I used a card of another bank to withdraw money. ATM machine in this branch glitched and didn't dispense cash ($500). My bank said that the withdrawal was successful. The bank manager denied to do audits or call a technician to fix the machine. They stole my money. Terrible experience!!!!!
March 2022
This was an awesome bank to do business with but now it is the worst. You call the branch and nobody answers. You call the automated customer service and you have a forty five minute wait. They are welcoming new HSBC customers!! They should try to accommodate the ones they already have.....Time for a new bank.
October 2019
Consistently BAD customer service from tellers and Branch Manager. Do yourself a favor and AVOID going here.