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“Big shoutout to Ron for helping me upgrade my phone. He has explained to me all my options in detail, and gave me pros and cons based on my personal preference. Highly recommended”
“Customer service at this Weymouth location is amazing. The manager, Farrah is outstanding. He is extremely helpful, knows how to troubleshoot issues and knows how to keep the line moving. Solid all around.”
“I had a pretty severe problem with my phone,and Saj was just amazing at figuring out how to extract my old data from my very damaged phone,she was very patient,polite,intelligent and personable. She's a good one !!!”
“Went in for new phone. We worked with Isaac. He went above and beyond helping me with my phone. The customer service at this location is far above other Verizon stores I have visited over the years.”
8:30AM - 1PM 2 - 5:30PM
3 Batterymarch Park Suite 200, Quincy
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“We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”
“I had the best sale rep at the Belmont store. He went well beyond to help me resolve an issue I was having with my phone. He worked with Customer Service to resolve my issue. I did not feel rushed and he explained everything to me. You need more Sales Representatives like him. Very knowledgeable. 5 star service all around.”
“Best Verizon store in the area. All the employees go the extra mile, especially Russel, who I mainly dealt with. He was helpful, not pushy, and a super friendly person. Ended up buying 3 new iPhones because of him.”
“My husband and I went to Verizon in Hanover yesterday and had a great experience working with Mark.On a Saturday afternoon we expected to wait awhile, however that was the opposite.We walked in Mark immediately greeted and asked how he could help. Mark was extremely professional, efficient, polite and very easy to work with.We walked out with 2 new phones, accessories and lowered our monthly cost all in a very short time.Highly recommended going to Hanover and asking for Mark.”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“I went in today to set up a new account for Internet at my apartment. I was immediately greeted at the door and set up to work with a representative once one was available. The store is extremely clean. I was then greeted by Destiny who couldn't have done a better job assisting me. She assessed what I needed and went through all the steps to make sure I had what I needed. She was super friendly, very conversational and was a pleasure to work with. I went home and set up my modem in a matter of minutes with zero issue. They also gave me a free charge stick which was a welcomed gesture. Perfect experience all around.”
“My wife and I bought new phones, couldn't have been happier with working with Chris. He was patient (we're old), knowledgeable and thorough. Everyone else at the store was pleasant and helpful.”
“Great service, Aileen and Riven treated me like royalty. I’m so happy to have T-Mobile because my experiences with this team group of people that work here does a great job.”
“Adam is the friendliest, most honest manager in the xfinity world. he has done nothing but try to help me along with others save money on their bills all across the board. i will definitely be back to see him in the future. best service ever. thanks so much Adam!”
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“Great support as we transitioned to Verizon. They found better deal for us the. Our old service, and searched for discounts based on our jobs, employment, etc. we didn’t even have to ask. They were busy, but moved through customers quickly and with care. Very happy with our experience!”