FedEx Office Print & Ship Center in Boston, MA provides a comprehensive range of services for small businesses and individuals, including FedEx shipping, printing, copying, direct mail, signs and graphics, and more. The center offers a convenient one-stop-shop for these essential business and personal needs. Customers have consistently praised the exceptional customer service at this location. Employees like Omar, Michelle, and Leah have been recognized for their understanding, patience, and willingness to go above and beyond to assist customers, even with complex tasks like immigration documents and last-minute shipping needs. The staff is described as kind, helpful, and professional, providing a seamless and stress-free experience. While the center can get crowded at times, leading to longer wait times, customers appreciate the clean, reliable, and centrally located facility. The availability of computers, printing supplies, and packaging options, as well as the ability to use the scanner, printer, and copiers with a prepaid card, make it a valuable resource for the community. Overall, FedEx Office in Boston is highly regarded for its comprehensive services, excellent customer service, and efficient handling of a wide range of printing and shipping needs.
Went here instead after listening to Staples down the street give me attitude. Anthony just got to work and finished in less time than I had to sit there at the other place. A+ service and quality.
December 2024
After an extremely frustrating experience with the generic FedEx customer service employees, I was able to get in contact with the Boston location and thankfully I was able to speak with Omar. I can’t even begin to explain how understanding he was and how much he helped me! 10/10 service, this man deserves a raise!!!
August 2024
Quick and easy drop off. Staff helpful and friendly.
