First Priority Credit Union offers a convenient online service, allowing customers to manage their banking needs without needing more staff, which helps avoid fees. Customers have praised the helpfulness of staff, noting quick and efficient assistance with tasks like refinancing, resulting in great rates. However, there is a desire for customer service to be available 24/7, as some users have faced issues with account access and password resets.
No problem with this bank/ credit union You can do most things online now so no need for more staff. That would surely leads to fees.
June 2023
Had to refinance my car... Sophia and Anny were helpful... got my case done in a few days with an amazing rate. Other staff were interactive and responsive...
July 2022
Wish customervservice line was open 24/7. I tried to reset my password because my fingerprint login was not working. They sent me a password and somehow I messed up while putting it in and they blog my account. Not happy.
