“Jordan is awesome!! Set me and my mom up for wifi brought our cells over and got me a watch all for a better price than we had! Customer service is aces! Thank you Jordan!”
“I am writing this review on behalf of my Dad. I also want to mention that I have had an extremely positive experience with this business when getting a new iPhone and trying to navigate sending the old one back and getting the new one I purchased up and running. I worked with Patrick back then, and he has since helped my Mom and my Dad on a couple of occasions, and was SO patient and helpful with them. The regular Verizon store is not helpful for people who need assistance getting their devices purchased and actually up and running. Patrick and the employees at Russell Cellular Verizon are gems, and I’m so glad they are here locally!
From my Dad: “I purchased a new Samsung A175G Galaxy phone from Russell Cellular Verizon earlier this month. My family are repeat customers of this for good reasons. They are always very helpful, knowledgeable, and professional in generously giving personal attention to us in both selecting the appropriate device, and helping us learn to use it. We plan to continue working with them in the future.” -Eldon Gemmill”
“Jasmine was great she took her time with us and answered all our questions even got us a better price on our account after adding new products so we can now get rid of an account with another company that is charging us a lot more I give her 5 stars ⭐️”
“The online ordering with same day pick up is excellent. I have ordered and picked items up within an hour. The staff is polite and organized. Walmart never seems to have same day pick up available..,”
“Best positive experience I've had in years. I highly recommend this Authorized retailer in the westminster mall. All the employees were amazing and truly professional and deserve all the credit they'ved earned by doing a great great job. Saved me lots of money and took care of all my needs in a short amount of professional time.. 100%. A+++++. Thank you.”
“The most helpful and pleasant guy I have spoken to in months. I find cell phone plans confusing and expensive and I could kick myself for not checking these guys out first. Now I am locked into a plan because I got a third line and free phone. Ugh.”
“Every time we have needed assistance, the employees have been extremely helpful, knowledgeable and friendly. They've provided exceptional service and go above and beyond to meet our needs, answer questions and assure that we are getting the BEST value for our money. Today Katie, Adam, and Kirk all assisted us and were extremely helpful.”
“I came into the store around 5:50pm. I greeted right away. Super friendly. Addressed my concern right away. Solved my problem in a very timely manner. I would recommend the Hampstead Verizon store. Ahsan is awesome. Hands down the best customer service.”