P is a good bank for basic online banking—checking, savings. The apps work well and consistently. The interest rates are good and fees minimal. The basic service at the branch is limited; the personnel have very little knowledge beyond what their screens tell them. For mortgage, trust account, loan, apply online or choose a bank with knowledgeable and empowered branch personnel. The personnel was kind and helpful, as seen with a teller and a lovely lady on the phone. The experience with exchanging international currency was super easy and polite. The bank was kind and helpful when dealing with a hacked account, was useful advice and was quickly help. The bank was basic online banking with good interest rates, minimal fees and limited but kind and helpful basic service.
The staff here was incredibly helpful and kind. Will definitely be back.
August 2025
Honestly delightful service, walked straight up the cashier, she was polite and helpful and nice when I didn't understand the process. There was one thing she couldnt help me with but she explained how I could get assistance. I was expecting bad service based on the other google reviews so this was a nice surprise!
July 2024
10/10 highly recommend, I love Melody she is so awesome and soooo helpful.
