AT&T Store in Boston offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service. While some customers have had positive experiences, reporting friendly, knowledgeable, and helpful staff, others have faced challenges with account closures and billing issues. One customer struggled for months to close their account, even after visiting multiple stores and making numerous phone calls. Despite providing proof of account closure, the main AT&T number refused to acknowledge the closure, and the customer had to jump through various hoops to finally resolve the issue. Despite these difficulties, the AT&T Store in Boston has received praise for its professional and kind service, with customers highlighting the assistance of employees like Dimitri and Ryan, who were able to resolve issues efficiently and with a personalized touch.
My screen stopped working on my iPhone the day before I was supposed to leave for Mexico. Calvin was so sweet and kind in helping quickly fix my screen without any hiccups. 10/10 experience!
March 2025
I had to wait a while, but my tricky issue was solved quickly, completely, and courteously. Thank you!
February 2025
I by an accident thought that one was the best rating! Max was a 5!!!