Metro Credit Union - Boston - Massachusetts Avenue

Banks, Credit Unions, Financial Advising
Hours: Metro Credit Union on Massachusetts Avenue in Boston is a well-established financial institution serving over 220,000 members in Massachusetts and New Hampshire. With assets exceeding $3.4 billion, it offers a wide range of financial products, including checking and savings accounts, personal and vehicle loans, mortgages, commercial loans, and retirement planning. The branch provides convenient services such as a coin counting machine, drive-thru ATM and teller, Medallion Signature Guaranteed, and notary services. Members appreciate the friendly and professional customer service at this branch. Many highlight the staff's helpfulness, patience, and the manager's support, making banking a smooth experience. The branch is known for its knowledgeable employees who are quick to assist with account changes and other needs. Some members have expressed satisfaction with their overall experience, emphasizing the trustworthiness and professionalism of Metro Credit Union. However, there are concerns regarding the fraud department, specifically around handling debit card theft cases and the responsiveness of fraud support. Despite this, the branch remains a trusted part of the community, with many members recommending it to friends and family. Overall, Metro Credit Union on Mass Ave is recognized for its excellent service and commitment to its members.

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1. Boston, Massachusetts