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“On 7/15/24 I brought my iPad into the Verizon Store on Technology Dr. in Hudson MA. Three days prior my iPad had lost its cellular connection. I had the good fortune of having Michael assist me. He spent quite a bit of time trying to resolve the problem on his own, with assistance from another employee and with tech support over the phone. Additionally he was able to help other customers while working on my issue. We were getting to the point that I was going to have to go to the Apple Store and determine if it was a hardware vs a network issue. One last attempt and success was achieved! He could have thrown up his hands at any point but didn’t. Verizon is lucky to have Michael (sorry I don’t remember his last name) as an employee. When it’s time to upgrade I will definitely return to this Verizon store. Thank you Michael and thank you Verizon,”
“It is always nice to receive service from someone who knows what they are doing and do it with a smile and positive attitude. I congratulate Alison on her professionalism and her know how about the products in the store. She was a great help. Good communication and very knowledgeable. Thank you”
“I got my screen (only the front) replaced here on a iphone 13 mini and they were nice, fast (legit only 30 minute wait) and even put a screen protector on for me which is a great screen protector. Totally recommend coming here if you have a broken screen. Oh. The price was only 127 as well”
“Highly recommend. If you have an issue with your phone, don’t hesitate to bring it here. I was having an issue with my phone screen. Came in and dropped off within minutes. Keep in mind, 2 hours before they closed. Phone was back in my hands and looking great 2 hours later.”
“Great experience when upgrading my phone. Ali is patient knowledgeable and able to handle a busy situation. Several customers had problems that required him to spend time on the phone either clearly incompetent reps but he persisted to get everyone exactly what they needed. Give this guy a raise!”
9:30AM - 6PM
199 Main St, Marlborough
Mobile Phones
“(Translated by Google) I highly recommend it. They have all kinds of services for cell phones, computers, television packages and have great payment methods.(Original)Super recomendo. Eles tem todos os tipos de serviço para celular, computador, pacotes de televisão e tem otimas formas de pagamento.”
10AM - 4:30PM
391 Shrewsbury St, Worcester
Mobile Phones
“He was incredibly nice and helpful. He worked quickly diagnosed the problem in minutes and explained to me how to fix it if it happens again. I will be going back to him if I have other problems”
“I recently visited the AT&T store in Shrewsbury to switch my phone numbers to AT&T. My salesperson, Travon Howard, was absolutely fantastic!
Travon took the time to clearly explain all the benefits of different plans, and even provided a printout for me to review at my own pace. This made the decision-making process much easier. He also found the most affordable option for swapping our old phones for new ones, ensuring we got great phones under the deal.
Travon was upfront about the potential for a higher first month's bill, but he clearly explained the reason behind it. This transparency was very much appreciated.
Overall, Travon made the entire process smooth and efficient. It's no wonder AT&T stores have such high ratings!”
“EXCELLENT AND VERY ATTENTIVE SERVICES, I BOUGHT MY NEW PHONE AT A GREAT PRICE! I HIGHLY RECOMMEND IT TO EVERYONE. IN ADDITION, THIS STORE OFFER OTHER SERVICES SUCH AS BILLS PAYMENT AND INTERNATIONAL SHIPPING! THE BEST PHONE STORE IN THE MALBORO MA REGION”
“The Verizon store in Westborough has excellent customer service, I had the pleasure of working with Callie this afternoon, I had a great experience, she is highly skilled, efficient , knowledgeable while also being very friendly. Moving from a different carrier was stressful (due to the previous carrier difficult customer service), but I was in good hands in the Westborough Verizon store and I am delighted with my new carrier, new phone and new iPad!”
“Young Austin gives the best services I have received anywhere, a very polite person dedicated to helping his clients, thank you very much Austin for helping me with everything I needed.”
“Brian was SUPER patient and solved a MAJOR problem for me. I had no idea what my new internet number was or anything, and he worked his butt off to get his this info for me! I'm in love with his expertise! Definitely will come back! He's amazing!!”
“As with all other stores of target , this one was also very well organized and clean . Always love to check this store for any offers and discounted prices . They had so many good deals for dress/ shoes etc . There is a Starbucks inside . shopping and coffee helps overall ... not Many store associates Around to help. Billing is a little slow , because all the counters were closed and they only had auto-checkout machines.. prices are a little high as compared to other stores , but they do price match if u show them competitive prices . Lots and lots of parking outside ... Overall a good experience”
“Kathleen was very helpful tonight when my daughter got locked out of her phone and we needed a reboot. She also reviewed our account status and made some suggestions that improved our service while saving us money. And all this with a friendly smile - thanks again for the great service!”
“Tyler at the Northboro, MA AT&T store is extremely professional, knowledgeable, and helpful. He was also very patient with my son when helping to teach him how to use his new phone. This was my first visit to this location and the customer service was top notch compared to other locations. I will be returning to this store for any future needs.”
10AM - 8PM
537 Lincoln St, Worcester
Mobile Phones
“On the 28th of December my phone broke and had to have a new phone sent to me from my insurance. I received it the next day and thought I was set, however I couldn't get my Dexcom 6 blood glucose monitor off my old phone due to the fact the touch part wouldn't work and the bottom half was black. I went to the T-Mobile store at 537 Lincoln St. and was helped by the entire staff, Elsa, Shaq, Mike and Gabriel. i was there for close to 2 hours with each one of them doing everything they could think of to help me try and retrieve my information and delete the app from my old phone. I eventually got to use a wireless mouse to do this, again with the help from each of these employees. This was extremely important to me due to health reasons as well as customer service above and beyond the call of duty. Not only have I ALWAYS spoken highly of Sprint/T-Mobile, but the people at this specific location are the greatest I have ever come across.”
10AM - 8PM
633 Main St, Clinton
Mobile Phones
“Had a great experience at the Verizon store in Clinton. The young man, Mitch, was extremely kind & helpful! In addition to helping me tackle the issue I came in for, he was nice enough to try to find me the best phone package within my budget. Excellent customer service!”
“Everything works perfect except some thing with my texting not going through. It is something wrong on T-Mobile end. I give five stars to the associate name Umar (hope I spelled it write) from the Mechanic St., Leominster branch. Outstanding customer service!!! I’ve been in retail over 20 years and I know good service when I receive it. This young man was polite, patient and has a great personality. I hope whoever is in charge acknowledges this amazing Young Man, because If I have any problems HE will be the person I go to and I recommend HIM to everyone and tell him I sent you! ????”
10AM - 7:30PM
147 Main St, Marlborough
Mobile Phones
“I always have a good experience at this location, Luis is always so helpful and informative, he has helped me purchase and activate a few phones now and I enjoy his customer service so much I drive an extra 20 minutes to visit his location over my local one.”
10AM - 7PM
223B Main St, Marlborough
Mobile Phones
“I always go back here for a new phone. Lots of cheap but reliable and capable phones. Great service too, they always put on my screen protector and help me pick out a case. Just like any bigger name store”
“I recently visited this Best Buy to have a dash camera installed in my new car, and I have to say, the experience was great. The installation tech was not only friendly but also incredibly knowledgeable about the product. He took the time to explain its features, ensured a clean and professional installation by neatly hiding all the wires, and made sure I understood how everything worked before I left.
Setting up the appointment was also a smooth process. When I initially called, I explained that I wanted the wires hidden, the camera to power on with my car, and for it not to be plugged into the cigarette lighter. The person on the phone was very helpful and let me know I’d need an additional cable to make that happen. Thanks to their advice, I was able to order it ahead of time and have it ready for the installation.
As for the store itself, it was well-organized with plenty of products on the shelves. However, I was a little disappointed that the only person who greeted me was the loss prevention staff at the front. I spent some time walking around and browsing different departments, and while the store wasn’t too busy, it would have been nice to have an associate check in with me.
Overall, I had a positive experience, especially with the installation service, and I’d definitely consider returning for future tech needs.”
“This Target is on-point. It's extremely well organized considering the volume of customers filtering in and out of here each day. The place is huge, offering options for things you didn't even know you needed until you started shopping here. The staff are helpful and friendly, if you can find them. The prices are what we all come here for, paired with a decent quality of all items for sale. This Target hits its mark on what it's designed to do.”
“The people at Apple are amazing. The manager Josh was super helpful so was the worker Nico I believe that was his name I don’t have the best memory. They were super nice and understanding they saw that I had purchased my laptop 4 days ago and gave a a new one for free because I had. I highly recommend going to the Apple Store at Solomon pound mall. They will take great care of you and all your needs. Super grateful for them and their very kind and thoughtful act.”
“This afternoon, I upgraded my cell phone from an X to a 16. Jennifer was my sales associate and I cannot say enough about her service….a combination of professional, efficient, but also patient and very personable…..loved Jen and so happy she approached me in the store.”
“I want to acknowledge Starvos for being so incredibly patient, kind, and helpful during my Verizon visit. I had a really complicated problem with my phone, requiring multiple phone calls, and he stayed with me ensuring my phone would get the service it needed as quickly as possible. I appreciate his willingness to advocate for me as a customer. Mark was also wonderful in helping us as well. Thank you so much!”
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“I kept getting this "GPS not found" error on my iPhone 6. I couldn't use Waze or Maps and it was driving me nuts.r I bought a couple of cheap parts on amazon (GPS signal antenna and WiFi antenna) & Gokhan was able to fix my phone in like 30-40 mins. Works perfect now! Reasonable price too. Thanks so much Gokhan!”