This REI has stood the test of time. There's always construction around but now there's a new bike path for better accessibility. Staff are amazing. They host events with 401 Park throughout the year. Love this store!
October 2023
Jimmy in the bike department was incredibly helpful in setting up my Brompton test drive, and he sold me on REI and a COOP membership. I ended up buying the bike and COOP through the REI website since I wanted it in green, and picked it up at the store a few days later.
September 2023
Lots of love in general for REI. The Co-op and ideals. That said, some of the store managers, Joey and Billy in particular, are mean, sexist, condescending, and threatening. Feels unsafe for employees and customers alike. Multiple friends have said the same. It sucks to live in Boston and have this be our primary REI.
