. Michael was phenomenal and executed my vision perfectly . Thank you all for your flexibility so grateful . Ryan was so awesome in making sure it was up and done neatly. Highly Recommend ! Looking forward to using your services again in the near future.”
“Same Day service!!!
Excellent customer service!
Outstanding turnaround times!
Numerous product options!
300 prints done in less than an hour!
Thank you so very much for helping us get our finished products on such short notice; we appreciate your services.”
“The technician who assisted me, (I believe her name is Melody) was very efficient, knowledgeable, professional, and friendly. She knew that I was busy so she got a little info from me, worked on the issue, then called me back when she said she would. She then stayed on the phone until she was sure I was able to get back into my emails. Thank you so much!!”
“Staff in the print services department are awesome! This is my go-to for printing, especially for last minute needs and self-service. Love that I also earn rewards points for future purchases.”
“My father recently passed and he was an outstanding artist. Him and his friends hosted their art show here and had an awesome tribute to my dad displaying his work. The location was small but charming, they had lots of fun art trinkets. I brought a unique ink pin that looks like a paint brush. It is a very personal shopping experience not like commercial businesses, If I ever needed to frame anything I would come back.”
8:30AM - 6:30PM
1011 Bay Ridge Ave, Annapolis
Printing Services
“I am writing to commend the staff at this UPS location for their outstanding service on April 24, 2026. I visited the store in Annapolis that day for assistance with my documents, between approximately 12:10pm, and the staff member who assisted me, named Conrad, was exceptionally professional, patient, and efficient. He carefully guided me through the process and ensured everything was handled properly, which gave me great peace of mind. During a particularly busy and stressful period for me, his kindness and professionalism truly made a difference. It was a wonderful experience, and I am very grateful for his help. I hope this message can be shared with him and recognized internally. Thank you for providing such excellent customer service. And thank you to Conrad specifically!”
“Signcraft was absolutely fantastic to work with for both our father's and mother's urns. The quality and craftsmanship were exceptional and they were very accommodating with our short timeline.”
“Had an easy print job, double sided color flyer. They did it in an hour and they were very knowledgeable about paper weight/style/etc. to get the best product. Thanks!”
“Minuteman is wonderful! They printed invitations on our cardstock with impressive results. The birthday banner Minuteman made was beautiful! Allan sharpened the image I emailed and edited it to perfection. Professional service done with kindness and expertise. Fabulous printer!!”
“I couldn’t be happier with the service I get every time I visit this store in Edgewater. I had the pleasure of meeting Cathy, the owner, on my last visit and had to tell her how much I appreciated being treated with such care and professionalism. I had an issue with my large packages and she helped me out and even followed up with me the next day!!! That kind of service is rare these days.”
3:00 AM - 3:15 AM
511 Fourth St, Annapolis
Printing Services
“Lisa is a fine art photographer with exquisite taste. Her work reflects the inner soul of Annapolis.In addition to her gallery, she offers fine art printing services. I always use her for my best work for both printing and framing.A true gem of Annapolis.”
“As always, Cindy is there when you need her! Although she moved from Waugh Chapel to Edgewater, I'm glad she's still close by to get packages out -- I had 7 items that needed boxes, packaging materials, & shipping. She takes a lot of care with our items and goes over all shipping options. I'm more than happy to support this small business!”
“Tried to find one item in the store. Walked past 3 store workers, no offer to help. Went to leave, person at the door asked if I found everything. Basically she helped me find the item and size I needed. Nothing like good help.”
“Excellent experience with this location’s work. The staff has been supportive, creative, and responsive with each job I’ve sent their way. My wife especially enjoyed a Mother’s Day spiral book they printed for our kids to draw in. I highly recommend this team for any creative print jobs you may have.”
“Thank you Claire, David and their great team. They came up with an awesome design for the name of my boat.I couldn’t be any happier, it turned out perfect!!Thanks again!!”
“I used FreeState for 20+ years as an attorney before I retired. EVERYTHING was always completed perfectly and on time. Most, if not all, of the attorneys with whom I worked use FreeState. I recently recommended FreeState to a former client and he has been very pleased with their customer service and printing.”
“I had to drop off 20 orders for my small business. Harris was super accommodating and very helpful and super happy. I will be making sure to use this UPS for my future drop offs.”
“The lady that helped me was very accommodating. Made everything easy for us.
When I called back in a few days later, a lady that answered the phone was not so friendly.
It’s a shame when employees or possibly owners feel bothered by their own business.”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
“I was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.”
“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
“Love this store! Lucas was extremely helpful, polite, and knowledgeable. The entire staff was friendly, efficient, and made the whole experience easy. Eric, the owner, is an awesome guy and it’s clear he cares about his customers and business. Thank you gentlemen for all your help yesterday. I’ll definitely be back!”
“The young lady Mel, working on Sunday, September 6th, was exceptional and terrific. She went above and beyond to help me print out a document, that was difficult to download. I appreciate her, and her help greatly.”
8:30AM - 7PM
626 Admiral Dr Ste C, Annapolis
Printing Services
“I had an excellent experience working with Jayjuan at the UPS Store in Annapolis. He was professional, knowledgeable, and genuinely helpful throughout the entire process even took the time to tape our return. Thank you for the great experience! Highly recommend their amazing service!!!”
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“I was in Office Depot on Sunday July 5th 2026. I was extremely impressed with two of the employees. Brooke and Livi went about and beyond with their assistance. I was a novice with what I needed and they did not hesitate to help me. Going much much further than they had to. Office Depot Corp are very lucky to have two such helpful, polite and professional staff. This review should be forwarded to the Corporate Headquarters Office.”