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“Iv used this post office several times ( yes I'm old school and still like mailing things) This morning I had two packages to ship out and the customer service at 8:30am was pleasant & helpful. I also always like to look at the different stamps and asked to see the selection which was a good variety but also was informed they will be getting a few brand new ones in two weeks so while I did not purchase stamps this go round I now know new ones are coming soon. Clean inside , speedy helpful service , no line as it was so early but iv been here before with a few people ahead of me and it's never a super long wait or bother. Keep up the great work woodsboro post office .”
“The Catonsville Post Office is my local post office so I have used it frequently. This post office gets very busy and there is usually a long line to wait for counter service. They do have a drop bin now for prepaid packages so you don't have to wait in line any longer to just drop off prepaid packages. The ladies that work here are very nice. I have however had a mishap with one of the ladies where she insisted that she could stack up all of my prepaid packages on the scale all at once and weigh them together. You definitely can't do this - I ended up going back and forth with customer service due to this to get the charges corrected. All of the other ladies have been awesome. The parking lot here is very small and tight. Be prepared to park on the street and walk a little bit to avoid the nearby street parking spots that are metered.”
“The post office policies and changes have caused a great deal of difficulty with receiving our mail. This location has been very helpful in trying to work with us to get them resolved. Everyone has been pleasant and accommodating. They close for lunch from 1-2 with the sign always posted on the door for those who can read.”
“Five star service. The front desk person treated the gentleman before me so nicely and helped me out by going above and beyond. I didn't have my stuff ready but she was patient and helped me get everything i needed. I went 2:30 on Friday and her name started with an M i believe. If only everybody could be that nice. This usps store just gained my business for all my package needs.”
“Excellent and attentive front desk staff. When I first moved to Monrovia, the office helped me fix confusion about my mailbox. The staff deserves a better facility, hope they can find some funding to get some updates!”
“Staff did a good job. The building is in sad shape. Team working did a good job but their morale was low. Left there feeling sad for them. Hopefully the postmaster can fix this soon.”
“Short line time considering the influx of people, like me, mailing holiday gifts late. AND the postal worker behind the counter was exceptionally friendly, helpful, and efficient! Thank you Downtown Frederick MD Post Office, and happy holidays to all! Wishing each of you peace and joy in the New Year (and maybe a raise!).”
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“Absolutely love this post office! They delivered our personal and business mail for 10 years with no problems whatsoever. Same delivery time daily, no mail lost or mishandled and extremely personable employees. We moved last year into Frederick's north jurisdiction....and it is the worst I've experienced in my 54 yrs of life!! If I need to go to the post office for anything... I drive to the Walkersville location.”