“I recently opened an account with World Forest Bank. Kim helped me with the process. She was extremely helpful, kind, and professional. She made the whole process easy and stress-free.
Excellent customer service!!!
Thank you, Kim!”
“I had the pleasure of speaking with Jim Jackson, a lending advisor. Jim was extremely knowledgeable and helpful. I don’t know much about loans but he was extremely patient and explained the different types of loans I could get to consolidate debt. I was on the phone with him for roughly 40 to 45 minutes and I never felt rushed and he made sure I understood exactly what I was looking for. His service was incredible. I had just come off a phone call for the same reason with Navy Federal credit Union and the woman I spoke to was not knowledgeable whatsoever. there were long, awkward pauses, and she never gave me advice regarding how to go about tackling my debt. I had basic questions and she kept telling me to hold… to the point I got annoyed and told her I would google it myself! The service was literally night and day. Thank you Jim, you are great at what you do and because of that NIHFCU now has a new loan customer. Thank you!”
“Margaret Smith and her team were extremely helpful during this entire process! They were very patient, very responsive and very communicative throughout. I would highly recommend Sandy Spring for your mortgage needs!”
“Wonderful customer service! I have an account still open for my deceased mother's estate. Sandy Spring sent me a notice that the account had been inactive for 10 months and, at 12 months, I would be charged a maintenance fee. This is fair and I greatly appreciated the notice so I could avoid the fee. They could have quietly started charging fees but they went above and beyond by sending me a notice.
I highly recommend Sandy Spring Bank!”
“Kari and team at Sandy Spring Bank we want to say thank you for getting us thru the loan process and into our new home. I highly recommend this team for you home loan needs
Being a first-time home buyer we needed someone to trust and hold our hand thru the process.
We made it amd are now homeowners. Many thanks
Cletis Cave, Jr”
9AM - 2PM
11499 Columbia Pike, Silver Spring
Banks
“We (my husband and I) had a great experience. Rekik was absolutely amazing in her work. She took time to explain everything step by step, making sure we fully understood the process from start to finish. She was incredibly patient and explained every detail clearly, answering all our questions without rushing us. Thanks to her guidance, we felt confident and comfortable with each step we took.”
9AM - 2PM
13711 Georgia Ave, Silver Spring
Banks
“We were helped by the kindest employee (manager) we could have hoped for. She took her time and helped us complete several tasks we've been working on for two months! (Long story.) I cannot thank her enough. This is the second helpful employee we've worked with at Educational Systems Fed Cr Union. 🙏🏼”
“I cannot say enough good things about our experience at this Bank of America branch. We had some complicated banking issues to resolve concerning my 93-year old mother's accounts and Fernanda Assurian and Giuliana Fortini could not have been kinder or more helpful. The two of them worked tirelessly for over an hour and a half to address all of our needs. They were pleasant, efficient, hardworking, welcoming, and knowledgeable. I can say from past experience with other banks and other branches, that they went above and beyond in helping us. Thank you again Fernanda and Giuliana. We so appreciate you!!”
“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“I went to the Leisure World branch yesterday for a refresh regarding my accounts. The representative was knowledgeable and friendly, patiently answering my questions. I was really glad I made the time for the discussion.”
“I am very very pleased by the service provide by Murtuza Hussain
Everytime I visit Cabin john location I always have satisfaction with the quality of service I get he provide an outstanding help on all my requests he is just a great leader and very good people person.”
9AM - 1PM
1308 East-West Hwy, Silver Spring
Banks
“I am writing to express my sincere gratitude for the exceptional service I received from Sylvia Onwuocha (Consumer Lending Advisor) and Oumou Traore (Assistant Branch Manager) during my recent membership application and auto loan process. Their assistance was invaluable, and I truly appreciate the time and effort these individuals dedicated to guiding me through each step.
The entire process was remarkably efficient, and I was consistently impressed by the professionalism, knowledge, and willingness to go above and beyond to ensure a smooth and positive experience. Frankly, without their help, I would have felt completely overwhelmed. Their expertise simplified a complex process, making it manageable and stress-free. I especially appreciated the clear explanations of the loan terms and patience in answering my numerous questions.
I wholeheartedly recommend NIHFCU to anyone seeking exceptional financial services. Furthermore, I strongly urge prospective members to specifically request assistance from these employees. Their dedication and commitment to customer satisfaction are truly exceptional.
Thank you again for your outstanding support.”
“I’ve encountered nothing but courteous, helpful service at this location. However, they are frequently understaffed, which leads to slow service and no one answering the phones. This is definitely something that needs to be addressed.”
8:30AM - 12:30PM
4704 13th St NW, Washington
Banks
“Welcoming, vibrant, and modern-day community anchored beautifully in the community. Dedicated to the Good News, social justice, humanity, and young people.
Time and space to fellowship genuinely post service. Reminds me of church like I grew up (in a great way), but with modernism woven throughout.
Our third visit and we shall return. Young families seeking a church home should definitely get by on a Sunday morning at 10.”
“I had an outstanding experience opening a new account at this branch. Cameron and Ligia were friendly, professional, and went out of their way to ensure everything went smoothly. Truly appreciated their exceptional support!”
9AM - 2PM
15901 Frederick Rd #100, Rockville
Banks
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
“Thomas is knowledgeable and always has an answer for our question. We have worked with Thomas for few years and highly recommend him to all mortgage brokers who need supports or guidance on compliance.”
“The folks here at the United Bank are very friendly and knowledgable. Always helpful but not extreme. Down to Earth people. Appreciate being a banking customer of theirs!”
9AM - 2PM
13311 New Hampshire Ave, Silver Spring
Banks
“I had a wonderful experience with Hilina. She was extremely polite, very professional, and genuinely humble. She handled everything with care and patience, making the process easy and stress-free. Her excellent customer service truly stands out.”
“Sebastian and Hanallah always greet me with genuine warmth and professionalism. I love coming here. They are so helpful and go to any lengths to make sure each an every customer is happy and satisfied. Highly recommend!”
“Whenever I go in Truist if the manager not busy He always open the door for me because I'm handicapped and I'm in the wheelchair and someone always say welcome to Truist and theirs aways 2 Bank Teller and they have patience with me while I put my chair in elevation mode so I can speak to the teller and conduct my business. And the first teller always remember me how l conduct my business. Thank you very much for taking care of my business.”
“I had a wonderful experience at Bank of America while setting up my new account. Benite Amani was incredibly kind, patient, and helpful throughout the entire process. She took the time to explain everything carefully and made us feel very comfortable and welcome. Her professionalism and positive attitude truly made a difference. I really appreciate all of her help and would highly recommend her to anyone visiting the branch. Thank you again, Benite!”
“Sr. Loan officer Nyeisha is very professional. She helped me with my loan needs fairly and quickly on March 24 of last year. I'm proud to say I had no issues. Everything was setup for easy payments.Today I made the last payment of that secured loan. I wouldn't hesitate to recommend TEFCU services and reapply for another loan.
Thanks again for your service that matters
Dia”
“Recently rebranded as “Forbright Bank”. Forbright is a full-service bank, direct commercial lender and consumer lender, committed to playing an important role in accelerating the transition to a sustainable, clean energy economy.”
“Lafayette Credit Union has been a joy to bank with. I worked with Josue Willets at the Kensington Branch to open a business account and the amount of dedication Josue showed to opening our account was heartwarming. He felt like a part of the team! He and the rest of the team at Lafayette made the whole experience seamless and easy.”
10AM - 2PM
822 Rockville Pike, Rockville
Banks
“Mira is the best! We had a problem at another branch and she took care of us immediately. She was super professional, courteous and kind. If you bank with Citibank in the area, this is the best branch to go to.”
“I have been using this branch for over 30 years through many name changes and the staff has always been respectful and efficient. The only thing I would recommend is that they stock $2 bills and you don't have to special oreder them.”
“Jhonatan treated me excellently
Good service and concern for the customer
It lasted a long time but I won't stop helping until my situation is resolved.”